Welcome to the Fun from another Hobby owner. What a horrible experience for you!Get it checked asap!
We have not had a letter and had not heard about the recall.....today travelling at less than 40mph ours flew off, missed the car behind and landed in the verge....embedding itself 4'' into the ground. We were very shaken by the very loud bang and the potential implications. Our 2.5 year old grandson spent the next 20 miles repeating 'That was a loud bang' and complaining about having to have his waterproof on! We drove to a Hobby dealer who said nothing about a recall and told us it could take 3 to 4 weeks to get one. Came home and trawled internet and got referred to this forum so thank-you all, have now joined so I could post my thanks. Have contacted Hobby UK but still waiting for a call back.
We haven't had any luck in finding anyone under the alleged agreement between Hobby and NCC Approved Workshops, so after reading your story we'll be contacting Hobby again on Monday. Seems like National Windscreens is the way to go.