wingman
Free Member
Hi All,
Need some advice.
Last August (2013) I was hit up the rear end whilst in the queue for the tolls on the Pont du Normandie.
No problem with the French driver, he had let me into a gap but in his haste to prevent anyone else sliding in, he hit the rear of my 'van! He apologised for spoiling my holiday (it was day one!) he admitted liability,we filled in a 'Constat Europeen d'accident' form and that was that.
The problems started when I got back. Firstly, the amount of info' that the insurance company (Insurance was via CCC) wanted was endless. They asked the repairer not only to provide photos of the damage, but the Vin plate, tyres, front, rear and side views and even the tax disc! I helped by taking some 20 photographs to help speed the process!
Anyway, this is not my main gripe. Despite me sending off copies of the Constat, doing research and providing the other parties address and insurance company (A.I.G.) in fact, all but the collar size of the other driver, I STILL have had no joy in settling the claim.
My insurance company says that despite having all of the info AND that the Constat is legally binding AND there's no question of it being my fault, they have to go through the Motor Insurers Bureau here to get the matter dealt with.
Meanwhile my car insurance renewal has been loaded as I've had an "At fault" accident. So has my MH renewal and so has the wife's insurance because I'm on her policy. Altogether, I'm out of pocket by £150!!!!
They say that if you have a knock, it goes down as 'At fault' until the claim is settled. Is this right? Apart from numerous phone calls that I've made, is there anything I can do to expedite?
Thanks in advance urghhhhhhh!
Need some advice.
Last August (2013) I was hit up the rear end whilst in the queue for the tolls on the Pont du Normandie.
No problem with the French driver, he had let me into a gap but in his haste to prevent anyone else sliding in, he hit the rear of my 'van! He apologised for spoiling my holiday (it was day one!) he admitted liability,we filled in a 'Constat Europeen d'accident' form and that was that.
The problems started when I got back. Firstly, the amount of info' that the insurance company (Insurance was via CCC) wanted was endless. They asked the repairer not only to provide photos of the damage, but the Vin plate, tyres, front, rear and side views and even the tax disc! I helped by taking some 20 photographs to help speed the process!
Anyway, this is not my main gripe. Despite me sending off copies of the Constat, doing research and providing the other parties address and insurance company (A.I.G.) in fact, all but the collar size of the other driver, I STILL have had no joy in settling the claim.
My insurance company says that despite having all of the info AND that the Constat is legally binding AND there's no question of it being my fault, they have to go through the Motor Insurers Bureau here to get the matter dealt with.
Meanwhile my car insurance renewal has been loaded as I've had an "At fault" accident. So has my MH renewal and so has the wife's insurance because I'm on her policy. Altogether, I'm out of pocket by £150!!!!
They say that if you have a knock, it goes down as 'At fault' until the claim is settled. Is this right? Apart from numerous phone calls that I've made, is there anything I can do to expedite?
Thanks in advance urghhhhhhh!