Does anyone know the manufacturer of the Morelo Palace door & touch screen lock?

[Hymer Life]

I found out yesterday whilst chatting with Michael that our Palace door should have remote controls with it. We were never given any so I just wanted to check if they are an optional extra or a standard item with the touch control door lock.

I would email Morelo but they're all on holiday now until September 3rd so I'm convinced I'll get a faster answer here.

 

[sallylillian]

Hi Peter,

Here is the package!

Michael

 

[Hymer Life]

Many thanks, Michael, you're a better source of info than the manufacturer!

It isn't clear in these docs that the remote opening of the door is a standard feature though. I have emailed Gluck to find out.

 

[TheAleMan]

Peter. I found this under standard equip for palace & palace liner... "Top Class" entrance door with window, extra large, electric with code lock and remote control, flyscreen and mechanical emergency unlocking"

 

[sallylillian]

Many thanks, Michael, you're a better source of info than the manufacturer!

It isn't clear in these docs that the remote opening of the door is a standard feature though. I have emailed Gluck to find out.

Peter, if you look on page 4 of the Rhine document you will find the confirmation you seek.

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[Hymer Life]

Thanks, I did that and see that this is a 2018 document and v2. I'll dig out my manual I received with the Palace to see if there's a v1 leaflet in there and suspect that it won't mention the remote function. Watch this space....

 

[sallylillian]

Thanks, I did that and see that this is a 2018 document and v2. I'll dig out my manual I received with the Palace to see if there's a v1 leaflet in there and suspect that it won't mention the remote function. Watch this space....

You should have one as it contains the master codes for your door lock in the event of a failure needing resetting as well as serial numbers for manufacturer reference. Also needed to set up your own code. Watching......

 

[Hymer Life]

I found out this is only available on the 2019/20 models so no remote opening for us. I suppose it's good as I'd probably loose it anyway

 

[CazPaul]

Peter. I found this under standard equip for palace & palace liner... "Top Class" entrance door with window, extra large, electric with code lock and remote control, flyscreen and mechanical emergency unlocking"

I like the mechanical unlocking bit, someone I spoke to yesterday has to have a complete new Concorde door because the keypad entry is faulty, it's bloody crazy
Bring back a lock and a key please.

 

[Hymer Life]

Hi Paul, sounds like a rip-off if you ask me. Mine was faulty from new and I convinced Morelo to send me a new circuit board which I replaced myself (having stripped the whole door down on the drive at home).

It didn't actaully need a new circuit board at all (Morelo were happy to send over a whole new door and frame assembly but I wasn't happy with all the mastic work that would have been required. What it really needed was the guy in the factory making the multi-pin connector powering the board to have pushed the live wire in fully (the fault was intermittant)! I did that when I found the wire not fully pushed in and the door has worked fine ever since.

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[TheAleMan]

I like the mechanical unlocking bit, someone I spoke to yesterday has to have a complete new Concorde door because the keypad entry is faulty, it's bloody crazy
Bring back a lock and a key please.

Well now you've put it like that Paul, I fully agree. To much tech that can go wrong on vans now days.