Comfort renewal (2 Viewers)

[Clipgate]

It's business they are not friends.
Service, claim history, they are insurance companies and brokers, not your friends

 

[gus-lopez]

A.I.B. Watch out! Changed our vanlast month.Gave new details to AIB ( policy with Aviva) Paid difference for rest of policy ( end of august renewal) Told them I could not put my cherished number on until DVLA sent new V5. Was told no admin charge from Aviva if done in 14 days. Today after 5 weeks the V5 arrives. A.I.B tell me Aviva admin is £53. I have no option but to register my disgust and pay it. I contact Aviva who say they only charge £23 and wouldn’t probably have charged for “ such a minor change”. Get the same guy at A.I.B who says he never said Aviva charge £53. Apparently I have got it totally wrong. He said £23 for Aviva and £30 for them. We need profit he said. Would I like him to mark my file to say I will not be renewing in August!
I am absolutely astonished at his arrogant attitude. Never had anything but good service before, but this guy has destroyed any faith I had in them. Anybody else come across this?
Bernie

he could get a job here as a spanish funcionario( civil servant) That's a top drawer atttitude for the worst of the scum.
You even get women who are just the same,sadly. i met one 2 weeks ago & today she was no different.

 

[DuxDeluxe]

Oh dear! Mine's due soon. The trouble with shopping around is that you don't know what the new company is like. Only when you claim. Same goes in some ways with the one you're with. Comfort seem to have had a good reputation, but things can change.

With us Comfort has only ever gone up by about a tenner a year some years it's gone down.

I have to say that Comfort claims service was first class. The breakdown service was also good (didn’t argue - they just sent a Crouch flatbed)

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[RandallC]

Have to say that there is no understanding of the process.

We have tried many companies for cover and some consider the much better half to be less risk (based on price) and some me.

Sometimes think its a roll of the dice as to time of day, day of the week and how things look for the company at that moment.

Sadly insurance is a simple case of plan for the worst and hope for the best.

Life is full of choices and challenges, mixed with a bit of luck.

You win some loose others, whatever happens would be prudent to make the most of it as there is no known retry.

 

[ShiftZZ]

Getting better

NFU £319.75, no breakdown, so looking...

 

[ShiftZZ]

Excellent quote from NFU, no breakdown cover but Lorraine just pointed out, we have a nationwide building society flex account which includes breakdown cover, motorhomes up to 8m and 7.5 tonnes. So with the nfu insurance we have saved £305.

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