HYMER BROWNHILLS UK Here is our tail of woe and frustration with the above company Purchased a new Hymer in October 2008, problems started within 1 hour the wiper fell off (what PDI inspection!) next they wanted me to change the name on the bankers draft from Hymer UK to Brownhills contrary to the invoice heading, in fact they had cocked up all the figures! Three months later small faults (warranty issues) contacted them to book the loan car (promised with the Hymer club card) “sorry we have disposed of all our cars”! However we can collect/deliver for £350!!! Needless to say we took the vehicle to them. On collection half the work was carried out, the excuse was they had to send digital images of the faults to Hymer and this could take several weeks for approval. We are still waiting from March 2009 to December 2009 (9 months). We are in Spain at the moment and have had a headlamp problem (warranty). How refreshing to find the Hymer dealers Autocaravan Hidalgo Spain have replaced the full headlamp start to finish it took only 8 working days inclusive of order/delivery from Hymer Germany and free overnight accommodation. Perhaps Hymer owners should come to mainland Europe if they require good service? All the above is documented and correct should any other member have had similar experiences I would be interested to hear from you perhaps we could contact WATCHDOG I would love to see the M.D. of Brownhills squirm his way out of Ann Robinsons/Customers questions.