Fiat Ducato recall (1 Viewer)

Dec 17, 2019
1,008
1,789
St Leonards, Dorset, UK
Funster No
67,444
MH
Carthago Malibu
Exp
Converted caravanner!
Received a notification that Fiat have had problems with Steering Knuckles.
Fiat reference is 6291.
Our van is a 2019 model.
Got it booked in for an inspection next week but they’ve said that if the part is nonconforming we will have to leave the van there.
They will then have to make a warranty claim to Fiat and wait for the parts from Italy.
Fingers crossed it passes as we‘ve got a few sites booked ready for when we’re released back into the wild!
 
Apr 9, 2018
8,458
43,271
Worcestershire
Funster No
53,271
MH
Bailey Adamo 75-4t
Exp
March 2018
There is a thread on here with the numbers involved If you have had a letter then it’s highly likely you will need the work done. Ours is 2019 but before the knuckles concerned.
Hope you are back on the road soon.
 

Tombola

LIFE MEMBER
Nov 21, 2020
4,679
15,246
Merseyside
Funster No
78,053
MH
Rapido 8094DF
Exp
Since 2004
Is this just panel vans or Base vehicles on autotrail too perhaps?

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Jul 5, 2016
487
856
Essex
Funster No
43,930
MH
Burstner IXEO I728G
Exp
Ex tugger
Recall Launch Date 05/03/2021
Recall No R/2021/034
Make FIAT
Model DUCATO
Recall Model Information DUCATO
Manufacturer Ref 6291
VIN start *********02K98619
VIN end *********L2L78127
Build start 01/04/2019
Build end 29/10/2020
Vehicle numbers 2633
 
May 7, 2016
7,188
11,612
West Sussex
Funster No
42,951
MH
Carthago Compactline
Exp
Since 2003
Received a notification that Fiat have had problems with Steering Knuckles.
Fiat reference is 6291.
Our van is a 2019 model.
Got it booked in for an inspection next week but they’ve said that if the part is nonconforming we will have to leave the van there.
They will then have to make a warranty claim to Fiat and wait for the parts from Italy.
Fingers crossed it passes as we‘ve got a few sites booked ready for when we’re released back into the wild!
We have ours booked in too and will miss out on some much anticipated bookings if it needs doing. When I booked he said that they had already inspected a few and had not yet found one that needs doing. Fingers crossed for us both.
 
Dec 31, 2010
2,586
5,710
Sunny South Shields
Funster No
14,797
MH
Frankia Platin i7900
Exp
Since 2010
On some of the German forums they are quoting 4 weeks for the part's 😭

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Oct 11, 2016
1,310
2,180
Bognor Regis
Funster No
45,542
MH
Bailey Adamo 69-4
Exp
6 years
I've never had a recall letter for our 2019 fiat based Dethleffs.
I've just checked their website and it tells me that ours has a recall. Seems like I need to phone someone.
 
Dec 31, 2010
2,586
5,710
Sunny South Shields
Funster No
14,797
MH
Frankia Platin i7900
Exp
Since 2010
Same as the sensor problem they ran out of them 3 weeks delivery but at least you could still use the van.

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Sapper520

Free Member
Jan 22, 2020
2,879
4,504
North Somerset
Funster No
68,245
MH
No longer own one
Exp
September 2020
Same as the sensor problem they ran out of them 3 weeks delivery but at least you could still use the van.

Must have them in stock now.....had mine done a couple of weeks ago. However, they did have two weeks notice before they could fit me in. 🤷‍♂️
 
Dec 31, 2010
2,586
5,710
Sunny South Shields
Funster No
14,797
MH
Frankia Platin i7900
Exp
Since 2010
Must have them in stock now.....had mine done a couple of weeks ago. However, they did have two weeks notice before they could fit me in. 🤷‍♂️

It was July last year when they first realised they had a problem picked new van up in Perth by the time I was home the engine light was on🤬
 
May 7, 2016
7,188
11,612
West Sussex
Funster No
42,951
MH
Carthago Compactline
Exp
Since 2003
The steering knuckle recall is a more recent one than the sensor one and the availability of the parts seems to be different. I am going to get confused if the two issues get muddled up.

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Dec 31, 2010
2,586
5,710
Sunny South Shields
Funster No
14,797
MH
Frankia Platin i7900
Exp
Since 2010
The steering knuckle recall was first made in November 2020 in Germany so they have had a run on the parts way before us.
 
May 7, 2016
7,188
11,612
West Sussex
Funster No
42,951
MH
Carthago Compactline
Exp
Since 2003
The steering knuckle recall was first made in November 2020 in Germany so they have had a run on the parts way before us.
In which case they can’t be too concerned about safety having waited months to let UK customers know. If so why the need to hold vehicles off road if repairs are needed.
 
Jun 22, 2012
3,718
40,475
Sherborne Dorset
Funster No
21,586
MH
Van Conversion
Exp
Since 2012
Ours is booked in for the check but there’s no mention in the letter and no mention was made on the phone of it not being safe to drive away in should the additional work be required. He just said they’d need to order the parts in and get us back.

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Dec 31, 2010
2,586
5,710
Sunny South Shields
Funster No
14,797
MH
Frankia Platin i7900
Exp
Since 2010
Our Fiat professional garage said they need to visually inspect and to take some measurements to see if they conform, if no cracks visible and they don't conform you can take it away while they order the parts, if any cracks visible then vehicle will stop with them until parts are replaced.

I won't be using my van if they need replacing.
 
Dec 31, 2010
2,586
5,710
Sunny South Shields
Funster No
14,797
MH
Frankia Platin i7900
Exp
Since 2010
I have checked mine myself and can't see any cracks but don't know what sizes they need to check.

WhatsApp Image 2021-03-01 at 11.01.50.jpeg

Cracked Knuckle

IMG_20210304_153117.jpg


My Knuckle no crack.
 
Dec 31, 2010
2,586
5,710
Sunny South Shields
Funster No
14,797
MH
Frankia Platin i7900
Exp
Since 2010
If you look at the date stamp on the stickers on the knuckle that's broke it's 24/06/2019 and mine is the 21/06/2019 so not much between them 🤞

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May 7, 2016
7,188
11,612
West Sussex
Funster No
42,951
MH
Carthago Compactline
Exp
Since 2003
I think I understand it better after the 3 previous posts. I will have a look for cracks for when I can get to our storage site next week.
 
Dec 31, 2010
2,586
5,710
Sunny South Shields
Funster No
14,797
MH
Frankia Platin i7900
Exp
Since 2010
I think I understand it better after the 3 previous posts. I will have a look for cracks for when I can get to our storage site next week.

Just turn your wheels lock to lock and stick your phone in and take a few pics easy to check visually, they only take 15mins to check at Fiat good luck👍
 
  • Informative
Reactions: f6c
Feb 16, 2020
482
1,463
Portugal
Funster No
68,790
MH
Dethleffs Globetrott
Exp
Newbie
I've never had a recall letter for our 2019 fiat based Dethleffs.
I've just checked their website and it tells me that ours has a recall. Seems like I need to phone someone.
Hi Saint, can you advise which site you checked. We too have a Dethleffs but as we are fulltimers, will not pick up any post for at least another 2 months

Thanks

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Oct 24, 2019
248
366
West Yorkshire
Funster No
66,106
MH
Caracompact 600 MEG
Exp
5 years
Recall Launch Date 05/03/2021
Recall No R/2021/034
Make FIAT
Model DUCATO
Recall Model Information DUCATO
Manufacturer Ref 6291
VIN start *********02K98619
VIN end *********L2L78127
Build start 01/04/2019
Build end 29/10/2020
Vehicle numbers 2633
Our Vin is .....02N4.... built in 2019, which made me think it would be included; but Fiat Professional have said it is not due a recall. The number of vehicles involved (2633) and the time span further suggests not all base vehicles need an inspection. However we are booked in for the sensor next week and I intend to ask them again once they have the vehicle.
 
Dec 31, 2010
2,586
5,710
Sunny South Shields
Funster No
14,797
MH
Frankia Platin i7900
Exp
Since 2010
Hi Saint, can you advise which site you checked. We too have a Dethleffs but as we are fulltimers, will not pick up any post for at least another 2 months

Thanks

Put your vin no. in here

 
  • Informative
Reactions: f6c
Feb 16, 2020
482
1,463
Portugal
Funster No
68,790
MH
Dethleffs Globetrott
Exp
Newbie
Put your vin no. in here

Thanks a million - looks like I need to call a dealer to inspect

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Feb 16, 2020
482
1,463
Portugal
Funster No
68,790
MH
Dethleffs Globetrott
Exp
Newbie
Put your vin no. in here

Booked in for an inspection on 8th. Advised we were full timers and they said that if replacement required they will do it same day for us as we wait (3-4 hour job) - happy days!
 
OP
OP
TheMachMan
Dec 17, 2019
1,008
1,789
St Leonards, Dorset, UK
Funster No
67,444
MH
Carthago Malibu
Exp
Converted caravanner!
Booked in for an inspection on 8th. Advised we were full timers and they said that if replacement required they will do it same day for us as we wait (3-4 hour job) - happy days!
Blimey that’s good, assume they have parts in stock then? Whereabouts are they based?

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