Car Insurance Rip Off on Vehicle Change

Jun 25, 2018
394
431
Durham
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Dethleffs Alpa I 7820-2
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New to motorhomes 2019
I have a Jag F Pace on contract hire terminating tomorrow and have 9 years no claims.

My wife was looking for a new car and upgraded hers in October, she had a 2012 Suzuki Grand Vitara (1.9 diesel manual).

Due to the pitiful offers on trade in I decided to keep her old one and started a new policy with a different insurer and zero no claims bonus. Options being on return of the Jaguar to terminate one or other off the policies.

My existing insurer today informed me that the 2012 Suzuki is a higher premium than an F Pace and with 2 months left on the policy wanted £40 to swap the vehicle and an additional £80 premium. If I terminate the policy they will refund £57.

The new insurer on transfer of the 9 years no claims offers a rebate of £44 on the premium paid.

Neither offer offers value for money in my opinion - any thoughts apart from thieving b*stards?
 
Dec 21, 2011
3,631
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IH PVC
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Since 2012
Totally agree with your last sentence. (y)

Nothing honest or even slightly moral in the Insurance industry any more. :rolleyes:
 

pappajohn

LIFE MEMBER
Aug 26, 2007
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Have I got this right....
You insured the old Suzuki with a new insurer and no NCB.
When you transfer your 9 years (60/70% discount) they are only discounting £44.
Unless I'm mistake that means your premium you just paid with no NCB was around £65/70.
£70 minus the 70% NCB = around £30.

If you bought on-line or phone you have 14 days cooling off time.... Tell them to shove it and go elsewhere.
 
Sep 29, 2019
114
167
Funster No
64,846
MH
Hymer Exsis
Exp
20 years
Changed my car from an old knacker to a newer old knacker.

£30 admin fee and extra £200 sir......

Just £75 cancellation fee though if you prefer. All automated and email documents so no admin to speak of either.

Yes, they really do know how to take the mickey.
 
Apr 14, 2008
625
838
Cromer norfolk
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Burstner delfin t821
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since 2002
I'm with LV when I purchased the car I tow they allowed full no claims bonus on second car, and that was without me asking. Time to change insurer I think(y)

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Bustup15
Jun 25, 2018
394
431
Durham
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Dethleffs Alpa I 7820-2
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New to motorhomes 2019
Have I got this right....
You insured the old Suzuki with a new insurer and no NCB.
When you transfer your 9 years (60/70% discount) they are only discounting £44.
Unless I'm mistake that means your premium you just paid with no NCB was around £65/70.
£70 minus the 70% NCB = around £30.

If you bought on-line or phone you have 14 days cooling off time.... Tell them to shove it and go elsewhere.
The original price was £335 and they refunded £44. The policy was taken out in September so way outside the 14 days to cancel.

As an extra my wife's renewal came in today from the same insurer. 14 years no claims and a reduction from last year of about £20. On examining the renewal thoroughly they omitted both protected no claims and hire car which were on last year! Priced on line and saved £95 with both options included.

Seems insurers never change and they value a new client far more than keeping an existing one!
 

pappajohn

LIFE MEMBER
Aug 26, 2007
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Appears I completely misunderstood you're post.

And yes, no customer loyalty.
You can get a better deal letting it lapse then applying as a new customer.
Saying that, mine had gone up a fiver and I couldn't be bothered just for the sake of five quid.

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OP
Bustup15
Jun 25, 2018
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431
Durham
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New to motorhomes 2019
I'm with LV when I purchased the car I tow they allowed full no claims bonus on second car, and that was without me asking. Time to change insurer I think(y)
🥴 The insurer who treat a 2012 Suzuki with a higher premium than a 2016 F Pace (insured from new) was LV!

Absolutely no logic in any of these companies as far as I can see.

At last year's renewal LV hiked the cost by a significant amount (I can't remember the figure now but it was enough to ensure I priced around the comparison sites).

Guess who came back amongst the cheapest - you guessed it LV!

Spoke to a call handler who couldn't/wouldn't match the price and advised me to cancel the renewal and take the on line quote. Which I did - you couldn't make it up.
 
Aug 5, 2018
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Did a quote recently for a new £39,980 Tesla model 3...
Premium returned was HALF the cost of my current 1999 Discovery TD5 that's got a book value of about £2000....

Work that one out.
The only reason I have insurance at all is because I am legally obligated to do so.
Do everything in my power to make the quote cheaper each year but every year they try to put it up..

Theiving bastards is quite mild compared to what I'd call them
 
OP
Bustup15
Jun 25, 2018
394
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Durham
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Dethleffs Alpa I 7820-2
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New to motorhomes 2019
From their own website, I will take it up again next week. I imagine they will say something on the lines of
'the original proposal included x% introductory discount therefore we have added the additional y% for your years of no claims'

You can save a lot on your insurance once you've got 5 or more years' NCB – around 60 to 80%. The value of each year's NCB varies between insurance providers, but according to The Association of British Insurers, even just 1 year's NCB could lower your insurance by 30%.

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Feb 11, 2014
126
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Lancashire Riviera
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Looking for a new one
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2013-2015
🥴 The insurer who treat a 2012 Suzuki with a higher premium than a 2016 F Pace (insured from new) was LV!

Absolutely no logic in any of these companies as far as I can see.
I've got a 2018 Skoda Superb going back to the lease company in a couple of weeks. I've just obtained a 2003 Peugeot 307 (for free!) that i'm going to use instead. It will cost me an extra £90 to insure!

I'm putting it down to the fact that my 2018 Skoda has lots of safety warning systems (such as lane departure) and collision assist (automatically anchors on the brakes if required) which reduce the likelihood of an accident?
 
Feb 3, 2018
2,068
1,560
Mid Cheshire
Funster No
52,244
MH
None
Exp
Finished
Have I got this right....
You insured the old Suzuki with a new insurer and no NCB.
When you transfer your 9 years (60/70% discount) they are only discounting £44.
Unless I'm mistake that means your premium you just paid with no NCB was around £65/70.
£70 minus the 70% NCB = around £30.

If you bought on-line or phone you have 14 days cooling off time.... Tell them to shove it and go elsewhere.
Agree with this
 
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