Garmin Camper Sat Nav 770LMT-D (1 Viewer)

[PhilandMena]

Up dated my Garmin Express this morning and downloaded the latest map update that was released today.
Garmin Express crashed on first attempt but completed download on second attempt and completely removed all my MHF & Camper Contacts information including both icons. Reloaded maps with same outcome. Customer support staff not available to respond to help requests and been like that all day long. This is the second error that has been introduced in the last two map updates for this high end product. The last error their engineers are still working on and will not be available for release untill sometime early 2018. April by my estimate. Poor performance from a world leading supplier of Sat Navs. I will email their CEO if and when I get his contact details.

 

[Molls-Phot]

Thanks for the user advice. I'm in the market for a new satnav and will avoid this one as you're not the first to report this problem.

 

[Gaston aires]

I have a Garmin sat nav and couldn't recommend it. Takes hours to upload the lifetime updates and then wouldn't take any coordinates in France. Postcodes are useless in France.
Phil

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[Neckender]

I lost my MHF and camper contacts the last time I updated mine also.

John.

 

[davejen]

I have never updated mine, but it always gets me to where I want to go....
Don't think I'll bother
Cheers, Dave

 

[PhilandMena]

I lost my MHF and camper contacts the last time I updated mine also.

John.

Did you ever get them back ? Mine has also just lost the ACSI contacts too. Garmin support overwhelmed today, could not get through. I want to email very senior management in the UK and vent my spleen but the buggers are too clever at hiding themselves behind the cannon fodder.

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[rb62]

Seems they only have a general manager in the UK !

won't let you copy and paste so here's a screen shot.

 

[Neckender]

Did you ever get them back ? Mine has also just lost the ACSI contacts too. Garmin support overwhelmed today, could not get through. I want to email very senior management in the UK and vent my spleen but the buggers are too clever at hiding themselves behind the cannon fodder.

I didn’t get them back as I’m not very computer savvie and thought it was something that I had done wrong.

John.

 

[PhilandMena]

This is most helpful. Thank you so much. Pissed off email sent! I welcome the email address of any senior Garmin management, especially those on holiday having a great time. I'm on a mission.

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[PhilandMena]

I didn’t get them back as I’m not very computer savvie and thought it was something that I had done wrong.

John.

Not You John, for sure. A Garmin error and not there first!

 

[treetops1]

The last time I uploaded with a Garmin it just kept using Data until I noticed it had cost me over £40 and still downloading .didn't find out what the problem was .That was two years ago .As new roads don't tend to be built overnight I use it in France and up to now has worked ok ,but would not recommend or buy onother one .

 

[raysalaugh]

Takes hours to upload the lifetime updates and then wouldn't take any coordinates in France.

I am looking to buy a new sat nav and this Garmin appeared to be ideal, I didn't realise when it said lifetime updates
it was referring to the time it takes to update.
So does anyone have any recommendations for a reliable sat nav?

Ray

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[Xabia]

In my humble opinion the best current satnavs are on mobile phones, Google maps and Co-Pilot. Google is best but you use up data unless you download a specific route, Co-Pilot doesn’t use data as you download the maps by Wi-fi, you can also buy a ‘Caravan’ version which you load with your vehicle dimensions to help avoid unsuitable roads.

 

[Neckender]

@PhilandMena did you get your Garmin sorted out.

John.

 

[LesW]

The last time I uploaded with a Garmin it just kept using Data until I noticed it had cost me over £40 and still downloading .didn't find out what the problem was .That was two years ago .As new roads don't tend to be built overnight I use it in France and up to now has worked ok ,but would not recommend or buy onother one .

Maps should be downloaded/updated with a secure WiFi connection, I'm surprised any maps were downloaded just using data.

It does take awhile to update but other then that, no issues at all with the Garmin unis I've owned.

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[PhilandMena]

@PhilandMena did you get your Garmin sorted out.

John.

Yes and No John. The problem I posted about above was corrected very quickly and I know have all my ACSI and other apps POI's etc available. This was corrected by simply downloading the next update which was ready a week or so later. (They got their act together very quickly on that one as they would have been receiving a lot of complaint) The other problem is taking longer to fix (which is not a show stopper) and I suspect most user's are not even aware this error is on their device. (The error is about a broken link between poi's showing on the map and the information that should be displayed when that POI is selected. In essence, it does not work. Garmin have their engineers on the probleem and the fix is expected to be rolled out mid Jan latest).
So after two error's you would think I would be condemning it and on the contrary I think it's a brilliant Sat Nav. Clearly I high end product that has so many features on it nothing else comes close to it. Would I buy it again! Yes in a heartbeat. The updates do take long, (dependant on your internet speed) but only one every 4 months for the maps and whilst you can update the speed cameras on a daily basis this update is only put together every two weeks (according to the Garmin guy I last spoke to) and these take a couple of minutes.

 

[Neckender]

Thanks for that Phill so I should get mine back when I update it.

John.

 

[PhilandMena]

Thanks for that Phill so I should get mine back when I update it.

John.

Yes. Make sure you have the latest version of Garmin Express before doing the update. Quite important I'm told.

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[Steve N Tracy]

The only issue I have had with mine while updating, is it does not like to delete the old maps off the SD card while updating so runs out of space and does not install everything, I now manually delete the old maps off the SD card before updating and it now updates quickly installs everything with no issues.

 

[Clarky]

I've been using an older Garmin 760 for several years now and in general it is very good.
Map updates take an age, mostly because our broadband is rubbish at home. Set it up and leave for several hours.

The routing can be cranky at times and you have to check it against a map before you set off. I have mine set to 'Quickest route' and it will try and take us on longer, roundabout routes to get onto a motorway, which might be a fraction quicker but will use more fuel.

The Garmin is based on the truck version so you set your size and weight. Our van is 4.5 tonnes so it, very efficiently, keeps us well away from the many 3.5 tonne weight restrictions in France. Problem is, most of these restrictions are for goods vehicles and don't apply to Camping-cars.
One of our regular French routes is through Orleans and down the D2020. There are HGV weight limits on that route so Garmin wants us to go through some 'Micky Mouse' twists and turns to get round them. I resolve that by changing the vehicle settings to 'car' but then risk being taken down roads with low bridges.
Also, Garmin thinks the speed limit for Camping-cars is 90kph (the limit for HGV's) on French motorways rather than 110kph for over 3.5 tonne.

Someone said they couldn't use co-ords in France but I use them all the time and never had a problem.

As well as the Garmin I also use Co-Pilot Caravan on my iPad.
Garmin takes ages to plot the route, particularly if you add a few waypoints. Co-Pilot on my new iPad Pro is lightning fast. Still get the odd cranky route but mostly it is sensible.

I think if I were in the market for a new sat-nag now I would stick to Co-Pilot and save a chunk of dosh.
Just a word of warning though to iPad users. You do need the iPad to have GPS which means the version with a data sim card slot.

Richard.

 

[Robert cardiff]

I've been using an older Garmin 760 for several years now and in general it is very good.
Map updates take an age, mostly because our broadband is rubbish at home. Set it up and leave for several hours.

The routing can be cranky at times and you have to check it against a map before you set off. I have mine set to 'Quickest route' and it will try and take us on longer, roundabout routes to get onto a motorway, which might be a fraction quicker but will use more fuel.

The Garmin is based on the truck version so you set your size and weight. Our van is 4.5 tonnes so it, very efficiently, keeps us well away from the many 3.5 tonne weight restrictions in France. Problem is, most of these restrictions are for goods vehicles and don't apply to Camping-cars.
One of our regular French routes is through Orleans and down the D2020. There are HGV weight limits on that route so Garmin wants us to go through some 'Micky Mouse' twists and turns to get round them. I resolve that by changing the vehicle settings to 'car' but then risk being taken down roads with low bridges.
Also, Garmin thinks the speed limit for Camping-cars is 90kph (the limit for HGV's) on French motorways rather than 110kph for over 3.5 tonne.

Someone said they couldn't use co-ords in France but I use them all the time and never had a problem.

As well as the Garmin I also use Co-Pilot Caravan on my iPad.
Garmin takes ages to plot the route, particularly if you add a few waypoints. Co-Pilot on my new iPad Pro is lightning fast. Still get the odd cranky route but mostly it is sensible.

I think if I were in the market for a new sat-nag now I would stick to Co-Pilot and save a chunk of dosh.
Just a word of warning though to iPad users. You do need the iPad to have GPS which means the version with a data sim card slot.

Richard.

very useful info thank you

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[Gellyneck]

The only issue I have had with mine while updating, is it does not like to delete the old maps off the SD card while updating so runs out of space and does not install everything, I now manually delete the old maps off the SD card before updating and it now updates quickly installs everything with no issues.

If you use BaseCamp on a pc you also need to manually delete older versions of maps in two different locations, one where they're downloaded to and the other where they're installed to)!

 

[Allanm]

I updated my Garmin Nuvicam to the latest maps just before Christmas. Turned the satnav on after the update was complete and all I got was a white screen with a little car waiting to drive off. There were no roads or towns shown, although it did tell me roads coming up as I drove.
So, I got onto Garmin and had a “chat” to one of their techs. After following his instructions ( reinstall maps, untick then retick the installed maps nothing changed, so I emailed Garmin about the problem but heard nothing for days over Christmas.
Meanwhile, I searched online and found out the procedure to reset the unit back to factory default.
First time I did it, all the maps showed up, but all roads were white and urban areas didn’t display in the right colours, second reset brought everything back and I didn’t lose any Favourites or History.
Then, I got an email from Garmin telling me they needed me to send the unit back to them for replacement as it was out of warranty, and they would replace it with a new one....... for £269!

Great customer service, all they were interested in was getting money of me, even though their software update had messed my unit up and they must have known the procedure to reset it.

 

[Neckender]

I’ve still not got my MHF, Camper contacts or ACSI categories back on my newish Garmin 660.
I’ve bought a new laptop to update as my old one was really playing up, on the Garmin express site it says that my 660 is up to date but obviously it isn’t.
My laptop says that the 660 is 97% full but I can’t see how it is if it hasn’t got all its categories, I also contacted Garmin who have told me what to do but then my laptop says that there isn’t enough memory space to do this so now I’m truly stumped.

John.

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[Gellyneck]

I’ve still not got my MHF, Camper contacts or ACSI categories back on my newish Garmin 660.
I’ve bought a new laptop to update as my old one was really playing up, on the Garmin express site it says that my 660 is up to date but obviously it isn’t.
My laptop says that the 660 is 97% full but I can’t see how it is if it hasn’t got all its categories, I also contacted Garmin who have told me what to do but then my laptop says that there isn’t enough memory space to do this so now I’m truly stumped.

John.

Have got an sd card in your 660?
If not, I don't think the inbuilt memory has sufficient capacity to store latest versions of maps. Latest update is over 8Gb! This is on top of the installed software.
I always install map updates to a 16Gb sd card.

 

[Neckender]

@Gellyneck which sd card would you recommend.

john.

 

[Gellyneck]

@Gellyneck which sd card would you recommend.

john.

I would normally go for SanDisk. You should be able to get a 16Gb class 10 micro sd (including adapter which you won't need for sat nav but probably for laptop) for less than £10.
eg from Amazon https://www.*mazon.co.uk/SanDisk-microSDHC-Memory-Adapter-Performance/dp/B073K14CVB
problem posting link so replace the * with a!

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[Speve]

www.mymemory.com do some really good deals on memory cards

 

[Gellyneck]

www.mymemory.com do some really good deals on memory cards

They're out of stock and more expensive on the one I've noted above but, yip, they're one of the folk I use.

 

[Neckender]

@PhilandMena @Gellyneck thank you both for your help with my Garmin 660 I now have all my categories back after firing up my old laptop and followed Garmins instructions.

John.

Dear John,

Please try to reinstall your maps using the instructions below:

To do this on Windows and Mac OS X:

1. Connect a compatible Garmin device to the computer.
2. Open Garmin Express.
3. Select the Garmin device on the home page.
4. Click Map Options
5. Click Reinstall Map or Change Map1

o Click Reinstall Map to reinstall the same map region

o Click Change Map to choose a different map region

1. Agree to the Terms and Conditions
2. Click Continue

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