CoPilot

Joined
Nov 28, 2015
Posts
62
Likes collected
35
Location
Yorkshire
Funster No
40,446
MH
A class
Exp
2011
I bought the CoPilot App in about 2016 and used it regularly. I haven’t needed to use it for a couple of years.

It no longer works, I can’t login although it recognises my email address as a customer. Customer support seems non existent. Has this app been discontinued or does anyone have contact details for CoPilot?

Thanks

Richard
 
I wouldn't be surprised if they've launched new software since, so your "lifetime" license is for a package that no longer exists (even though the new software was really just an update). Yes, it's bit of a con.
 
Upvote 0
I wouldn't be surprised if they've launched new software since, so your "lifetime" license is for a package that no longer exists (even though the new software was really just an update). Yes, it's bit of a con.
I have had CoPilot caravan version for years now, must be well before 2016 and used regularly it still works.
 
  • Like
Reactions: f6c
Upvote 0
I also have a lifetime subscription to copilot caravan but have used it continuously, have you tried downloading the latest version and signing in with your old details? If it still won't work you should be able to contact them via this page. Note they were taken over by Trimble which was when they changed to a subscription model but they did honour existing lifetime licences.

Subscribers  do not see these advertisements

 
  • Informative
Reactions: f6c
Upvote 0
I had the same problem after the Covid period. I raised a ‘ticket’ and they got back to me within the day. From memory I had to delete the app and reload after they had reconfigured something at their end.
 
Upvote 0
Thank you all for you replies. Those that suggested my product was obsolete are correct but CoPilot have been really decent and sorted it out at 0 cost to me. I have installed a new app and all works. I am very grateful because I like the product.
 
Upvote 0

Join us or log in to post a reply.

To join in you must be a member of MotorhomeFun

Join MotorhomeFun

Join us, it quick and easy!

Log in

Already a member? Log in here.

Latest journal entries

Back
Top