Look what the wind has done to my awning. (1 Viewer)

[Riverbankannie]

I don't know awnings are mounted, the photo just struck me as we were just talking about the high mounting earlier.

@RidersofRohan so sorry to read of your struggles with snow now as well to contend with. Best of luck on getting it sorted.

 

[Ralph-n-Bev]

You sneaked in whilst I was replying.

We had the F65 on our previous camper and on our current one with no problems at all, I suspect it was a combination of the long awning length and very strong gusts that has caused the issue for you, if you can get it back into shape and fit the 'clip' things that Bev has mentioned I should imagine you won't have any problems in the future ... hopefully! Don't know how you get hold of the clips things though!

We bought the awning, that came with the clips as standard, from johns cross. With funsters discount too.
So maybe they could source them for you.
We are heading up to Hawes in a couple of hours it's wet , snowy, and very blowy so I hope they work.
We've had no problems with it buckling so far. And we've been in some very windy ,open ,high up places. So fingers crossed.
Hope you get it sorted @RidersofRohan

 

[Steve N Tracy]

I have only had one experience of Fiamma's warranty and it was very good, our 9 month old caravan zip awning was out when the wind started to get up we we had nearly rolled it up when a freak gust of wind blew in wrapped a few other awnings across roofs, and caused us to give a sort of Mexican wave which split the awning across a welded seam in the material.
We reported it to the supplier who said they would contact Fiamma but did not hold out much hope.
So I sent some photos and a report to Fiamma, got a phone call 2 days later asking what size and colour the awning was and they sent me a complete new zip awning roof, sides curtains the lot.
2 weeks later the supplier also sent me a new roof section so I ended up with 2 awnings and sold the old one on ebay.

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[hilldweller]

@Riverbankannie that's a wall mounted awning. Fiamma do these (F45) the roof mounted ones are F65. I think the one pictured is a Thule.

But apart from that quite unnecessary nit picking, she was 100% spot on, it without doubt an awning.

 

[TeeCee]

Happened to us too in Italy....Managed to strap it up for travel and. BIt the bullet and bought a new one ('old' one was only 6 months old) as dealer tried but failed to fix it. Lesson to self....Never leave it open if away from van!

 

[jezport]

Happened to us too in Italy....Managed to strap it up for travel and. BIt the bullet and bought a new one ('old' one was only 6 months old) as dealer tried but failed to fix it. Lesson to self....Never leave it open if away from van!

This one on the OP was closed.

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[TERRY&PAULINE]

If it was closed when this happened, contact the manufacturer as not fit for purpose, they could repair it

 

[wiff2110]

Why not Google "fiamma awning repairers" lot of information and may be of use to you, though you've probably got it fixed by now.

 

[jezport]

Here is a photo of the case clips instructions

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[RidersofRohan]

Here is a photo of the case clips instructions
View attachment 141965

Thanks.
I have checked the Mounting Instructions I received with the kit and it does not include any reference to a Case Cover fixing kit, and indeed no fixings for the case were supplied.
Reference 98692-854 Rev C.
Clearly at some point someone decided that these clips were no longer needed.
I am expecting a reply from my supplier who has been in contact with the UK distributor regarding the warranty. Initially they asked if I lived on a hill "because it could be very windy". I said I did and could look out onto the M62 which at 1300 ft is Britain's highest motorway, so are you saying the warranty doesn't cover driving on the M62?
We will see what the reply is. Fingers crossed at the moment.

 

[RidersofRohan]

Now referred to Italy.
Answer Wednesday (hope its not in Italian)!

 

[gus-lopez]

Here is a photo of the case clips instructions
View attachment 141965

& that is the bit that is missing & referred to in the earlier links regarding the same damage.

Thanks.
I have checked the Mounting Instructions I received with the kit and it does not include any reference to a Case Cover fixing kit, and indeed no fixings for the case were supplied.
Reference 98692-854 Rev C.
Clearly at some point someone decided that these clips were no longer needed.
I am expecting a reply from my supplier who has been in contact with the UK distributor regarding the warranty. Initially they asked if I lived on a hill "because it could be very windy". I said I did and could look out onto the M62 which at 1300 ft is Britain's highest motorway, so are you saying the warranty doesn't cover driving on the M62?
We will see what the reply is. Fingers crossed at the moment.

It is the above part that the earlier links referred to being supplied to correct the problem. Can't see why they would discontinue unless they'd made the casing of thicker material ?
Doesn't look like they have .

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[Minxy]

We didn't get them either and there doesn't appear to be anywhere to buy them.

 

[2657]

Just been and checked and they are fitted to ours on a Oct 12 reg Globecar.

 

[jezport]

My f65 was only fitted in September. The clips were not fitted. Because I had heard of the issue I fitted them myself. When I queried them about the clips at the dealer I was told they never have fitted them and never had issues.

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[awg]

Had the same problem on mine which was fixed under warranty and now has the clip fitted.

While they were debating whether it was covered under warranty I checked the Fiamma Web site and found they sell the cover as a separate part and from memory it was not that expensive.

Allan

 

[RidersofRohan]

Had the same problem on mine which was fixed under warranty and now has the clip fitted.

While they were debating whether it was covered under warranty I checked the Fiamma Web site and found they sell the cover as a separate part and from memory it was not that expensive.

Allan

thanks Allen.
The casing top part is £170.
They have asked for more details such as the serial number, so I'll need to go up the ladder again!

 

[RidersofRohan]

Update:
Fiamma in Italy have agreed to replace the top casing FOC, which is very pleasing.
They are sending a replacement over.
My UK supplier is Johns Cross and they took the matter up with the UK Fiamma distributor Nova Leisure who then referred it to Fiamma in Italy.
Not sure how to proceed with the repair itself, think it might be a trip darn sarf and see if Johns Cross will fit it, and whether there is a charge for that.
Anyway I am pleased with the reaction from Fiamma.

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[stuartholmes]

Update:
Fiamma in Italy have agreed to replace the top casing FOC, which is very pleasing.
They are sending a replacement over.
My UK supplier is Johns Cross and they took the matter up with the UK Fiamma distributor Nova Leisure who then referred it to Fiamma in Italy.
Not sure how to proceed with the repair itself, think it might be a trip darn sarf and see if Johns Cross will fit it, and whether there is a charge for that.
Anyway I am pleased with the reaction from Fiamma.

Your comment is quite old now (I'm writing in Feb 2023) so I expect all is fine with your awning (if indeed it is still yours & you've not changed your van at least twice since then!) but for anyone like me who'se finding this thread anew, you might like to check the discussion link below, the point of which is that I had a similar problem & fixed it by just reaching out through the rooflight & pressing down on the errant aluminium. Hope that works for anyone else with this problem, which, to change the subject slightly abruptly, rather reminds me of when a pregnant woman has a miscarriage - you can think you're alone but then discover people with the same experience are all around you & ready to offer support if only you let people know about yours. Don't be secretive about it.

Fiamma F65S awning damage - repairable?​

 

[RidersofRohan]

Your comment is quite old now (I'm writing in Feb 2023) so I expect all is fine with your awning (if indeed it is still yours & you've not changed your van at least twice since then!) but for anyone like me who'se finding this thread anew, you might like to check the discussion link below, the point of which is that I had a similar problem & fixed it by just reaching out through the rooflight & pressing down on the errant aluminium. Hope that works for anyone else with this problem, which, to change the subject slightly abruptly, rather reminds me of when a pregnant woman has a miscarriage - you can think you're alone but then discover people with the same experience are all around you & ready to offer support if only you let people know about yours. Don't be secretive about it.

Fiamma F65S awning damage - repairable?​

I no longer own the van.
The top piece did arrive from Italy and it turned out to be reasonably easy to fix. My son helped me, otherwise it would have been awkward due to the length of it 4 metres I think.

 

[stuartholmes]

I no longer own the van.
The top piece did arrive from Italy and it turned out to be reasonably easy to fix. My son helped me, otherwise it would have been awkward due to the length of it 4 metres I think.

Great news then, thanks for the update!!

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