Marquis Motorhomes

Discussion in 'Motorhome Chat' started by golly, Mar 5, 2016.

  1. golly

    golly Funster

    Joined:
    Aug 16, 2009
    Messages:
    1,253
    Likes Received:
    2,237
    Location:
    Co Durham
  2. Jim

    Jim Ringleader

    Joined:
    Jul 19, 2007
    Messages:
    27,150
    Likes Received:
    80,249
    Location:
    Sutton on Sea
    This has been sat in the directory for almost a year without rating or comment. Does anyone have anything good or bad to say about Marquis Motorhomes?
     
  3. matamoros

    matamoros Funster

    Joined:
    May 15, 2008
    Messages:
    2,780
    Likes Received:
    4,529
    Location:
    Rochdale, Tavira, S. Brittany & Europe
    We bought a second hand Globecar from Marquis Preston last year and had no problems, they did exactly what they said they would on time and were very helpful.

    No problems with the vehicle so cannot say about warranty or servicing though.

    I think that some Marquis depots have had bad reviews but as it is a large organisation standards may vary from branch to branch.
     
    • Like it Like it x 1
  4. TheBig1

    TheBig1 Funster Life Member

    Joined:
    Nov 27, 2011
    Messages:
    8,217
    Likes Received:
    10,592
    Location:
    Dorset
    having purchased a brand new van from them that was so badly put together that the roof rattled in the wind and the interior fit and finish was amateurish at best, marquis was even less than useless. they refused to do warranty work and what they did under sufferance took months. after taking legal advice I opted to take a huge financial loss and sold the van into the trade.
     
    • Like it Like it x 1
  5. IanF

    IanF Funster

    Joined:
    May 7, 2013
    Messages:
    2,229
    Likes Received:
    653
    Location:
    Redcar- N.Yorkshire
    Had excellent service from Marquis but it did need a bit of firm leverage initially to get them to take us seriously.Jointly and severally liability managed by the bank works amazing wonders!
    Wonder if their new French owners will change them positively!
     
    • Like it Like it x 1
  6. sueandjohn

    sueandjohn Funster

    Joined:
    Dec 28, 2015
    Messages:
    139
    Likes Received:
    61
    Location:
    lake district
    Sales excellent but you would expect that. Service average to weak. Phone calls not returned. Forgot we were waiting for the van in their waiting room. Called home number to say it was ready! Poor cosmetic repair that we could have done better.
     
  7. Dogeared

    Dogeared Funster Life Member

    Joined:
    Jan 16, 2013
    Messages:
    270
    Likes Received:
    252
    Location:
    Blackburn
    Preston Marquis poor.
     
  8. Howard H

    Howard H Funster Life Member

    Joined:
    Nov 10, 2015
    Messages:
    584
    Likes Received:
    391
    Location:
    Garstang Lancs
    Second that !
     
  9. Baycott

    Baycott Funster

    Joined:
    Nov 6, 2013
    Messages:
    6,530
    Likes Received:
    14,825
    Location:
    East Sussex
    Golden Cross East Sussex branch Very good sales dept but the service dept lets it down badly.
     
    • Like it Like it x 2
  10. cornish boy

    cornish boy Funster

    Joined:
    Jul 24, 2016
    Messages:
    371
    Likes Received:
    568
    Location:
    Body in Hampshire, heart in Cornwall
    Bought from Marquis at Chieveley. Have absolutely no complaints about either sales or service, just a very happy customer.
     
  11. NickNic

    NickNic Funster Life Member

    Joined:
    Jan 14, 2014
    Messages:
    6,428
    Likes Received:
    13,238
    Location:
    Kettering
    First motorhome was one of their "Majestic" brand although not bought from them.

    The 9 months or so I owned that van has ensured I'll never consider a British built one again.
     
    • Informative Informative x 1
  12. JohnH

    JohnH Funster

    Joined:
    Jan 5, 2009
    Messages:
    353
    Likes Received:
    915
    Location:
    Southport
    I used to work for them and as with all companies, it's the staff and their interpretation of company rules which can make or break a company. As with all companies trying to make money in a very cut throat business they sometimes get it very wrong but sometimes they excel at customer service.
     
    • Like it Like it x 2
  13. The Cruisers

    The Cruisers Funster

    Joined:
    Aug 19, 2015
    Messages:
    1,357
    Likes Received:
    4,721
    Location:
    West Sussex
    Marquis at golden cross is very good at sales but after sales absolutely awful!!
     
    • Like it Like it x 2
  14. Johns_Cross_Motorhomes

    Johns_Cross_Motorhomes Trader - Motorhome & Accessory Sales

    Joined:
    Jan 5, 2008
    Messages:
    9,433
    Likes Received:
    5,464
    Location:
    East Sussex 01-580-881288
    Any one needing service in East Sussex is always welcome to come to Johns Cross and find out what a proper mortorhome dealer is like

    Peter
     
    • Like it Like it x 7
    • Informative Informative x 1
  15. olley

    olley Funster

    Joined:
    Jul 29, 2007
    Messages:
    3,953
    Likes Received:
    2,704
    Location:
    Ipswich
    Surprised you haven't mentioned that before Peter.:LOL:
     
  16. coffeeroffey

    coffeeroffey Funster

    Joined:
    Aug 29, 2012
    Messages:
    98
    Likes Received:
    84
    Location:
    North Suffolk
    Marquis at Ipswich...excellent warranty service.
     
  17. Johns_Cross_Motorhomes

    Johns_Cross_Motorhomes Trader - Motorhome & Accessory Sales

    Joined:
    Jan 5, 2008
    Messages:
    9,433
    Likes Received:
    5,464
    Location:
    East Sussex 01-580-881288
    Your neck of the woods has got Becks

    Peter
     
  18. Camping Gaza

    Camping Gaza Funster

    Joined:
    May 7, 2016
    Messages:
    374
    Likes Received:
    360
    Location:
    London
    That's good to know, I may be passing by to see about a few things because you are closer. I have had no issues with Marquis in Southampton and found them to be a little "old fashioned" but what do you expect in the UK motorhome industry??, To me its a cottage industry mostly. But they have done ok once you have a positive attitude and understand they are not Apple, Sainsburys, or Ford
     
    • Like it Like it x 1
  19. Johns_Cross_Motorhomes

    Johns_Cross_Motorhomes Trader - Motorhome & Accessory Sales

    Joined:
    Jan 5, 2008
    Messages:
    9,433
    Likes Received:
    5,464
    Location:
    East Sussex 01-580-881288
    Coming from West London M25 then A21 but watch out for the turn off to A21 as its easily missed, leave after 10am ish and miss the worst of the traffic, worst bit is around Heathrow, come back after 4, worst bit again is after M3 turn off and the M25 going up to the M1 join

    Coming from East or Central London, join M25 well after Heathrow!

    Peter
     
  20. RowleyBirkinQC

    RowleyBirkinQC Funster

    Joined:
    Sep 20, 2014
    Messages:
    840
    Likes Received:
    2,179
    Location:
    Dazed & Confused
    After the experiences my Dad has had with them, you have been very fortunate.
     
Loading...

Share This Page