Jack the Rev
Free Member
Folks just to let you know that I received the following from Fiat recently re the reversing judder in my Fiat Bolero Motorcaravan.
Thank you for contacting Fiat Professional regarding a reverse vibration on your Motorhome.
We recently wrote to a number of customers advising of investigations into a reverse vibration on Fiat Ducato 2.3 Motorhomes.
I am pleased to advise that testing has now been completed in Italy. We shall soon be in receipt of the technical information required to move forward. Our Customer Relations team shall be in direct contact with you in June with further instructions.
Your Ducato Motorhome will be required to be taken to a Fiat dealership for modification. Once this has been completed, our dealership will test your vehicle with you present to ensure that you are happy with the work undertaken.
We appreciate your patience in this matter and we will be in contact again in due course.
Yours sincerely,
Emma Toms
Customer Care Director
Hope this will be of help.
Jack the Rev :thumb:
Thank you for contacting Fiat Professional regarding a reverse vibration on your Motorhome.
We recently wrote to a number of customers advising of investigations into a reverse vibration on Fiat Ducato 2.3 Motorhomes.
I am pleased to advise that testing has now been completed in Italy. We shall soon be in receipt of the technical information required to move forward. Our Customer Relations team shall be in direct contact with you in June with further instructions.
Your Ducato Motorhome will be required to be taken to a Fiat dealership for modification. Once this has been completed, our dealership will test your vehicle with you present to ensure that you are happy with the work undertaken.
We appreciate your patience in this matter and we will be in contact again in due course.
Yours sincerely,
Emma Toms
Customer Care Director
Hope this will be of help.
Jack the Rev :thumb: