DVLA Turnaround for Uprating?

[ShaKen]

I got my vehicle uprated to 4000kg by SV-Tech but because of the pandemic I didn’t not forward the paperwork to DVLA to change the V5 as I understood they were not accepting paperwork.

Does anyone know if that has changed yet; and ideas on how long it takes to process at this time?

 

[Coolcats]

In the news it said that 500 staff are off due to COVID so you may have a delay

 

[Tanya_and_Mick]

unsure of how DVLA departments work but recent registration changes for us were actioned in under a week....

 

[Pausim]

I just got my C1 license renewed and back in less than a month, including Christmas. Now thinking of uprating the weight but with 500 DVLA staff off sick perhaps it can wait.

 

[Lenny HB]

When I did the last van in normal times it took over 4 months for them to get it right. They nearly always cock it up the first time and don't change the MAM.

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[Sapper520]

Took 5 weeks and 3 days for my Uprating and replacement V5C to come through. That was using SV-Tech paperwork and before Christmas.

 

[Lenny HB]

Took 5 weeks and 3 days for my Uprating and replacement V5C to come through. That was using SV-Tech paperwork and before Christmas.

Did they get the MAM right on line F1?

 

[Sasbo]

Not sure if it helps, but change of address on V5 and on private plate retention document arrived last week just over 2 weeks from posting original documents to DVLA.

 

[Emmit]

I may be talking out of my but my take on it is that if it a request to change owner, buy a vehicle etc. then the turnaround is fairly quick.

However, ???

If the request requires scrutiny, ie Change of MAM etc (whether that be up or down) then there seems to be a delay, sometimes measured in months.

It doesn't help when, should DVLA perceive a problem, and I'm not saying that all the applications have been correctly filled in, DVLA send the application back and, regardless of the delays in the system, they make no note of the application being received and consequently state that the paperwork must be lost and one would have to apply for another V5c.

There should be some form of system put in place where the application could be recorded as being received and awaiting process.

Currently we are waiting (8th Jan. and counting) for DVLA to tell me that our originally MAMed? van of 4000Kgs can be lawfully used on a road with a MAM of er? 4000Kgs. The previous owner having reduced the MAM to 3500Kgs.

It also sticks in this Tykes craw that I have to continue paying VED of £270 until such time as they extract digit. Not really helpful when the 'van cannot be SORNED and cannot really be used.

Rant over, A darkened room awaits.

PS Can anyone on here think of a reason why the vehicle in question has to have a current VED when applying for either Up/downrating or transfer of a personised number plate.

 

[Pausim]

There should be some form of system put in place where the application could be recorded as being received and awaiting process.

I used one of the Royal Mail guaranteed delivery options, with tracking, just before Christmas. The tracking gave me date time and name of person who signed for it.

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[Lenny HB]

I used one of the Royal Mail guaranteed delivery options, with tracking, just before Christmas. The tracking gave me date time and name of person who signed for it.

The only problem is the Royal mail sign for the sack not even individual items, at the local sorting office before delivering to DVLA, no one at DVLA signs for it.

 

[Geo]

I may be talking out of my but my take on it is that if it a request to change owner, buy a vehicle etc. then the turnaround is fairly quick.

However, ???

If the request requires scrutiny, ie Change of MAM etc (whether that be up or down) then there seems to be a delay, sometimes measured in months.

It doesn't help when, should DVLA perceive a problem, and I'm not saying that all the applications have been correctly filled in, DVLA send the application back and, regardless of the delays in the system, they make no note of the application being received and consequently state that the paperwork must be lost and one would have to apply for another V5c.

There should be some form of system put in place where the application could be recorded as being received and awaiting process.

Currently we are waiting (8th Jan. and counting) for DVLA to tell me that our originally MAMed? van of 4000Kgs can be lawfully used on a road with a MAM of er? 4000Kgs. The previous owner having reduced the MAM to 3500Kgs.

It also sticks in this Tykes craw that I have to continue paying VED of £270 until such time as they extract digit. Not really helpful when the 'van cannot be SORNED and cannot really be used.

Rant over, A darkened room awaits.

PS Can anyone on here think of a reason why the vehicle in question has to have a current VED when applying for either Up/downrating or transfer of a personised number plate.

Are you sure Sorn is not an option it usually is in most circumstances.
ie vehicle must be taxed or subject of a sorn

 

[Spriddler]

unsure of how DVLA departments work but recent registration changes for us were actioned in under a week....

I understand that any changes requiring document handling and scrutiny are delayed but stuff that can be dealt with online is pretty quick since staff can do that when working from home.

 

[Pausim]

The only problem is the Royal mail sign for the sack not even individual items, at the local sorting office before delivering to DVLA, no one at DVLA signs for it.

Well at least they can’t say they had not received it. C1 was approved in less than 1 month, so no complaints.

 

[Sapper520]

Did they get the MAM right on line F1?

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[Lenny HB]

View attachment 459804

MAM is 5800 but the Revenue weight is 3500 & tax class is PLG so needs to go back.
Also I wouldn't have thought it possible to go from 3500 to 5800kg.

 

[Sapper520]

MAM is 5800 but the Revenue weight is 3500 & tax class is PLG so needs to go back.
Also I wouldn't have thought it possible to go from 3500 to 5800kg.

No. I went from 3300kg to 3500kg.

5800kgs was on original V5C as well.

 

[Lenny HB]

No. I went from 3300kg to 3500kg.

5800kgs was on original V5C as well.

Confusing but it's still wrong the MAM should be 3500.

 

[Pausim]

Perhaps the 5800 is the maximum train weight put in where it doesn’t belong. It is clearly wrong but does it matter as long as it isn’t less than the Revenue weight?

 

[Lenny HB]

Well this is going to speed things up.

Staff are scared to work at the UK vehicle licensing agency's contact centre in Swansea where 500 workers have contracted coronavirus since the pandemic began, a union says.

Covid: DVLA staff in Swansea 'scared to enter the workplace'

Ministers are urged to intervene amid rising Covid infection numbers at the Swansea office.

www.bbc.co.uk

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[Pausim]

Well this is going to speed things up.

Staff are scared to work at the UK vehicle licensing agency's contact centre in Swansea where 500 workers have contracted coronavirus since the pandemic began, a union says.

Covid: DVLA staff in Swansea 'scared to enter the workplace'

Ministers are urged to intervene amid rising Covid infection numbers at the Swansea office.

www.bbc.co.uk

If I catch it from my new license I shall be upset too.

 

[cbrookson]

Got my V5 back yesterday by post (with SVTech data). Was submitted on 26th November by post.
Only a small increase of about 259 to 5259, but every little helps !!!
Cheers

 

[Sapper520]

Confusing but it's still wrong the MAM should be 3500.

All my paperwork and labels (including SV Tech’s) match. Hard to read the original but all details are there.

 

[The Coops]

I am STILL waiting 9 months down the line sent the paperwork three times last time by recorded delivery at the beginning of December! I have given up I have the new weight plates on the van and the paperwork but no response from the DVLA other than short staffed! I guess mines goes to the bottom of the pile and gets left there every Friday night and is still at the bottom come Monday Morning ! I check each day to see if has changed status!

 

[Emmit]

Are you sure Sorn is not an option it usually is in most circumstances.
ie vehicle must be taxed or subject of a sorn

No. I'm not sure but I have read it somewhere but I'll be damned if I can find it.
One things for sure. In these strange times I'm not going to SORN it and then find out in another month and a half (using cbrookson's example) to find out I was right.
If I become another AC/DC example, I'll take the 3500Kgs plate off and take my chances with the original plate inside the engine bay.

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[Emmit]

unsure of how DVLA departments work but recent registration changes for us were actioned in under a week....

"unsure of how DVLA departments work"

 

[Coolcats]

The only problem is the Royal mail sign for the sack not even individual items, at the local sorting office before delivering to DVLA, no one at DVLA signs for it.

An issue is that the Royal Mail (and other delivery companies) are also having their staff affected by covid so it is no wonder that delays are happening our post has had delays.

 

[Sapper520]

Post suspended to some BFPO numbers at the moment.

 

[Emmit]

Morning All (Very Early Morning)

Having woken up with a start at 2.00am I am currently trying to lull myself to sleep by watching the BBC Parliament programme. (Don't laugh at the back!!!)

The CEO of DVLA a Ms Julia Lennard has been given a right going over relating to numbers at work and was having difficulty in trying to get across to the Committee of how many staff she had either on site or off at home. (Apparently they have 6400+ staff but more than 2000 of them are part time.

Eventually after that was clarified, an MP asked (demanded ) to know what the percentages were as to turnaround times of the work sent to them.

She said that with regard to the work that was 'Online', they, (DVLA) were dealing with them at a very good rate but for the 'Paper' transactions ie. etc, there was currently a 6-8 week turnaround for that work.

I appreciate that some Funsters have had waits of a longer period but I thought it would be helpful to know what the current situation was.

 

[Coolcats]

Morning All (Very Early Morning)

Having woken up with a start at 2.00am I am currently trying to lull myself to sleep by watching the BBC Parliament programme. (Don't laugh at the back!!!)

The CEO of DVLA a Ms Julia Lennard has been given a right going over relating to numbers at work and was having difficulty in trying to get across to the Committee of how many staff she had either on site or off at home. (Apparently they have 6400+ staff but more than 2000 of them are part time.

Eventually after that was clarified, an MP asked (demanded ) to know what the percentages were as to turnaround times of the work sent to them.

She said that with regard to the work that was 'Online', they, (DVLA) were dealing with them at a very good rate but for the 'Paper' transactions ie. etc, there was currently a 6-8 week turnaround for that work.

I appreciate that some Funsters have had waits of a longer period but I thought it would be helpful to know what the current situation was.

Thanks for sharing did she say why timescales have increased? For example how many people have been or are off with Covid?

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