i have just returned from two weeks in pembrey, a and i struggled to get a signal, on the status so then tried the kvh r4sl, and it would not lock on, tried sky news and bbc1 but it still wouldn't lock on, i put it down to the tree line, after a few days i moved site and still it wouldn't lock on, yet my neighbours using manual setups were getting sat. on the way home i tried again on top of a hill with a clear line 360 deg so i tired again and still the sat would not lockon. i have read about the download to update the dome but reading it, it states the model R4sl to tune to bbc1 then lock on, can anyone help i am in the manchester area.