E 21 H Truma fault reading (1 Viewer)

Jan 3, 2017
215
122
Huntly
Funster No
46,720
MH
Frankia i640 SD
Exp
Since 2004
Getting this fault reading E 21 H on our Truma and it says the fault involves contacting Truma to resolve. Has anyone had this problem and if so how was it resolved.
 

Bobby22

Free Member
Dec 15, 2013
1,537
6,408
Scotland
Funster No
29,386
MH
Rapido 680ff
Exp
since 2013
Getting this fault reading E 21 H on our Truma and it says the fault involves contacting Truma to resolve. Has anyone had this problem and if so how was it resolved.

Some times it will clear by itself, sometimes if you switch the 12v off while it is on it will give you an error code.

Try switching everything off and start again....

Edit. #21 suggest a temprature sensor/ cable/ fault.......have a look around the sensor.
 
Last edited:
OP
OP
Cairngorm
Jan 3, 2017
215
122
Huntly
Funster No
46,720
MH
Frankia i640 SD
Exp
Since 2004
Tried switching everything off and it made no difference at all. Where is the sensor, is that the black bit above the Truma control.

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Bobby22

Free Member
Dec 15, 2013
1,537
6,408
Scotland
Funster No
29,386
MH
Rapido 680ff
Exp
since 2013
image.jpeg
Mine is above the hab door about 10 inches from the control unit,
 
Sep 16, 2013
2,217
7,874
Horncastle, UK
Funster No
28,132
MH
Van Conversion
Exp
Since 2006
By any chance, when first switched on, does it try to start, then stop after 20 odd seconds and display this code?
 
OP
OP
Cairngorm
Jan 3, 2017
215
122
Huntly
Funster No
46,720
MH
Frankia i640 SD
Exp
Since 2004
No attempt to start at all. Heating doesn’t fire up and the fan does not start at all.

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OP
OP
Cairngorm
Jan 3, 2017
215
122
Huntly
Funster No
46,720
MH
Frankia i640 SD
Exp
Since 2004
Yes everything was switched off but still no joy. Dealer to fix, looms I fear. One guy said March would be there next appointment.
 
Sep 16, 2013
2,217
7,874
Horncastle, UK
Funster No
28,132
MH
Van Conversion
Exp
Since 2006
Shame. Just wondered as I had this issue.

On mine I switched the boiler off, then pulled the fuse for the control panel to kill it completely.
I then left it 5 minutes, replaced the fuse to switch the control panel back on, left it another minute and switched the boiler back on.

It then tried to start for about 30 seconds and then the same code came up (could hear boiler and fans during this time).

I repeated the above and it started working again.

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Portland

Free Member
Oct 31, 2013
923
1,424
Conwy
Funster No
28,820
MH
C class
Exp
20 years
I did this with mine working on the same basis as my pc take out the supply entirely press buttons for about 30 seconds to discharge system completely and restart
Shame. Just wondered as I had this issue.

On mine I switched the boiler off, then pulled the fuse for the control panel to kill it completely.
I then left it 5 minutes, replaced the fuse to switch the control panel back on, left it another minute and switched the boiler back on.

It then tried to start for about 30 seconds and then the same code came up (could hear boiler and fans during this time).

I repeated the above and it started working again.
 

Dare_Devil_Dennis

Free Member
Apr 22, 2017
296
199
Derby
Funster No
48,269
MH
Coachbuilt
Exp
Newbie
E21H is listed in the manual as "Room temperature sensor or cable faulty"

The sensor is a thermistor whose resistance depends upon the temperature.

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Lenny HB

LIFE MEMBER
Oct 18, 2007
52,698
147,634
On the coast in West Sussex
Funster No
658
MH
Hymer B678 DL
Exp
Since 2008 & many years tugging
On our last van we used to get random errors including that one, particularly when using the timer, ours was 2014, a software upgrade cured it.
 

Dare_Devil_Dennis

Free Member
Apr 22, 2017
296
199
Derby
Funster No
48,269
MH
Coachbuilt
Exp
Newbie
They are about £35 each! often special order.
Test it first with a multimeter on ohms range. Should get a reading in the 1K ohms or less

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OP
OP
Cairngorm
Jan 3, 2017
215
122
Huntly
Funster No
46,720
MH
Frankia i640 SD
Exp
Since 2004
Shame. Just wondered as I had this issue.

On mine I switched the boiler off, then pulled the fuse for the control panel to kill it completely.
I then left it 5 minutes, replaced the fuse to switch the control panel back on, left it another minute and switched the boiler back on.

It then tried to start for about 30 seconds and then the same code came up (could hear boiler and fans during this time).

I repeated the above and it started working again.
Not sure how you switched the boiler off. Was that a fuse as I just pulled the fuse out for the control panel to get it zeroed but the fault reading was instantaneous, with no fan or boiler noice,when the power came back on.
 
OP
OP
Cairngorm
Jan 3, 2017
215
122
Huntly
Funster No
46,720
MH
Frankia i640 SD
Exp
Since 2004
could be worth trying a DIY repair and changing the sensor?
or
You were quite correct in your assessment of the situation. I didn’t read your post till the next day. I remember hitting a pothole on the road and that caused the sensor to become disconnected and the boiler to stop working. Took it to the local Truma dealer in Inverness to get it fixed.
Unfortunately on leaving the mh by the side door I managed to break a pin on the locking mechanism, which means I can get out the door , but once it’s closed, cannot open it from the outside.
It’s not always fun and games being trailer trash.

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Feb 13, 2013
984
1,057
Edinburgh
Funster No
24,680
MH
Rapido 881F
Exp
Since 2015
Your door problem seems to be a recurring Rapido issue! Happeneded to us as well with the exact same problem as you. There is also another Rapido hab door lock thread on MHF as well. If you figure out how to replace the key barrel let me know please! - I think you may need a special key as far as I can tell.
 

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