Help needed please not motorhome but can’t find general post

[timetochill]

Looking for CEO email for B&Q or their courier PJH major problems with delivery and collection and emails and phone calls getting us nowhere

 

[Trevor Wbm]

Found this ...

If you’ve contacted us and don’t feel that we’ve dealt with your complaint in the right way, please email or write to our Executive Customer Care Team.

Email us: ExecutiveCustomerCareTeam@b-and-q.co.uk

Write to us: Executive Customer Care Team, B&Q House, Chestnut Avenue, Chandlers Ford, Hampshire, SO53 3LE

 

[Swifter]

If you wish to contact Mr. Graham Bell, CEO of B&Q, you can send an email at Graham.Bell@b-and-q.co.uk. But do remember that you can contact him only if there is something important and can not be resolved through other options.

As for PJH , the reviews look terrible :

PJH is rated "Poor" with 2.5 / 5 on Trustpilot

Do you agree with PJH's TrustScore? Voice your opinion today and hear what 159 customers have already said.

uk.trustpilot.com

 

[timetochill]

Big thanks for this will update the post hopefully when resolved

 

[timetochill]

Wow o wow within 2hours got a response from both above at B&Q and promised and update by 12 pm tmrw after 5 weeks of crap
Cheers guys

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[Swifter]

Good result