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The extender pole clips in on mine near the centre, I then stretch the pole to tension the awning. There is a tool on sale for doing this.
However, I think it is the direction you are facing in relation to the wind. Personally I fit my Wind Blocker which seems to lift the wind over the awning rather than going under it.
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While we were away this week we decided to put out our Dometic 4.5m awning with guys attached.
As DavidG58 said you need to tension your awning fabric. Look for a similar locking mechanism on the front awning box (the one which winds out) which you lock into place and then wind the fabric back in until the fabric tensions.Presumably you know to wind it back in half a turn or so to tension the canvas?
it might be as simple as that
if not take it as a prompt to put it away
an expensive solution might be to do as we have just done, invest in a full safari room, this on a Thule Omnistore at least comes with a front to back brace that clamps on to the edge of the canvas, we have decided to use those even if not putting the whole room up, keeps the whole awning more stable and definitely reduces the flapping
We were given a thin white pole with no obvious fittings on the awning of fit it into.
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