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I've just read this 3-week old review which applies to one of our local MoHo Rental firms.
I've never given much thought to MoHo rental T&Cs before but I wonder if everyone truly understands the consequences when they sign on the dotted line.
This one was expensive:
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i had read many horror stories. One of the reasons the ‘try before you buy’ approach is of limited value.
Car hire, van hire.... all seem to border on legitimised scams !
We have just finished our first year as Ellis Campervan Hire with total 5 star reviews. We try to give a 5 star ‘Hotel on Wheels’ experience with most of our guests driving a camper for the first time. We have had very minor damage, but we view this as part of the business risk and do not charge. Luckily no major damage other than a damaged sky light which has been charged at the invoice cost of replacement less vat.
Also we specialise in renting PVC as they are easier for a novice to drive.
We are not in the business to rip guests off but we have to protect ourselves with. £1,000 security deposit as they are taking a £50k vehicle.
Someone only has to read this one thread to realise that you are in a tiny minority.. Keep up the great work you doWe have just finished our first year as Ellis Campervan Hire with total 5 star reviews. We try to give a 5 star ‘Hotel on Wheels’ experience with most of our guests driving a camper for the first time. We have had very minor damage, but we view this as part of the business risk and do not charge. Luckily no major damage other than a damaged sky light which has been charged at the invoice cost of replacement less vat.
Also we specialise in renting PVC as they are easier for a novice to drive.
We are not in the business to rip guests off but we have to protect ourselves with. £1,000 security deposit as they are taking a £50k vehicle.
It's the first time we've done one way hire,
I did a one way & also cross border hire from Poitiers ,France to home in Spain, 1500kms. I started the rental myself although adac later took it over but when I arrived at the Hertz office the vehicle damage report form was already filled out with all & anything being shown on it & all pointed out to me & additionally the tailgate was opened to show hidden scratch marks where a suitcase had been dragged over the inner part of bumper. Couldn't fault them but still took photo's which they encouraged . No problem with drop off either.I've hired 3 cars in the last couple of years and on each car I spotted damage while walking round the vehicle before I drove away. These were pointed out to the person checking the car with me. They were not listed on their check sheet, so I assume if I hadn't pointed them out, they would have tried to claim off me.