I'd say exactly as Jim has said.they have a duty of care to ensure the site is safe at all times and be a point of contact if an emergency arises..
if, for whatever reason, the site is unsafe they have the responsibility of notifying the appropriate authorities, informing campers and assisting if required.
more information needed, you obviously have a specific situation on mind..
You must be southern Spain. Had everything but plagues of locusts so far on my holiday here.
More than a gesture SC seems the campsite take 'duty of care' more than seriously. Have you got a name so that I can add it to our list of 'sites to visit'!In france this august there was a big storm forcast for the early hours, the campsite staff went around the whole site, informing people of the forcast, they were insisting all children sleeping in pup tents selpt in the main unit on thier pitch and they kept the bar open all night for people who wanted to shelter in a building.
no storm came, but it was a nice gesture
Ah yes the well known..........total inflexibility even in an emergency rules is rules to a jobsworth.We had the guy at Rowntree Park, York, (CC), refuse to open the emergency gate when the river flooded the site. He said as it was Sunday, the locals didn't like to be woken by MHs and Tugs going up the street!
End product was, both our car and tug, (at that time), were flooded as we attempted to drive out. Not a happy Toots.