The Coops
LIFE MEMBER
Deep breath.................18 months ago we swapped energy suppliers from EVERSMART to a different supplier who promised that they would sort out all the direct debits etc and got an e mail to confirm this, We subsequently got back over £500 from Eversmart in overpayments as we have PV panels and generate energy / electricity into the system. In the meantime Eversmart go bust. We left 18 months ago and are no longer a customer.
Today DC got a letter from the company who took over EVERSMART demanding £50 plus to be paid within 14 days for outstanding debts.
They have no right or legal guidelines to demand this payment If you have been CORRECTLY billed by your supplier, that is off the readings provided at the time and bear in mind we had over paid, them they CANNOT claim this money back.
If anyone else has had such a demand for payment please e mail the sender and point out after 12 months there is no dispute or legal requirement to pay if your bill was based on the readings you submitted at the time of the end of contract, if they dispute this use the readings submitted to the new energy suppliers from the changeover dates
Today DC got a letter from the company who took over EVERSMART demanding £50 plus to be paid within 14 days for outstanding debts.
They have no right or legal guidelines to demand this payment If you have been CORRECTLY billed by your supplier, that is off the readings provided at the time and bear in mind we had over paid, them they CANNOT claim this money back.
If anyone else has had such a demand for payment please e mail the sender and point out after 12 months there is no dispute or legal requirement to pay if your bill was based on the readings you submitted at the time of the end of contract, if they dispute this use the readings submitted to the new energy suppliers from the changeover dates