Customer Service

[Wabs]

Just thought I’d let you all know,,just had an interesting call with a lovely lady from Silver Screens,,I was just going to order a Paragon xl for the winter( I already have the normal screens), but the lady advised me against leaving them on over winter,,,my initial thought was,,,why would someone do that, I was happy to depart with £200 but on her advice I won’t,,,,but how refreshing to have an honest service approach to a customer,,if all companies were like this what a great marketplace we would have,,,SilverScreens have got my vote

 

[Wabs]

Edit,,,the SilverScreen I already have is brilliant,,,

 

[solaris]

Did she give reasons for not leaving them on over winter?

 

[Swifter]

Did she give reasons for not leaving them on over winter?

They probably start to soak up water during the winter months if permanently fitted .

 

[Wabs]

Did she give reasons for not leaving them on over winter?

She just advised to remove them because all sorts of stuff can get underneath them and upset the paint work,,,she said she gives the same advice to full timers,,,

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[solaris]

Thanks

 

[Gellyneck]

Taylormade give the same advice however we bought a new set about a year ago and fit the old set when motorhome is in storage.

Permanent fitting does result in the screens absorbing some water and can end up "frozen" however there are some benefits of fitting them, eg long line (as ours are) covers the windscreen scuttle (X250) and keeps leaves, etc from blocking the drain holes, stops the wipers getting frozen to the windscreen after freezing snow, etc, etc .................

 

[EzeeRider]

I have a Paragon but for storage I use a cheap universal screen which you can buy on line or at the shows for about £50.
ezee

 

[AndyPK]

I take my Silver Screen off in the winter - but only when driving!

 

[Coolcats]

It’s also helps to stop claims against a company to be upfront about product limitations. The Gazebo shop will advise their all year robust Gazebo should not be permanently erected as adverse weather can damage them.

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[solaris]

We are fortunate enough to live in the country surrounded by trees. Downside is oaks and larch drop loads of bits which block scuttle drains, despite leaving Lakeland bottle brushes permanently in outlets. So I cover windscreen and top of bonnet with a cheap £45 version. Outer layer goes brittle after a year so at moment it’s being attacked by birds who seem to like the inside stuffing for winter roosts. Win win