Can't find "Start a conversation " on members profile pages ?

Discussion in 'Website Help' started by Freespirit1, Sep 27, 2017.

  1. Freespirit1

    Freespirit1 Funster

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    Is there a new system @Jim to start private conversations please?
     
  2. NickNic

    NickNic Funster Life Member

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    You can click on "Inbox" and then "Start a new conversation"

    You then need to type the names of the people you want to message in the "Participants" box. The predictive thing works there so as you type the first few letters you get suggestions that will narrow down as you keep typing.
     
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  3. zac

    zac Funster Life Member

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    i think it is on your profile only there is an issue as others i click it is there, Jim will fix :)
     
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  4. zac

    zac Funster Life Member

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    That works too
     
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  5. NickNic

    NickNic Funster Life Member

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    That's interesting.

    If I click on your profile @Freespirit1 I don't have the option to start a conversation but if I click on @zac 's the option is there.

    Have you somehow disabled Conversations? Just a guess, I don't know if it's even possible to do that. @Jim ?
     
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  6. Jim

    Jim Ringleader

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    No, but users can choose who can contact them
     
  7. Freespirit1

    Freespirit1 Funster

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    Many thanks for your observations- I've had a look but maybe missed something in settings.
     
  8. NickNic

    NickNic Funster Life Member

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    From Jim's post above it may just be that the person you're trying to message has restrictions on who can contact them.

    Have you tried clicking on different people's profiles to see if the option is there?

    I know for example that I don't have any restrictions on who can start a conversation with me so if you click on mine you should see the option.
     
  9. Freespirit1

    Freespirit1 Funster

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    Hi Nick - thanks for your efforts @Jim has pm'd me and has the issue in hand
     
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  10. xgx

    xgx Funster

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    Did you ever get this sorted? I'm having the same problem ...
     
  11. Minxy Girl

    Minxy Girl Funster Life Member

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    I assume you've got something 'blocked' on your account as I can't send you a message as the option isn't on your profile.
     
  12. Freespirit1

    Freespirit1 Funster

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    Yes - speak to @Jim - it’s to do with his administration of subscriptions etc.:)
     
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  13. Minxy Girl

    Minxy Girl Funster Life Member

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    If you click on your username and then on 'Privacy' you'll get various options to choose, if you scroll down you'll find the below which needs to be set up to either 'Members Only' or 'people you follow only' I suspect you have it set to the latter so change it to the former then click to save the change.

    upload_2018-1-11_18-54-44.png
     
  14. xgx

    xgx Funster

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    Accept conversations from 'members only'... Ticked
    Post messages on your profile page: 'members only' ... Ticked
    Start conversations with you: 'members only' ... Ticked
    all ticked to allow contact....
     
  15. Minxy Girl

    Minxy Girl Funster Life Member

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    Did you click on the 'save' button though?

    Check under 'Contact Details' too as there's an option to change it in that section as well.
     
  16. xgx

    xgx Funster

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    yep ...
     
  17. Minxy Girl

    Minxy Girl Funster Life Member

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    @Jim ... summut weird is going on with xgx ... he can't send or receive 'conversations' ...
     
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  18. xgx

    xgx Funster

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    Thanks ...raised two tickets on the problem and sent a message via Jim's welcome message (that one's there(!) but haven't heard anything back ... yet
     
  19. Minxy Girl

    Minxy Girl Funster Life Member

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    Jim's got a lot on his plate at the mo but I'm sure he'll get back to you as soon as he can.
     
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