Electric step problem (1 Viewer)

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Dec 30, 2019
377
290
Manchester, UK
Funster No
67,710
MH
Burstner t700
Exp
Early 2019
Before I start diving in can Any One help, step on hab door comes out about halfway then what sounds like it's slipping on cogs, dont want to force it, will have to wait till parked up for a couple of days

Cheers
 

TheBig1

LIFE MEMBER
Nov 27, 2011
17,794
44,217
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19,048
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many many years! since I was a kid
Sounds like it has started to seize up and strained the plastic drive cog. You may get another year's use from it by cleaning and lubricating, but will ultimately need to replace the drive cog
 
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Two on Tour

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Sep 16, 2016
10,591
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Near the junction of the A14 and A1, Cambs
Funster No
45,145
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Elddis Autoquest 175
Exp
Since 2010
If it's a Thule electric step and it has stripped the teeth on the gears then the easy option is to replace the motor/gearbox with new.

This is what Thule use but 5 times cheaper than the Thule supplied option and is the same part number as they use.

 
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OP
OP
TONCAZ
Dec 30, 2019
377
290
Manchester, UK
Funster No
67,710
MH
Burstner t700
Exp
Early 2019
If it's a Thule electric step and it has stripped the teeth on the gears then the easy option is to replace the motor/gearbox with new.

This is what Thule use but 5 times cheaper than the Thule supplied option and is the same part number as they use.

Thanks, won't know till I dive in and have a look
 
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Oct 10, 2023
27
34
Valencia, Spain
Funster No
99,304
MH
Rapido 9648DF
Exp
Since 2007
How did this end up Toncaz? Did you buy and replace it? Ours needs a gentle kick with the foot to move the step in and out, so I'm guessing we have the same problem...

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scotjimland

LIFE MEMBER
Jul 25, 2007
2,656
11,771
Funster No
15
MH
None
Ours needs a gentle kick with the foot to move the step in and out, so I'm guessing we have the same problem...
depends.. maybe not

if it's an in/out sliding step.. may just need cleaned , mine was doing the same, needed a push to get it in..

How to clean>>
remove the front cover plate.. four screws, then slide the step out.. then remove the bottom cover ..

clean the arms , linkages and sliding bushes by brushing with any oil removing cleaner, I use white spirit. then washed off any remains road grit with a hose ..

spry all moving parts with silicone or a PTFE spray.. then excise the step , in and out.. it should now be moving freely.. give it another spray,

clean the covers and replace... job done..

takes all of 15 mins to do ..
 
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TheBig1

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Nov 27, 2011
17,794
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19,048
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A class
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many many years! since I was a kid
I fixed one of these last week for a friend after she moved the van with step out and hit a wall. All the arms were bent, but a concrete block as a temporary anvil and a lump hammer got them nearly straight. Really not too much to go wrong on the mechanism. The weak points are the plastic gears on the motor and the microswitch at the back to limit travel
 
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Oct 10, 2023
27
34
Valencia, Spain
Funster No
99,304
MH
Rapido 9648DF
Exp
Since 2007
This is what Thule use but 5 times cheaper than the Thule supplied option and is the same part number as they use.

Thanks very much !! I'd have never tackled a job like this without this forum. Pulled the motor out, took it apart - broken teeth in the casing. Just ordered one online for 42 euros. We have the 2012 Thule 12v Step (not sliding version) and part reference was perfect.
20231019_153725.jpg
 
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TheBig1

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Nov 27, 2011
17,794
44,217
Dorset
Funster No
19,048
MH
A class
Exp
many many years! since I was a kid
I really don't understand having nylon gears in a step that is going to be put under load
 
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