Some info for Chausson owners with in warranty Van's.
When we picked up our brand new van a year ago I immediately noticed the front panoramic window lifting at 50mph plus.
It was the Remis type with four catches to fasten closed.
Dealer replaced with same model window 3 months later after ordering from Chausson factory.
Not long after noticed this window was warping on one side to the extent that the catch was popping off.
Another call to dealer with a VERY clear outline of 'fix it or take the van back'.
Just had an entirely new design fitted- dometic window with a crank handle to operate window as well as four catches-a much more robust design which should have been fitted in the first place imo!
So check your windows for warping/lifting - dealer admitted this was an issue with other customers & there is a fix available!
Model 627GA special edition on an auto transit base 2018.
More than happy with the van otherwise (only issue)
Hope that helps!
Rob
When we picked up our brand new van a year ago I immediately noticed the front panoramic window lifting at 50mph plus.
It was the Remis type with four catches to fasten closed.
Dealer replaced with same model window 3 months later after ordering from Chausson factory.
Not long after noticed this window was warping on one side to the extent that the catch was popping off.
Another call to dealer with a VERY clear outline of 'fix it or take the van back'.
Just had an entirely new design fitted- dometic window with a crank handle to operate window as well as four catches-a much more robust design which should have been fitted in the first place imo!
So check your windows for warping/lifting - dealer admitted this was an issue with other customers & there is a fix available!
Model 627GA special edition on an auto transit base 2018.
More than happy with the van otherwise (only issue)
Hope that helps!
Rob