HOME NOT MOTORHOME TV problem (1 Viewer)

[corconx]

This is home not motorhome Looking for advice/help please

I will try to explain

Had to fit new router today - done. Can connect to phone etc no problem. Put network settings into Samsung tv. Worked fine it found router without a problem says connected to Internet

Now get this message see below

Now. Aerial connection is other photo

We have main sky sat receiver for four houses - but we’ve never had Sky only freeview. 5 years ago when we moved in a TV guy connected us up with this connection

Now have I knocked it somehow.

Lounge TV,this one, Duncan’s upstairs are connected to Internet but kitchen (not internet) doesn’t work. BUT Bedroom and my office do also non Internet

Anyone any thoughts please?

 

[pappajohn]

Your explanation is confusing and patchy but pic shows the coax connected to an F plug which is for Satellite.
The hole below is for terrestrial (freeview through an aerial) reception.

 

[The Wino]

Have you altered the connections to the aerial there could be a power supply to a masthead amplifier from either a separate power supply or one of the TV's which is now not connected

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[corconx]

Your pic shows the coax connected to an F plug which is for Satellite.
The hole below is for terrestrial (freeview through an aerial) reception.

There is only a Satellite connection and no separate freeview aerial.

I didn’t actually touch that aerial it’s a screw into the wall

 

[corconx]

Have you altered the connections to the aerial there could be a power supply to a masthead amplifier from either a separate power supply or one of the TV's which is now not connected

Not changed anything at the aerial. But wondered if I had knocked it when sorting out the wires from old router to new one But as far as i know I didn’t.

The aerial is connected to next doors rear wall and the other TVs in the house are all connected to one tv thing in the roof space

Some TVs working - those not connected to internet but ones which are are not

The kitchen one I played with before getting dinner as that isn’t connected to the net. If I played with its aerial connections the picture/sound came and went.

 

[The Wino]

S

Not changed anything at the aerial. But wondered if I had knocked it when sorting out the wires from old router to new one But as far as i know I didn’t.

The aerial is connected to next doors rear wall and the other TVs in the house are all connected to one tv thing in the roof space

Some TVs working - those not connected to internet but ones which are are not

The kitchen one I played with before getting dinner as that isn’t connected to the net. If I played with its aerial connections the picture/sound came and went.

Sounds like a loose connection you might have knocked when you altered the router you might need to phone a friend!!!!!

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[pappajohn]

Try plugging the white Tee box into the hole above the black cable.
That hole is for TV and the one it's in now is a link to take it to another room, possibly upstairs.

 

[pappajohn]

There is only a Satellite connection and no separate freeview aerial.

I didn’t actually touch that aerial it’s a screw into the wall

Your explanation is too confusing.
You say you have never had sky, only freeview....
Freeview is ordinary TV through a rooftop aerial from a transmitter mast.

Now you say there is no roof top aerial.

 

[corconx]

Your explanation is too confusing.
You say you have never had sky, only freeview....
Freeview is ordinary TV through a rooftop aerial from a transmitter mast.

Now you say there is no roof top aerial.

The only aerial is a huge SKY one out the back which serves 4 houses

That connection was installed by the guy who had fitted the system when houses were built.

As we only had freeview human boxes we couldn’t connect tv or them at all. That’s why he fitted that. It’s not been touched in 5 years

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[corconx]

A small update:

I’m more confused than ever

Decided to put TV as source but it doesn’t work like that. So I used Smart Hub and went into IPlayer. It worked on live tv with that

 

[pappajohn]

Smart hub and iplayer is via the Internet.... You don't need an aerial at all for iplayer.

 

[corconx]

Smart hub and iplayer is via the Internet.... You don't need an aerial at all for iplayer.

Ok so that’s not unusual. Thank you

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[corconx]

Righ

Your explanation is confusing and patchy but pic shows the coax connected to an F plug which is for Satellite.
The hole below is for terrestrial (freeview through an aerial) reception.

Pappajohn. Thank you. It’s taken me ages to work out what you meant after watching Eastenders and Corrie on my iPad

You are correct. I hadn’t noticed the hole. I’d tried to connect to the other screw thing on top and the lead sticking out - whatever that is

Cheers. I’ll owe you a drink when we meet. But with my memory please remind me. It’s gett that bad

Carol

 

[corconx]

How do I edit header to say solved. Can’t see anywhere on iPhone

 

[pappajohn]

The cable going to the screw plug top right may go off somewhere else in the house as its marked RETURN but can be used for any TV cable.......it may go to a bedroom etc.
Try leaving that connected as well as the bit you just reconnected... As it was in your picture

I think it's too late to edit the header but I wouldn't bother, anyone reading the thread will see it's sorted.

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[lunarman]

Just to add my two penny worth.

Is the new router a sky box that you have connected the aerial to?

If so there is usually a setting that allows the rf signal to pass through the box to the TV this needs to to be set to allow it.

I may be completely wrong but it is worth a try.

Good luck

 

[corconx]

Just to add my two penny worth.

Is the new router a sky box that you have connected the aerial to?

If so there is usually a setting that allows the rf signal to pass through the box to the TV this needs to to be set to allow it.

I may be completely wrong but it is worth a try.


Good luck

SOLVED See above message to pappajohn

I can't see a way to edit the header...