Hello all,
I'm afraid I'm not used to the new forum layout and was unaware of this thread spiraling away with lots of misinformation here: europa sim 'services terminated' - therefore please allow me to start this fresh one.
You can read our full press release on EuropaSIM posted on the 19th here:
Broken Link Removed
The only reason I didn't jump straight onto the forum to post was that EuropaSIM and to a lesser degree us are overwhelmed by customers asking if their SIM cards are still active. In addition, nearly a week after the event, armageddon hasn't happened. At this present time I have just 5 customers who's SIM cards are not functioning, a tiny fraction of all SIM cards sold by us.
If your EuropaSIM registers on a mobile network and displays a signal strength you are presently unaffected. Continue to use your SIM, but follow our advice given in the press release above.
Please be aware that EuropaSIM.com is not affiliated with us and if you are a customer of ours you should be using a different contact form - please use the link in our press release above.
Please let me know if you have any questions.
Adam
Motorhome WiFi
I'm afraid I'm not used to the new forum layout and was unaware of this thread spiraling away with lots of misinformation here: europa sim 'services terminated' - therefore please allow me to start this fresh one.
You can read our full press release on EuropaSIM posted on the 19th here:
Broken Link Removed
The only reason I didn't jump straight onto the forum to post was that EuropaSIM and to a lesser degree us are overwhelmed by customers asking if their SIM cards are still active. In addition, nearly a week after the event, armageddon hasn't happened. At this present time I have just 5 customers who's SIM cards are not functioning, a tiny fraction of all SIM cards sold by us.
If your EuropaSIM registers on a mobile network and displays a signal strength you are presently unaffected. Continue to use your SIM, but follow our advice given in the press release above.
Please be aware that EuropaSIM.com is not affiliated with us and if you are a customer of ours you should be using a different contact form - please use the link in our press release above.
Please let me know if you have any questions.
Adam
Motorhome WiFi