Hi,
How far do you go when taking out insurance to ensure that they have recorded exactly the details you have given them, especially when there are modifications
Do you just verbally tell/explain to the person on the phone and take their verbal response as gospel.
Do you check all of your documents to ensure they have recorded everything you said about any changes etc. and what do you do if they haven't written it into your policy.
How would you stand if you had explained it verbally but didn't have any confirmation of it.
How far do you go when taking out insurance to ensure that they have recorded exactly the details you have given them, especially when there are modifications
Do you just verbally tell/explain to the person on the phone and take their verbal response as gospel.
Do you check all of your documents to ensure they have recorded everything you said about any changes etc. and what do you do if they haven't written it into your policy.
How would you stand if you had explained it verbally but didn't have any confirmation of it.