Having spent the last two years deliberating the purchase of a van, all the usual debates CB vs panel van old vs new. Following a visit to the NEC last October 0n 23rd November we finally took the plunge and paid our £2k deposit for a new Moto-Trek Leisure Treka with a custom backend to suit our needs, at this point delivery was to be late May. The paperwork comes through on the 3rd of December with a delivery date of the 9th June. I visit the factory on the 30th April to sort out some specific details and am informed that the 9th of June still the expected delivery date. 29th May whilst I am chasing up payment and registration details for insurance I am informed that I should have received a letter telling me that the build has been delayed and delivery should now be "mid/late July". Come the 3rd of June I finally receive a letter informing me that the completion date is now the 21st July. In the interim they are prepared to provide a loan vehicle for a weeks holiday we had booked but as that vehicle isn't fitted with a tracker I cannot get insurance for it - they agree to knock £420 of the price to cover the B&B costs. Return from holiday to be informed that delivery has now slipped to w/c 4th August, this then slips to the 28th August at 3:30pm - ie today. We paid the balance and sorted out insurance more than two weeks ago. 12.10 today they phone to make sure we haven't left yet for the 3:30 handover meeting as the van is not going to be ready until next week, so we have lost a months tax and insurance and we could have had a September registration and delivery is a full three months later than we were originally informed - the summer has gone! It strikes me that if Moto-Trek put as much attention into their production management as they do into their marketing / show attendance then they have a very good product, but if they treat all their customers like this then they will very quickly build up a reputation that no amount of marketing spend can correct. Rant over!