damp in a brand new mh anyone?

Discussion in 'Motorhome Chat' started by threeply, Sep 12, 2017.

  1. threeply

    threeply Funster

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    we have just purchased a new mh, we noticed a few days later a shadowing on the wall. Not being quite sure what is was we had it tested. It turned out that it was damp top to bottom. We have been in touch with the dealer but as yet they have not told us what is going to happen. Just looking for a bit of advice if anyone has been in similar situation. HELP.
     
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  2. mikebeaches

    mikebeaches Funster

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    Sounds shocking. If it's serious and you're not happy, consider rejecting the van. Big decision I know, but worth serious consideration.

    If it were me I would be VERY unhappy.

    Hope you can get the matter sorted, one way or another, without too much pain.
     
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  3. MikeD

    MikeD Funster

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    So sad to read this but not really surprised. Modern standards dont appear to equal old ones.

    I hope u get it sorted to your satisfaction

    Ps: what make/model do u have?
     
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  4. DBK

    DBK Funster

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    Some "new" vans have stood around for literally years before being sold. If it is damp I second the suggestion of rejecting the vehicle. :(
     
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  5. threeply

    threeply Funster

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    thanks for your input, that's my thoughts as well to reject it.
     
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  6. joka250

    joka250 Funster

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    I would be surprised if it's sat around for years but it might still be for some time. Look for date evidence e. g. date stamps on plastic components. Inside surface of door pockets and glove box lids. Inside ashtrays. It can be used against the supplying dealer if very old.
     
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  7. Lenny HB

    Lenny HB Funster

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    I would defiantly reject it, if you allow them to repair it it will almost certainly come back to bite you later.
    I assume it is a British built van.
     
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  8. PJGWiltshire

    PJGWiltshire Funster

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    Don't worry about doing research re age. Look at consumer rights act 2015 and the 30 day right to reject rule. Dump it back on the supplier. Send all correspondence by email to lodge complaint. Any phone calls or meetings about the issue follow with e mail as to what was said and agreed. If it has damp you do not want the vehicle. Do not be fobbed off about all vans have damp. You must do all this in the 30 day period to be in control to reject vehicle
     
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  9. PJGWiltshire

    PJGWiltshire Funster

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    Further to my post. Who tested the vehicle for damp. Was it the supplier? If not get written evidence from the tester and qualifications Your supplier will want to examin the vehicle and they probably will say no damp. So your evidence will then be needed to challenge the rejection.
     
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  10. jdk62

    jdk62 Funster

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    Of course Continetnal vans never have any build faults or dampness.....:D
     
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  11. hilldweller

    hilldweller Funster Life Member

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    And don't take no for an answer, take no prisoners. If they fix it it will always be in your mind waiting for it to return.
     
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  12. The Wino

    The Wino Funster

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    It could be any make the advice is the same reject it if less than 30 days
     
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  13. Lenny HB

    Lenny HB Funster

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    Very few in comparison when you take into account the numbers built compared to the few vans built in the UK.:p
     
  14. John Stanton

    John Stanton Funster

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    Here we go again ... you're in denial :ROFLMAO::ROFLMAO::ROFLMAO:
     
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  15. SteveandDenise

    SteveandDenise Funster

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    Reject! Reject! Reject!...........No Compromise
     
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  16. irnbru

    irnbru Funster Life Member

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    Isn't there a thread running about water ingress in a brand new Carthage. It shows it can happen to the best.
     
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  17. Zepp

    Zepp Funster

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    I'm in the reject it camp as said above even if they fix it you will spend every hour checking it and waiting for it to come back
     
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  18. RowleyBirkinQC

    RowleyBirkinQC Funster

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    I don't think the OP benefits from resurrecting the British vs Continental build quality/damp prevalence argument, they only seek advice on how to best handle the unsatisfactory and disappointing position they now find themselves in. If it were me, I think I'd go down the reject route.
     
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  19. Mikey RV

    Mikey RV Funster

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    Reject it. You earned your money and payed out for it, you want what you ordered. I am sure you never ordered a damp van.
     
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  20. jezport

    jezport Funster

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    Although it would be nice to know the brand and model incase any other owners of the same vehicle have this issue it may help them get justice.
     
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