IH good aftersales service, even after 4 years.

Joined
Jun 22, 2012
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Location
Sherborne Dorset
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21,586
MH
Van Conversion
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Since 2012
We've had our van for over 4 years and we're off to Norway and Denmark in two weeks on an organised tour and will be away for 6 weeks or more. Over the weekend our showertap started leaking, our local repair chap wasn't in(a bit odd, not even an answermachine message) so I thought I'd google how to do it myself. Human plumbing is much easier and much more forgiving.
I emailed the lovely Carole at IH to ask what the shower was and if there were any tips, I received a reply within half an hour telling me which make it was and instructions on how to replace it. I have ordered the part. Have to confess that I'm hoping our local chap is just having a long weekend as we'd rather pay him.

People are quick to complain but I thought that was very helpful indeed.
 
Agree totally took my IH in last Friday for a new set of mixer taps in the sink and a new set of outside waste and fresh water taps. Sorted by the lovely Carole and only charged for One hours labour. Brilliant.
 
Gosh! If only I knew what IH was..
 
I did got some Internet companies, nothing to do with motorhomes.

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No wonder it’s good on what they charge for a panel van
 

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