DART CHARGE BEWARE!! (1 Viewer)

Nov 25, 2013
1,109
1,738
kent
Funster No
29,170
MH
Swift Kontiki 669
Exp
Since April 2013
I have a Dart Charge Account with six registered vehicles, I have just checked the crossing history only to find that there were 61 charged crossings where no registration was shown and one for a vehicle not on my account. At £1.67 per crossing this totals £101.87. Nearly all of our crossings are at HGV Rate and our cars rarely cross. I would point out that they did manage to charge my MH correctly.
I am waiting for the refund and explanation.

It is a fact that there are problems with their monitoring equipment so if anyone else has a charge account suggest you keep an eye on your history.
 
Jun 17, 2012
2,919
9,817
North Essex
Funster No
21,517
MH
Autotrail Delaware
Exp
>12 but <13
If you sell your vehicle be sure to delete from your account. My son recently bought a car, had cause to use crossing so attempted to add car to his account, a message came up stating the car was already registered. So hopefully previous owner has at least 2x £1.67 on his account else he will need to pay the shortfall within time limit, but how will he know unless my son contacts him?
Son will need to contact him to ask him to remove car so son can put it on his own account, and refund him £3.34!

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Aug 18, 2011
12,091
17,893
derbys
Funster No
17,808
MH
AUTOSLEEPER SYMBOL
Exp
since 2007.Tugger before since 1970
No tolls on the way to Newhaven and Portsmouth....BUSBY.:):)
 
Jan 14, 2015
138
159
Lincolnshire
Funster No
34,757
MH
Burstner Ixeo 726G
Exp
since 2014
I used the crossing at the beginning of October, I genuinely forgot to pay, only remembered 3 days later. to date I`ve heard nothing, I realise I may have to pay a fine, I made a mistake, thems is the rules, but how long do they have to charge you?
 

BwB

LIFE MEMBER
Apr 3, 2011
917
1,171
Suffolk UK
Funster No
15,893
MH
Resting b'twix vans
Exp
Since 1990
They wrote to me months after I forgot. Thought I might have got away with it but they got me in the end. Luckily they drop the late fine on the first offence. Soon had me setting up an account :)
 
Aug 18, 2014
23,539
131,310
Lorca,Murcia,Spain
Funster No
32,898
MH
Transit PVC
Exp
16 years since restarting
My nephews business partner uses it a huge amount yet gets fined at least twice a month ? & he has an account ? I assume he must forget to top it up.:unsure:

I have an account & so far, fingers crossed, they've managed not to muck it up(y)

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Candapack

Free Member
Oct 16, 2014
711
2,639
Fife, Scotland
Funster No
33,848
MH
Coachbuilt
Exp
Since 2013
I used the crossing at the beginning of October, I genuinely forgot to pay, only remembered 3 days later. to date I`ve heard nothing, I realise I may have to pay a fine, I made a mistake, thems is the rules, but how long do they have to charge you?
I did exactly the same thing. Phoned them, and they just took the normal charge.
I was pleasantly surprised.:)
 

Jaws

LIFE MEMBER
Sep 26, 2008
23,821
71,977
Thetford Norfolk
Funster No
4,189
MH
C class, Chieftain
Exp
since 2006 ( I think ! )
My account tops up automatically but I have not had any lolly taken out of my account and going to them..

We usually either go on the bike if visiting, or try and travel after 10pm if we are in the van
 

wingman

Free Member
Feb 10, 2013
1,217
3,333
Romford, Essex
Funster No
24,645
MH
Coachbuilt Lo-Profile
Exp
Since 2012
Thanks for the heads-up. Just checked mine, all ok.

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Jaws

LIFE MEMBER
Sep 26, 2008
23,821
71,977
Thetford Norfolk
Funster No
4,189
MH
C class, Chieftain
Exp
since 2006 ( I think ! )
One thing I would like to say.. In my dealings ( so far :) ) with the 'Dart' people, they have been absolutely brilliant ..
Very nice to talk to and get things sorted out very quickly too
 
Mar 26, 2009
8,130
11,168
Yr Wyddgrug
Funster No
6,057
MH
Hymer B678DL
Exp
Since 2009
Just checked mine. It has a £6.66 credit balance. Is there any significance in the amount wonders I?:rolleyes:

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D

Deleted member 29692

Deleted User
Thanks for the heads up. I've just checked my account and it's fine.
 

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