Help with android needed

Jun 29, 2015
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Hi my samsung s5 has just started going to screens telling me it's cleaning the phone and speeding up the net etc. whilst it's just showing adds. Also adds pop up out of nowhere all the time. I'm thinking of doing a factory reset as I can't find out how to stop it. Any ideas very welcome please
 
Sep 10, 2012
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worcester
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adria van
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It looks like u has inadvertantly allowed various apps to be downloaded.
If u have nothing important to loose then a factory reset will clear out all the dros.
When u have done that go into settings and switch off automatic updates.
 
Jan 19, 2014
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I'd cure it by buying an S8 :D
Seriously though, do you know what app is causing the problem? I used to have one called 'Clean up' or something similar.
 
OP
The Ex-Gasman
Jun 29, 2015
523
406
Southampton
Funster No
36,999
MH
caravan (for now)
Exp
on and off since 1984
I'd cure it by buying an S8 :D
Seriously though, do you know what app is causing the problem? I used to have one called 'Clean up' or something similar.
No Idea, I'v not dowloaded anything new. AVG couldn't find it, I deleted that and tried Avast still the same.
 

Flamenca

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Jun 21, 2013
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I thought all Android phones came complete with undesirable system apps which can not be cleared by a hard reset. Mine certainly did and I found the only way to improve security of the phone was to root it, delete bloatware and install a decent firewall. Maybe not a solution for the feint hearted but it was the only way for me apart of course from destroying the phone.
 

hilldweller

LIFE MEMBER
Dec 5, 2008
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I'm thinking of doing a factory reset as I can't find out how to stop it.
Sound like you caught something undesirable. Reset gets my vote, save your contacts first.

Android apps are getting very invasive these days even when paid for.

I make sure I have auto update turned off in Play but some still do. I keep WiFi off unless needed. I keep GSM data off until needed. I'm not normal.
 
OP
The Ex-Gasman
Jun 29, 2015
523
406
Southampton
Funster No
36,999
MH
caravan (for now)
Exp
on and off since 1984
Sorted. I tracked the app through it's data use and I've shut it down. Today is the first day without ads. So glad I didn't have to do a full reset
 
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