Rally Chester Easter 9th 13th April 2020. CANCELLED

Chester Easter 9th 13th April 2020. CANCELLED
Posted by Jim
Chester Racecourse
Thursday, April 9, 2020 - 12:00 PM
Until: Monday, April 13, 2020 - 01:00 PM
(Adjusted for timezone: Europe/London)

Upcoming dates
All times have been adjusted for the timezone: Europe/London

This event has expired and has no upcoming dates
Jan 11, 2018
751
697
Stourbridge
Funster No
51,943
MH
Chausson Welcome 85
Exp
Since 2018
I'm not sure who is organising this rally at the moment but can who ever it is takes us of the list please?

You need to send an email to the lady doing the organising (not Carol) from the venue company.
Her name escapes me as I write , sorry.

We can't go on the new dates in August and so asked to be placed on the list for Easter 2021.

No refunds unfortunately

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Hils and Glenns

LIFE MEMBER
Aug 13, 2015
1,228
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N Yorks
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You need to send an email to the lady doing the organising (not Carol) from the venue company.
Her name escapes me as I write , sorry.

We can't go on the new dates in August and so asked to be placed on the list for Easter 2021.

No refunds unfortunately
I got in touch with the lady as soon as the dates were changed. I got a refund although it took a long time to arrive.
 
Feb 5, 2020
1,031
23,515
Crosby
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68,535
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Smileo 202
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Newbie but getting the hang of it.
I got in touch with the lady as soon as the dates were changed. I got a refund although it took a long time to arrive.
I got in touch with camperfest as soon as they said Easter was cancelled and could not go to rearranged dates. They said if we get extra bookings you may get a refund.
Will ring them tomorrow and my credit card company and get my money back one way or other.
 
Jan 23, 2016
1,177
3,058
Dumfries and Galloway
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41,432
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Rapido A class
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1 year
I got in touch with the lady as soon as the dates were changed. I got a refund although it took a long time to arrive.
Well done - I couldn’t do the August but they still would not refund me until some other people book to go. Will get in touch with them again. Thanks Dawn

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Hils and Glenns

LIFE MEMBER
Aug 13, 2015
1,228
34,164
N Yorks
Funster No
37,620
MH
Hymer B 674
Exp
Since 2015
I got in touch with camperfest as soon as they said Easter was cancelled and could not go to rearranged dates. They said if we get extra bookings you may get a refund.
Will ring them tomorrow and my credit card company and get my money back one way or other.
Well done - I couldn’t do the August but they still would not refund me until some other people book to go. Will get in touch with them again. Thanks Dawn
I have had to be pleasant but persistent to get a refund. I think it has taken about 15 emails and about 3 months.
 
Feb 5, 2020
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BossHog

Free Member
Jul 31, 2018
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Fylde Coast
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Swift Kontiki
After 3/4 emails sent requesting a refund, (we couldn’t attend on new dates) received a reply on Thursday (25th Jun) from CamperFest;

“My apologies once again for the delay, please be aware you refund has been processed today and will return on to your payment in the next 5-10 working days”


looks like we may receive a refund after all....

.
 
Feb 5, 2020
1,031
23,515
Crosby
Funster No
68,535
MH
Smileo 202
Exp
Newbie but getting the hang of it.
After 3/4 emails sent requesting a refund, (we couldn’t attend on new dates) received a reply on Thursday (25th Jun) from CamperFest;

“My apologies once again for the delay, please be aware you refund has been processed today and will return on to your payment in the next 5-10 working days”


looks like we may receive a refund after all....

.
Got the same email, did you also get one before that waiting for the accountant.
Looking forward to seeing the funds back, will use it for other trips.

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Mar 9, 2015
3,536
9,660
Heywood, Gtr. Manchester.
Funster No
35,384
MH
Autosleeper Winchcom
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Since 2008
I'll still be going, as will some of my friends. Wouldn't get a weekend's camping in August for that price anywhere else! Not bothered about the food and drink festival. Plenty of other things in Chester to do.

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Jan 23, 2016
1,177
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Dumfries and Galloway
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1 year
I
I'll still be going, as will some of my friends. Wouldn't get a weekend's camping in August for that price anywhere else! Not bothered about the food and drink festival. Plenty of other things in Chester to do.
It was the fact I had already agreed to go somewhere else in August and didn’t want to cancel on them so couldn’t go otherwise yes would be a very nice weekend. Once I finally get my money back (because they CANCELLED - sorry to shout but they keep quoting they postponed as per their T&C s) I will never pay them a penny again!
 
Sep 3, 2012
3,689
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Cheshire
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22,759
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C Class Elddis 175
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8+ years
Just out of interest, if this camperfest rally is going ahead in August, is anyone changing the original post dates?

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Feb 24, 2013
11,859
90,182
Bolsover, Derbyshire
Funster No
24,833
MH
Hymer S800
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not long enough
I

It was the fact I had already agreed to go somewhere else in August and didn’t want to cancel on them so couldn’t go otherwise yes would be a very nice weekend. Once I finally get my money back (because they CANCELLED - sorry to shout but they keep quoting they postponed as per their T&C s) I will never pay them a penny again!

I would think the cancellation of the event due to government intervention not the choice of the venue or the organisers must already have left them massively in debt

even though you may be legally entitled to a full refund , which I am sure you will get, it must be very hard for them to find the money having no doubt committed to a lot of expense for the event

there have been too many people amongst us expecting and demanding refunds on all sorts due to no fault of anybody, be kind 🌈
 
Jan 23, 2016
1,177
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Dumfries and Galloway
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41,432
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It's hasn't been cancelled, it's still on, it's been moved to a different date.
To a date I cannot attend! I could attend the original dates but they cancelled it (I understand that they had to).

If I had rang them in February and said I cannot make the dates in April but am not cancelling as I could get to Chester on another date so am not cancelling just postponing - do you think they would then of said oh of course here is your money back.

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Jan 23, 2016
1,177
3,058
Dumfries and Galloway
Funster No
41,432
MH
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1 year
I would think the cancellation of the event due to government intervention not the choice of the venue or the organisers must already have left them massively in debt

even though you may be legally entitled to a full refund , which I am sure you will get, it must be very hard for them to find the money having no doubt committed to a lot of expense for the event

there have been too many people amongst us expecting and demanding refunds on all sorts due to no fault of anybody, be kind 🌈

The event should of taken place in April and it is now the end of June. They originally told me they may replay me, then that they should repay me and then yes they will repay me but I haven’t had sight of the money.

I have emailed them several times - why should I have to keep chasing.

Please note I have received refunds from a couple of events automatically, a couple I left the deposits/payment with them as a charity or good cause and a very large deposit on a special holiday to be carried into next year as they were so professional and flexible with dates that would suit me.

It has just annoyed me the way they have treated me !

Sorry for the rant, I don’t normally but it’s how I feel
 

Nanniemate

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Oct 1, 2019
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It was the fact I had already agreed to go somewhere else in August and didn’t want to cancel on them so couldn’t go otherwise yes would be a very nice weekend. Once I finally get my money back (because they CANCELLED - sorry to shout but they keep quoting they postponed as per their T&C s) I will never pay them a penny again!

I'm throwing my 2 pennies worth in . Yes they have postponed rather than cancelled however I have been lead to believe that their T&C are an unfair condition and have they have paid out to to some set the president.

However it is individual choice and many do not wish to go to Chester in August therefore should be refunded as this is not the service offered or undertaken in the contract

Briony Wilson as a director for such an unethical organisation, should be very uncomfortable having to respond to people knowing that the response may not be accurate. I have known of other Holiday operators using the same excuse of the 'accountant not available' when they are looking directly at the said account whilst being on the phone to the creditor.

I hope they they do monitor social media and realise how poorly their actions are reflecting upon their organisation. Additionally they do not realise that if creditors are pushed into taking alternative action it will cost them additional costs

But then again when Ltd Companies do go under there is very little recourse for the directors

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OP
Carol

Carol

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Oct 2, 2007
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I have just had a long conversation with Stephen the man in overhaul charge of the Chester Food Festival they are hoping that the Rally will go ahead in August but at the moment they are still waiting on confirmation from the local council.
For all those who won't be able to attend the event if it is held in August and have asked for a refund he has assured me all refunds will be honoured.
At the moment all staff including Briony are furloughed so it is making it difficult to get them processed he has asked me to pass on his genuine and sincere apologies for all the inconvenience and worry of
not being able to process the refunds has caused.
 

Nanniemate

LIFE MEMBER
Oct 1, 2019
1,489
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Owning my own a newbie
I have just had a long conversation with Stephen the man in overhaul charge of the Chester Food Festival they are hoping that the Rally will go ahead in August but at the moment they are still waiting on confirmation from the local council.
For all those who won't be able to attend the event if it is held in August and have asked for a refund he has assured me all refunds will be honoured.
At the moment all staff including Briony are furloughed so it is making it difficult to get them processed he has asked me to pass on his genuine and sincere apologies for all the inconvenience and worry of
not being able to process the refunds has caused.

Hi Carol
I am pleased that someone has direct contact and I am pleased that you are happy to defend the behaviour of an organisation near to you.

However this is inconsistent information. Briony has been working as she has sent emails, or someone is using her email address and signature to send out template emails
The information you have supplied about the uncertainty about the event taking place until the council confirms makes me even more uncomfortable as they are now taking bookings and more money from other customers who I am sure would not be booking if they were told that there at this present moment in time no guarantee of the event going ahead as the council has not authorised it.
There is no mention on the website that I have found saying that the event may still not go ahead only that it has been rescheduled and make a booking and we will take your money

Lets hope that your faith in the directors of the organisation is justified.

I have reorganised and left payments with other organisations who have dealt with this very unusual event in a professional and understanding manner.
 
OP
Carol

Carol

LIFE MEMBER
Oct 2, 2007
13,013
65,425
North Wales.
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519
MH
A class
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18 years s Motorhome (33years caravans)
I'm throwing my 2 pennies worth in . Yes they have postponed rather than cancelled however I have been lead to believe that their T&C are an unfair condition and have they have paid out to to some set the president.

However it is individual choice and many do not wish to go to Chester in August therefore should be refunded as this is not the service offered or undertaken in the contract

Briony Wilson as a director for such an unethical organisation, should be very uncomfortable having to respond to people knowing that the response may not be accurate. I have known of other Holiday operators using the same excuse of the 'accountant not available' when they are looking directly at the said account whilst being on the phone to the creditor.

I hope they they do monitor social media and realise how poorly their actions are reflecting upon their organisation. Additionally they do not realise that if creditors are pushed into taking alternative action it will cost them additional costs

But then again when Ltd Companies do go under there is very little recourse for the directors
Thank you for your input it's very easy to put ones pennys worth in and while you were doing it I was on the phone to the owner of the business as I did not want to pass on speculation or hearsay.
It is not a huge company but run by one man who over the years has gone to great lengths to make sure we as a group have been very well looked after at our rallys.
At the moment through no fault of his own like the rest of the country his business has been greatly affected, the work stress upset and and time on self employed people I can imagine being self employed myself for many years
I just hope his hard worked for business like many more comes back to bring us the great venues for future rallys.

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