Dialing 101 (1 Viewer)

Jaws

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Did you know it costs YOU 15p to call 101 ?
I witnessed a crime last night as we got home from Lincoln.I was put on hold for 48 minutes.
By that time the crime had been completed and the perpetrator had long left the scene
I never did get through.

It say on the govt web site the police do not get the 15p or any part of it..
So who is getting it ?
And can I claim back my 15p as the service failed to deliver any sort of service what so ever..
 

GJH

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Broken Link Removed - "The 15p cost of the call goes to the telephony providers to cover the cost of carrying the calls. The police and government receive no money from calls to 101."

As I understand it, though, if there is a crime in progress you should still use 999.
 
May 8, 2016
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PITA but from their website:

When should I use 101?

You should call 101 to report crime and other concerns that do not require an emergency response. For example, if:
  • Your car has been stolen
  • Your property has been damaged
  • You suspect drug use or dealing in your neighbourhood
Or to:
  • Give the police information about crime in your area
  • Speak to the police about a general enquiry
You should always call 999 when it is an emergency, such as when a crime is in progress, someone suspected of a crime is nearby, when there is danger to life or when violence is being used or threatened.

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Jaws

Jaws

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It was not an emergency..And the 999 operator said as it was a low priority call I should use 101

Hence forth, as far as I am concerned, folk can do as they please..
I am not going to bother being socially responsible ...
 

GJH

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It was not an emergency..And the 999 operator said as it was a low priority call I should use 101

Hence forth, as far as I am concerned, folk can do as they please..
I am not going to bother being socially responsible ...
I thought a crime in progress was always an emergency. In similar circumstances I think I should have asked for the 999 operator's name to include in an e-mail to the Chief Constable/PCC. Indeed, as all such calls are logged it might be worth dropping them an e-mail with the time of the call anyway.
 

pappajohn

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A few years ago a local pensioner tried to report a burglary in progress without success.
She then dialled 999 and said she thinks she saw a gun.....instant response, half the local force turned up and surrounded the property until the armed police arrived from harrogate.

She didnt say they WERE armed...only that she thought she saw a gun.
 
May 8, 2016
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I agree. There is no statutory response requirement on the part of the police

When a crime is in progress, the gov website says to use 999. Worth complaining.

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Jaws

Jaws

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I complained on the police web site.. had a reply within an hour

From that I feel I can reasonably believe a fairly large team is employed to reply to mails..
More in fact than are employed to reply to the 101 system
 

movan

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I phoned up once .. same thing .. nobody came so I followed the guy ... when he went down an alley at the back of a carpet shop I grew scared and went home. That evening the carpet shop broken into and money stolen plus tools.

I gave up a while ago reporting crime.
 

TheBig1

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from what I have seen and experienced, putting out a tweet on twitter would be more effective

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Billggski

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Aug 6, 2013
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A mini landed upside down on my greenhouse last year with the girl still trapped inside. I dialled 999 and was put on hold, being number 27 in the queue!
It took seven minutes to get through to an operator, who was in Scotland, 350 miles away. By the time she had contacted the emergency services and they had arrived we had got the girl out, treated her cuts and made the road safe. What's going on?
 
Jun 30, 2010
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Thought I saw something similar to @pappajohn s post

Fella saw a burglary in progress, operator said there were no units available to attend.
Fella said one of them has a gun
Street flooded with Armed Offenders Squad in seconds, Burglers arrested NO GUN?
Irate coppers said to fella "You lied!"
Fella said "Yes I did, but so did you dispatcher, when she said there were no units available!"
 

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