They apparently have stopped providing the basic fax software in Vista home premium that comes free with XP, its included in the higher levels of Vista but not in the home premium.
I downloaded an evaluation fax program and it appears there is something wrong with my fax/modem it won't recognize a dial tone,
I have replaced the telephone leads etc and updated the drivers but while in a self test it reports everything is OK with the modem, when i try to dial out it just reports no dial tone, any ideas would be welcome,
I have been on to HP tech and after a hour or more they can't seem to come up with any solutions other than to book it in for possible replacement, but that seems to be over the top as i will probably never want to use it again as a fax.
Have you tried checking if the default dial tone is set to pulse or tone? AFAIK it should be tone dialing, or the dialtone will not be recognised. Windows had a terminal program where you could send commands directly to the modem, not sure if Vista still has it.....the loss of fax capability due to incompatibilities of broadband routers with fax modems is one of the negatives of progress I guess.....I also miss the fax modem!! I think the program you are referring to may be Winfax Pro - I still have a copy somewhere I think - all really tech advanced offices had it in the mid-1990's!!!!