Elite Motorhomes Nr Banbury.

[johnpengers]

Anybody had dealings with this company please ?

Any reviews and advice appreciated.

If you have had a bad experience and don't want to put it on open forum then pm me.

They have a motorhome for sale that my Mrs is very taken with.

Regards

John P

 

[mariner]

I bought a Hymer from them about 5 years ago and had a problem a few days later. They put it right with no hassle, so I would say, that in my experience, they are OK.

 

[MattR]

We've been happy with our dealings with them - bought a PVC from them 2 yrs ago and their after-sales customer service has been very good. I would, however, suggest visiting Mon - Fri as their weekend staff weren't as knowledgeable about the finer points of the vehicles we looked at compared to the Mon - Fri staff (things may have changed since then - call before you head over if you want to check first).

 

[dulvil]

Had good service from them for the last 3 years. I bought my autotrail from another dealer close by and had bad after service. They took over warranty problems which other dealers would never do, So yes can I can recommend

 

[tjay]

bought from them in the past, no problems, very good workshop staff, easy to deal with :>)

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[MikeD]

Bought my Autotrail from them in 2012

They have been great since, sorting out all the warranty work without any hassle.

They even replaced the water pump (and remounted it so it did not make so much noise through the van) and fixed the satellite TV for nought when I was sure the faults were both out of warranty.

I would recommend them wholeheartedly.

 

[johnpengers]

Thanks very much guys .

Looks like a trip to Banbury !!

Regards

John P

 

[Diabalo]

Bought a Auto-trail Mohawk from them a couple of weeks ago, nice people to do business with. There is a small campsite close by if you need a stop over called Karolinki Burgess Farm, a bit further away is BO Peep which is a very nice site.

 

[pyro]

Had some good experiences post sales with Elite. They gave the M/H a post sales checkup and found a number of snags, which they jumped on with Chausson, and all sorted out quickly, no hassle and very courteously.

And they generously threw in a number of extras to compensate for the "hassle" (silver screen, shower duckboard - normally an expensive extra, brolly, etc).

All things considered, a very civilised experience dealing with them

 

[Ironside]

we are currently waiting for our motorhome to be sorted for pickup on the 20th from elite and have to say that so far we have been very impressed and seeing the good comments on this thread we are getting a warm fluffy feeling about them.

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[canopus]

What could they possibly have in stock that would outshine a Concorde?

 

[pyro]

My point was the rarity for any dealer to provide a post sales experience that matched the pre sales experience.

I suspect that I'd get the same support from them however much I spent. Nice people, nothing is too much trouble for them family owned

 

[johnpengers]

What could they possibly have in stock that would outshine a Concorde?

I like that Mr Canopus

In 2015 we were looking to downsize the RV and looking for an Autotrail

Chieftain.We ended up with a Chieftain and what a mistake.....Don't

get me wrong everything worked but just too small.In twelve months

we used her twice so we cut our losses and bought the Concorde.

Technically it's between the Rv and the Chieftain size wise and all

is calm again in our household !!

Regards

John P

 

[GAVLAD]

I've used them for parts for my Euramobil (I think they used to be a dealership for them but still do parts) and they've been very good.
The lady I dealt with (Julia) has apparently left but I'm sure her replacement will be as good.

 

[BobtheBass]

We bought our Carthago from them and they were very pleasant to deal with. The after sales has been excellent, having got a few parts mailed to me (under warranty) within a couple of days with no hassle at all. Perhaps not always the quickest with emails but to be fair they do get back to you, and I would certainly buy from them again.

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[John745]

Ive had some overhead repair work done by/through them, excellent work no complaints.
As they used to say "you can't see the join".

 

[canopus]

So are you getting rid of your Concorde?

 

[funflair]

So are you getting rid of your Concorde?

I dont think you are going to get that off him Ken, old thread coming back to life me thinks.

Martin

 

[canopus]

Realise now I have checked the dates Martin. Just couldn't imagine what his wife saw currently in stock at that particular dealers which was remotely in the same league as the pic in his avatar


Should have gone to Specsavers

 

[PeteH]

Must be the "Christmas Spirit" this is the second old thread to be "bumped" to-day!

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[pyro]

Not really. I bumped it yesterday because it was relevant to Elite Motorhomes (used search), and the quality of after sales service

No sense in starting a new thread on the same subject