Meta trak

dulvil

Deceased RIP
Joined
Apr 21, 2008
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Location
bedford
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2,239
MH
A class
Exp
1995
Have had a metatrak tracker installed for 6 years all working well, but now showing my van about 150 miles away at campsite 4 weeks ago.
Meta closed until Monday which isn’t a lot of good.
Has anyone had this issue?
Subscription renewed last July
 
Solution2
I'm sat in my van in Wing, it's a comfort that the app thinks that's where the van is also.
Just checked the journey record for yesterday's travelling and it all looks as I'd expect, no glitches or wayward points.
Just checked my journey ecords and nothing since 3 weeks ago where the van is showing on the app. When I get up I’ll ring their stolen hotline and see what they say
Resetting hasn’t worked
Have had a metatrak tracker installed for 6 years all working well, but now showing my van about 150 miles away at campsite 4 weeks ago.
Meta closed until Monday which isn’t a lot of good.
Has anyone had this issue?
Subscription renewed last July
no problems with mine , all ok
 
Upvote 0
What's the latest price for subs renewal please?
Do they still offer the 3 year & annual one?
I got offered a "Special Deal" but it was far too high at the time.
Many Thanks.
LES
 
Upvote 0
Have had a metatrak tracker installed for 6 years all working well, but now showing my van about 150 miles away at campsite 4 weeks ago.
Meta closed until Monday which isn’t a lot of good.
Has anyone had this issue?
Subscription renewed last July
Happened to me a couple of months ago at Seaton, parked van up went to cafe with sproggs and short time later van was shown as 10 miles away. I shut it down left it 1t minutes then switched back on and it find itself again. Not happened since, I think it’s a glitch in the GPS.
reset and see what happens 👍🏻
 
Upvote 0
What's the latest price for subs renewal please?
Do they still offer the 3 year & annual one?
I got offered a "Special Deal" but it was far too high at the time.
Many Thanks.
LES
I think 3 year deal is £199.95

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Upvote 0
I thought with these subscription trackers it was a 24/7 service.
Not very good when you pay for service.
 
Upvote 0
Working ok for me. I agree with suggestion to turn off your device, give it 10 mins or so and then open. Like all such devices/systems they can have a wobble and turning off and then back on often sorts them out. this is actually suggested in the notes from VanBitz.
 
Upvote 0
Happened to me a couple of months ago at Seaton, parked van up went to cafe with sproggs and short time later van was shown as 10 miles away. I shut it down left it 1t minutes then switched back on and it find itself again. Not happened since, I think it’s a glitch in the GPS.
reset and see what happens 👍🏻
Not being clever with tech , what do you do to shut down and reset
 
Upvote 0
Mine is No Start
Tracking is a secondary benefit, which I don't recall being mentioned at point of sale...

But mine is currently shown as being outside, which is a comfort.

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I thought with these subscription trackers it was a 24/7 service.
Not very good when you pay for service.
When I had a problem about 5 years ago, meta answered the phone and sorted it remotely but I suppose they are working from home now
 
Upvote 0
I just turned off my phone on which I had the app. Then turn it back on after 20 mins, click on MetaTrak icon and put in your pin to reactivate it. My problem was it would not start. Once I reopened the app all back to normal and started.
 
Upvote 0
Mine is No Start
Tracking is a secondary benefit, which I don't recall being mentioned at point of sale...

But mine is currently shown as being outside, which is a comfort.
Mine is showing about 150 miles away , a long walk when I leave the pub
 
Upvote 0
Metatrak is the non starter allowing you to disable the vehicle via the app. Needs a command via the app to allow it to start. An additional facility is to view a map showing the location of the vehicle. It is not monitored by MetaTrak but by the owner. It is a live view however - when mine went into Fiat for sensor replacement I could see the motorhome speeding down the M62 towards Manchester! I was relieved when it turned off and came back to West Yorkshire!

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It would be reasonable for a 24/7 company to respond if your system says the MoHo is not where you left it.eg is it a fault or is it stollen
But they do not know where you actually are. They only track the van……….
 
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But they do not know where you actually are. They only track the van……….
But the van isnt where it should be which is an issue has it been stollen? So if the van is in Essex and the tracking says it’s in Liverpool it’s an issue an urgent one and is it just your vehicle or has the system got an issue with everything it’s tracking.

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Last edited:
Upvote 0
I'm sat in my van in Wing, it's a comfort that the app thinks that's where the van is also.
Just checked the journey record for yesterday's travelling and it all looks as I'd expect, no glitches or wayward points.
 
Upvote 0
I'm sat in my van in Wing, it's a comfort that the app thinks that's where the van is also.
Just checked the journey record for yesterday's travelling and it all looks as I'd expect, no glitches or wayward points.
Just checked my journey ecords and nothing since 3 weeks ago where the van is showing on the app. When I get up I’ll ring their stolen hotline and see what they say
Resetting hasn’t worked
 
Upvote 0
Solution
My Trakstar has a similar issue, having called the tracker helpline multiple time to report my app doesn’t agree with where the van is, they always can tell me where it is correctly, I have come to the conclusion that the tracker works but the data is slow to be ‘pushed’ into the app
Not great but not a disaster
 
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i have a tracker by tracker and it’s never given a false location highly accurate tracking speed time etc which is important if you had for example a claim you can prove no overspending etc.

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Upvote 0
I keep getting messages from Meta Track Plus 'low battery warning' but batteries are fine according to Victron MPPT Solar with the battery master and it's hooked up outside the house. All fitted recently by Vanbitz. Is this another meta glitch?
 
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I keep getting messages from Meta Track Plus 'low battery warning' but batteries are fine according to Victron MPPT Solar with the battery master and it's hooked up outside the house. All fitted recently by Vanbitz. Is this another meta glitch?
Not the fob battery, is it?
 
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Good point. System is only just over 2 months old however. Will give the V Bitz oracles a ring tomorrow.
In the meantime anyone else had this?
Best thing….. Ash will probably be able to sort it over the dog and bone
 
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Good point. System is only just over 2 months old however. Will give the V Bitz oracles a ring tomorrow.
In the meantime anyone else had this?
yes had it twice over the last month, leisure batteries at 98%, and although the van fired up fine the cab battery was not as perky as usual (new battery 6 months ago)
i put it down to a couple of cold snaps .
 
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