Getting frustrated

Discussion in 'Motorhome Chat' started by Mags52, May 28, 2014.

  1. Mags52

    Mags52 Funster

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    The curved tambour door on our bathroom got stuck on a small stone. Two of its feet were damaged and the track split. Now it won't move at all.
    Trying to get parts from Geist (via Camper UK).
    They can get me the feet but I have to buy 10 for nearly £50 plus delivery and they can't promise a delivery date, don't do refunds and say that if you can't be flexible and wait for an unspecified time for delivery don't bother ordering.
    After 3 attempts they have failed to answer my question about getting a new track.
    Camper NE say we have to buy a new door for £300 + with the same issue about delivery times.
    I was talking about making small improvements to the van and keeping it but this business of getting parts from Geist is beyond a joke.
    Just glad I wasn't in the bathroom when the door stuck.
    :Sad:
     
  2. tonka

    tonka Funster Life Member

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    I wasn't sure if "Tambour" meant what I thought (sliding roll up door thingy) so looked it up and found this..
    http://www.fenneluk.com/cabinethandles.html

    Maybe no harm in an email to see if the could help.. Like most things in a caravan / motorhome they are just bought in and assembled from other suppliers..
     
  3. Gizmouk

    Gizmouk Funster

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  4. Mags52

    Mags52 Funster

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    Thanks Tonka,
    I've emailed them but their doors are pull down. Ours slides across and is curved. It's a long shot but they might be able to advise.
    Thanks for looking.
    Mags
     
  5. davanne

    davanne Funster

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    Mags have you got a photo of what you need I have a TEC motorhome same as Geist I believe. I have a few spares of clips for tambour door I wonder if they are the same if they are ou are welcome to a opulent of them:Smile:
     
  6. Terry

    Terry Funster Life Member

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  7. Rob and Val

    Rob and Val Funster

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  8. Mags52

    Mags52 Funster

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    Thanks very much. I'll PM you. Mags
     
  9. The Wino

    The Wino Funster

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    Sliding tambour door now on chausson flash 10 might have the same bits

    David
     
  10. Viennese

    Viennese Funster

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    WildAx fit tambour doors to their motorhomes - you could try them as I'm sure they have loads of bits!
     
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