damp in a brand new mh anyone? (1 Viewer)

[threeply]

we have just purchased a new mh, we noticed a few days later a shadowing on the wall. Not being quite sure what is was we had it tested. It turned out that it was damp top to bottom. We have been in touch with the dealer but as yet they have not told us what is going to happen. Just looking for a bit of advice if anyone has been in similar situation. HELP.

 

[mikebeaches]

Sounds shocking. If it's serious and you're not happy, consider rejecting the van. Big decision I know, but worth serious consideration.

If it were me I would be VERY unhappy.

Hope you can get the matter sorted, one way or another, without too much pain.

 

[MikeD]

So sad to read this but not really surprised. Modern standards dont appear to equal old ones.

I hope u get it sorted to your satisfaction

Ps: what make/model do u have?

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[DBK]

Some "new" vans have stood around for literally years before being sold. If it is damp I second the suggestion of rejecting the vehicle.

 

[threeply]

thanks for your input, that's my thoughts as well to reject it.

 

[joka250]

I would be surprised if it's sat around for years but it might still be for some time. Look for date evidence e. g. date stamps on plastic components. Inside surface of door pockets and glove box lids. Inside ashtrays. It can be used against the supplying dealer if very old.

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[Lenny HB]

I would defiantly reject it, if you allow them to repair it it will almost certainly come back to bite you later.
I assume it is a British built van.

 

[PJGWiltshire]

Don't worry about doing research re age. Look at consumer rights act 2015 and the 30 day right to reject rule. Dump it back on the supplier. Send all correspondence by email to lodge complaint. Any phone calls or meetings about the issue follow with e mail as to what was said and agreed. If it has damp you do not want the vehicle. Do not be fobbed off about all vans have damp. You must do all this in the 30 day period to be in control to reject vehicle

 

[PJGWiltshire]

we have just purchased a new mh, we noticed a few days later a shadowing on the wall. Not being quite sure what is was we had it tested. It turned out that it was damp top to bottom. We have been in touch with the dealer but as yet they have not told us what is going to happen. Just looking for a bit of advice if anyone has been in similar situation. HELP.

Further to my post. Who tested the vehicle for damp. Was it the supplier? If not get written evidence from the tester and qualifications Your supplier will want to examin the vehicle and they probably will say no damp. So your evidence will then be needed to challenge the rejection.

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[jdk62]

I would defiantly reject it, if you allow them to repair it it will almost certainly come back to bite you later.
I assume it is a British built van.

Of course Continetnal vans never have any build faults or dampness.....

 

[hilldweller]

thanks for your input, that's my thoughts as well to reject it.

And don't take no for an answer, take no prisoners. If they fix it it will always be in your mind waiting for it to return.

 

[The Wino]

It could be any make the advice is the same reject it if less than 30 days

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[Lenny HB]

Of course Continetnal vans never have any build faults or dampness.....

Very few in comparison when you take into account the numbers built compared to the few vans built in the UK.

 

[John Stanton]

Very few in comparison when you take into account the numbers built compared to the few vans built in the UK.

Here we go again ... you're in denial

 

[Steve and Denise]

Reject! Reject! Reject!...........No Compromise

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[irnbru]

I assume it is a British built van.

Isn't there a thread running about water ingress in a brand new Carthage. It shows it can happen to the best.

 

[Zepp]

I'm in the reject it camp as said above even if they fix it you will spend every hour checking it and waiting for it to come back

 

[RowleyBirkinQC]

I don't think the OP benefits from resurrecting the British vs Continental build quality/damp prevalence argument, they only seek advice on how to best handle the unsatisfactory and disappointing position they now find themselves in. If it were me, I think I'd go down the reject route.

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[Mikey RV]

Reject it. You earned your money and payed out for it, you want what you ordered. I am sure you never ordered a damp van.

 

[jezport]

I don't think the OP benefits from resurrecting the British vs Continental build quality/damp prevalence argument, they only seek advice on how to best handle the unsatisfactory and disappointing position they now find themselves in. If it were me, I think I'd go down the reject route.

Although it would be nice to know the brand and model incase any other owners of the same vehicle have this issue it may help them get justice.

 

[sonny]

If you can, take it back Reject it

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[irnbru]

I would reject it too. Who wants a damp van from the word go.

 

[MR. FUSION]

There is a newish 'lemon law' in the UK but the clock is quickly ticking, return it now for a full refund!!! 30 days apparently.https://www.honestjohn.co.uk/faq/consumer-rights/

 

[GWAYGWAY]

If it has a wooden frame, then it is stuffed , the rot is there, I think it is only correct that you contact a solicitor and reject it NOW. They should have done some checking when it was delivered to them. and certainly BEFORE Delivery to you. It might just be a lack of sealant around the frame and that would be easily fixed,. CHECK IT ALL OVER.

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[MR. FUSION]

I worked out from my VIN number the FIAT chassis my van is on was over 1 year old

Some "new" vans have stood around for literally years before being sold. If it is damp I second the suggestion of rejecting the vehicle.

I worked out the FIAT chassis my van is on was over a year old when I bought it new. Which kind of makes a mockery of the 2 year oil change business, as that contaminated oil sat out a winter somewhere and was already over a year old when I got it. I changed the oil after 800 miles.

 

[Wh05apk]

We rejected our first van after 5 weeks, although the fault was reported after 10 days and we were trying to have rectified, the dealer was very good about it, almost as if they were used to it.

Any damp I would definitely reject it.

 

[Robert Clark]

Another vote for reject
Why settle for a damp van ?

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[LadyBea]

If you have finance on the vehicle get in touch with them, ours were very helpful when we thought about rejecting one of our motorhomes

 

[jdk62]

If you have finance on the vehicle get in touch with them, ours were very helpful when we thought about rejecting one of our motorhomes

Daft as it sounds, if you have finance on the vehicle you are in a much stronger position. You should notify your finance company that you wish to reject the van and get full reimbursement - they will soon get on the case. Dealers and Manufacturers jump on things when the finance company steps in.

 

[Dorset Diver]

Another vote for rejection and do so quickly. Don't take no for an answer.

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