LONG POST, DONT READ IF EASILY BORED.
I must be getting payback for a past misdeed. this weekend at newark turned out to be a bit of a bummer. We went shopping and bought a sunroom/wind wotsit from lilypad lesiure, we then (same as Malcom Bolt) went shopping for LED's. Mucho dosh was spent, stuff fitted, satisfaction gained.
Then we had a clear up in case we got visitors.
Saturday morning was the first time we had used the shower , we have previously been on sites and only bought the MH last september. On viewing the MH, we noticed the shower tray was broken, so had a new one fitted prior to purchase. We were a tad pi**ed off, to find it was cracked after just one use:Angry::Angry:.
We contacted the dealer straight away, and he agreed to sort it under warranty.
Now, as I sat down for dinner sat eve, I noticed that the seat edge felt damp, I checked the walll beside it, same thing. Just in case it was cold, I put some kitchen towel there and checkid it in the morning.....it was damp for sure.
As we were at a show and many traders were there, i went out and got an MH/caravan repairer technician to come and doa damp test.
The test showed up that a previous repair (known to me and the dealer) had failed and was letting in water. The reason this had not shown up before was that I had not washed it, but had done so last monday (hose not power washer).
Now, to say we are upset/annoyed/gutted, is an understatement, but we would like some advice.
1) Am, I right in thinking, that we have to allow the dealer to carry out a repair legally, rather than just insist on replacement/money back.
2) If we have to allow a repair, doe the dealer have to do it, or can we have it done elsewhere and ask them to foot the bill.
3) How often and at what intervals, would independant testing of the repair would be reasonable, bearing in mind if it fails some time in the future, we will have a large bill or worthless van.
Your advice would be appreciated.
I must be getting payback for a past misdeed. this weekend at newark turned out to be a bit of a bummer. We went shopping and bought a sunroom/wind wotsit from lilypad lesiure, we then (same as Malcom Bolt) went shopping for LED's. Mucho dosh was spent, stuff fitted, satisfaction gained.
Then we had a clear up in case we got visitors.
Saturday morning was the first time we had used the shower , we have previously been on sites and only bought the MH last september. On viewing the MH, we noticed the shower tray was broken, so had a new one fitted prior to purchase. We were a tad pi**ed off, to find it was cracked after just one use:Angry::Angry:.
We contacted the dealer straight away, and he agreed to sort it under warranty.
Now, as I sat down for dinner sat eve, I noticed that the seat edge felt damp, I checked the walll beside it, same thing. Just in case it was cold, I put some kitchen towel there and checkid it in the morning.....it was damp for sure.
As we were at a show and many traders were there, i went out and got an MH/caravan repairer technician to come and doa damp test.
The test showed up that a previous repair (known to me and the dealer) had failed and was letting in water. The reason this had not shown up before was that I had not washed it, but had done so last monday (hose not power washer).
Now, to say we are upset/annoyed/gutted, is an understatement, but we would like some advice.
1) Am, I right in thinking, that we have to allow the dealer to carry out a repair legally, rather than just insist on replacement/money back.
2) If we have to allow a repair, doe the dealer have to do it, or can we have it done elsewhere and ask them to foot the bill.
3) How often and at what intervals, would independant testing of the repair would be reasonable, bearing in mind if it fails some time in the future, we will have a large bill or worthless van.
Your advice would be appreciated.