Comfort insurance

Discussion in 'Motorhome Insurance General Discussion' started by Diabalo, Oct 10, 2009.

  1. Diabalo

    Diabalo Funster

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    Has anyone got any comments on Comfort motorhome insurance, good or bad.

    Only I have had a qoute and I know it sounds daft but it seems to cheap to me compared with what I have beeen paying.
     
  2. Reallyretired

    Reallyretired Funster

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    I am insured with them, both the van and the Toad, because I wanted to make sure the Toad was insured when on tow as well as driving it.

    They are very reasonable. I cannot comment on how good they are as I have not had to claim, however the RAC European cover which they also supply was brilliant when our Toad broke down in Belgium.:thumb:
     
  3. Brisey

    Brisey Funster Life Member

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    We have been using Comfort for our insurance from day one, some six years ago now. You need to bear in mind that on board possessions (except pots / pans and bedding) are not covered, bikes, tools, etc, will need to be covered by your Home Contents insurance. Portable gennies are covered (up to £500) and Sat / TV equipment is covered as an optional extra (even if fitted new as part of the vehicle)..... and not as part of the standard vehicle cover so read the policy carefully. We have always found their quotes to be competetive, they are underwritten by Aviva. Their knowledge of motorhome insurance is second to none in my opinion.
    We have now insured our Smart car with them as they were quite happy with it being used as a toad and we also have our home contents policy with them. We will be taking out our travel/medical insurance with them when our current policy expires.
     
  4. tony morris

    tony morris

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    hi diabala we have spoken in the past on chat i dont now if you are a member of the caravan club we have just sold our e435 bessacarr 2o4 model it was insured for £26000 full comp wth protected no claims for £198.50 i think that will take a lot of beating??
     
  5. Supertractorman

    Supertractorman

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    I also use Comfort for the van and also for my Home Insurance. Can get slightly lower quotes on the home policy, but prefer to use the same Insurer for both as my household policy covers goods away from home, and these will be in the van, so no argument as to who insures what in the event of a claim.
     
  6. Diabalo

    Diabalo Funster

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    Tony

    I have got a low quote from them, what I wanted to be sure of is that the company is ok and the cover is similar to what I have now, it doesn't just come down to the price.

    Only I went through the broker on this site, and the guy didn't ask relevent questions before giving me the first quote, so not that confident in the broker.
     
  7. bobandjanie

    bobandjanie Funster Life Member

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    Hi there,
    When you are 50 like some round here, you can get a quote off of Saga and may be pleasantly surprised. They do breakdown cover too and home and car and escorted holidays and health :ROFLMAO:....... they do the lot. ALSO, when you phone you may have a little wait but they do not ask you to press awkward extra buttons (old people, hard of hearing fingers, phones = panic) making a sweeping judgement there:roflmto: which works for me too. Rather just press the hands free and wait for them to speak. So, just some more birthdays involved until you can give them a try! :Smile: Jane
     
  8. tony morris

    tony morris

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    quote hi dane you should have no proplems with the caravan club insurance devitt who they use for thier broker as been trading for years i dont think they would use them if they were must cop i have never made a claim but i have a couple of friends who have made claims with them no trouble at all one was in spain they sorted in out rearly quickly tony
     
  9. Braunston

    Braunston

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    Hi,

    With most things nowdays you really do need to ring around a number of differnt companies as there are numerous things that can affect the quote which can vary day by day from the same people.

    You must also make sure that you are comparing like with like, as some of the companies like Safeguard automatically include full European use together with full European Breakdown Cover unlimited milage and weights upto 7.5 ton, albeit don't take my word for that double check with them, but it helps to illustrate my point don't just compare prices

    Another point worth checking is whether to include breakdown cover with the insurance as it can sometimes be a lot cheaper to included it at the time rather than purchase bolt on cover afterwards or through a third party

    Just make sure you know exactly what cover you want and then make sure that each of the companies quote you for that, as then you will hopefully have a direct comparison

    Hope that helps
     
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  10. tony morris

    tony morris

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    hi there nothing wrong with saga insurance we have use them in the past the only trouble we found with them is they will give you a good deal this year and when your renewal comes up the next year they put the price up sky high
     
  11. sedge

    sedge Funster

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    Well if Aviva are underwriting it that's OK (what used to be Norwich Union in this country) BUT on broker schemes it is very much down to the brokers service. We came unstuck with a claim on a motorbike insured with NU via a 'very large' motorbike broker) Now it turned out they didn't deal with claims, you had to do it all yourself direct with the insurer. That was the first nasty surprise.

    If I hadn't been an insurance broker myself I would never have believed it. Engineer verbally OK'd it and supplier (it was 6 wks old and the accident happened a mile from the dealer as we went back for the 500 mile service!) had started on the repairs when the NU claims dept (in Ireland) rang me to say they wouldn't be footing the bill as we needed to take it to the nearest authorised repairer in Alfreton (we live just outside Coventry) so I told her to ring the service manager at the dealer cos I wasn't listening. So she did, and he made her listen to him instead ....

    Meanwhile I had rung the place in Derbyshire just out of interest - who told me they didn't do bodywork repairs - only mechanical - and if they were us, they thought we'd be far better taking it back to the dealer who would know all about how to repair it properly, as they didn't very often work on Triumphs.

    18 months later, after the court-case, things were sorted. It leaves a nasty taste, esp after a no-fault accident - two middle-aged people up against a barrister from the other insurer. God bless the judge! - common sense prevailed.

    I could go on - but I won't LOL
     
  12. twooks

    twooks

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    used Comfort once, I fell out with them - long story - and wouldn't go back at any price, however I know of a lot of people who think they are good and use them for other Insurance needs.
    I now use Saga and find them excellent, they struggled to adapt to the special needs of motorhomes at first but now seem to be spot on.
    also use them for car and house insurance - again - full marks

    :Cool:
     
  13. jhorsf

    jhorsf

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    I am with comfort they win awards every year for motorhome insurance they also go on some of the forums I am always happy with what I pay
     
  14. bobandjanie

    bobandjanie Funster Life Member

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    Re Saga, most companies tend to put the following years premium up. Not our experience with Saga so far. Finding it difficult to type whilst just touching wood and rubbing the old rabbits foot :ROFLMAO: Jane :Smile:
     
  15. Carol

    Carol Funster Life Member

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    We have been with comfort for 4 years we have our Motorhome and Home & Building Insurance with them as they cover you for 120 days away, we always find them helpful and very competitive in price. Carol.
     
  16. Braunston

    Braunston

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    Hi,

    I think I read somewhere that with SAGA its worth checking as a new customer online before renewing the following years quote, as I believe there was a suggestion that sometimes it may be cheaper to sign up as a new customer rather than accept the renewal, hope that makes sense
     
  17. RanC

    RanC Funster

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    Reading the above threads, gave comfort a ring for a quote, as we are due for renewal 21st Feb. Currently with LV, comfort cam back £76 dearer. at £376.00
    Anyone out there can beat £300, 2014 Dethleffs Trend,1 driver, 8,000miles.
     
  18. abforfun

    abforfun Funster

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    We are with comfort and broke down in Spain and we could not fault them. The van was taken away for repair and we were picked up and taken to a hotel for two days.
    We have been reading that they have upped the price for the Moroccan green card, this is the only thing that will put us off renewing.
     
  19. peterc10

    peterc10 Funster

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    I am now with Comfort but used to be with Safeguard. I had an accident a couple of years ago in Belgium which was not my fault at all, got backed into in a motorway service area, but, because Safeguard was having difficulty getting any money from the Belgian driver, it was considered to be my fault. Following year my Safeguard policy cost rocketed up. Went to the market but, because of the accident, most quotes were higher than Safeguard. The exception was Comfort, which was a lot cheaper, almost half the price of Safeguard. So that is why I am now with Comfort.

    I have, fortunately, not had any accidents so far so can't tell you how good they are with that. But I did have to use their breakdown services last November and they were excellent.
     
  20. DuxDeluxe

    DuxDeluxe Funster Life Member

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    I can echo that. Nice people to deal with and their breakdown insurance worked well but it was not a recovery job
     

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