Musicboy
Free Member
TRY ...to simplify without getting too tech ...
Friend of mine . FIAT Ducato 2009... Rapido .
Wiper washer error on code plug in ..Basically means that ya turn ignition on & wiper & wash activate without using controls ..(steering stalk arms )
The fault was diagnosed with the relevant codes .. New unit / loose connection ..
So basically ya cannot drive the van as both will be in operation ...
OK ..
SO .. I checked out fuses using plans provided on service/ handbook for the motor washer & wiper, & removed the relevant fuses so the van could be driven .. ( in dry conditions).. WIPER FUNCTION FUSE LOCATED IN FUSE BOX RIGHTS SIDE BELOW STEERING CONSOLE & Washer motor LOCATED NEARSIDE ENGINE COMPARTMENT... I must mention that I removed this myself ... 2 x bolts securing the cover .A bit awkward but ok ... as I have similar engine / van I did it mine before hand ....So we'll versed in what to to & Identified the fuses relevant ..
Van booked into FIAT COVENTRY. .. Bearing in mind they were informed of the defect & Codes identifying the fault ..
Well ... we called them & guess what. . VAN was ready for collection ..
why didn't they call us ???,
SO HERES THE STING .... !!!!!! They have to order the part ...ok fair enough ... BUT..... !!!!!????,, £96.00 for diagnosis .... I pointed our the .....in writing .. the fault codes on the paperson we provided ...
ok ... I was making myself known as staying this is a RIPP OFF ... as charging for information that we have already provided from another professional ..
Anyways moving on ..I asked for an inspection of the van .
The fitter came out all very polite ... First thing ... oil grab marks on the bonnet lid .. & . nearside wing bottom wing ... Not good !!! ! Also oil boot marks on drivers enrty step & corner most of carpet ...
This fitter was babbling on about he had to remove the nearside headlight to access / remove the engine fuse box cover .. Yeh ... funny that as I did it on mine & my friends van. ... ON CLOSER inspection it doesn't look like the head lamp has been removed .. RIP OFF ..
Also he tried to sway me that the diagnostic hand held fault device they used was paramount .... I said NO .... just because yours has FIAT embossed on it its the same as others ..... He didn't responde to that as I was quite full on re it will be be same fault codes .. Another RIP OFF .
Anyways ... They cleaned off the oily grab marks ...
The part is on order ..I've advised to collect the part but not have these unprofessionals fit ... I await the outcome ...
it's all underwarranty but I do see what they are charging the RAC WARRANTY PEOPLE ... I will inform them if this totally RIPP off experience .For Your Information ..Please be aware ....
& please same these people if ya not satisfied .. They thrive on people not saying anything ....
.
.
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Friend of mine . FIAT Ducato 2009... Rapido .
Wiper washer error on code plug in ..Basically means that ya turn ignition on & wiper & wash activate without using controls ..(steering stalk arms )
The fault was diagnosed with the relevant codes .. New unit / loose connection ..
So basically ya cannot drive the van as both will be in operation ...
OK ..
SO .. I checked out fuses using plans provided on service/ handbook for the motor washer & wiper, & removed the relevant fuses so the van could be driven .. ( in dry conditions).. WIPER FUNCTION FUSE LOCATED IN FUSE BOX RIGHTS SIDE BELOW STEERING CONSOLE & Washer motor LOCATED NEARSIDE ENGINE COMPARTMENT... I must mention that I removed this myself ... 2 x bolts securing the cover .A bit awkward but ok ... as I have similar engine / van I did it mine before hand ....So we'll versed in what to to & Identified the fuses relevant ..
Van booked into FIAT COVENTRY. .. Bearing in mind they were informed of the defect & Codes identifying the fault ..
Well ... we called them & guess what. . VAN was ready for collection ..
why didn't they call us ???,
SO HERES THE STING .... !!!!!! They have to order the part ...ok fair enough ... BUT..... !!!!!????,, £96.00 for diagnosis .... I pointed our the .....in writing .. the fault codes on the paperson we provided ...
ok ... I was making myself known as staying this is a RIPP OFF ... as charging for information that we have already provided from another professional ..
Anyways moving on ..I asked for an inspection of the van .
The fitter came out all very polite ... First thing ... oil grab marks on the bonnet lid .. & . nearside wing bottom wing ... Not good !!! ! Also oil boot marks on drivers enrty step & corner most of carpet ...
This fitter was babbling on about he had to remove the nearside headlight to access / remove the engine fuse box cover .. Yeh ... funny that as I did it on mine & my friends van. ... ON CLOSER inspection it doesn't look like the head lamp has been removed .. RIP OFF ..
Also he tried to sway me that the diagnostic hand held fault device they used was paramount .... I said NO .... just because yours has FIAT embossed on it its the same as others ..... He didn't responde to that as I was quite full on re it will be be same fault codes .. Another RIP OFF .
Anyways ... They cleaned off the oily grab marks ...
The part is on order ..I've advised to collect the part but not have these unprofessionals fit ... I await the outcome ...
it's all underwarranty but I do see what they are charging the RAC WARRANTY PEOPLE ... I will inform them if this totally RIPP off experience .For Your Information ..Please be aware ....
& please same these people if ya not satisfied .. They thrive on people not saying anything ....
.
.
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