Camping and Caravan club web site (Am I Thick?) (1 Viewer)

[Smarty Marty]

I Needed to cancel a booking. Where the hell is the section on trips I have booked. Managed to find tucked away that you have to ring to cancel but unable to find my bookings. Fortunately, I wrote down the details. Any ideas?
Regards
Martin

 

[bridgedino]

If your trying to do it via an app, dont bother. Best way seems to be via the proper website. The app can be murder

 

[westhamman]

They haven't had a trips section for a long time, daft isn't it.

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[Solwaybuggier]

I never have a problem with the website - log in and go to My UK Site Bookings. I did have problems with the app recently, which crashed when you tried to access your bookings, but looking just now it worked fine.

 

[lorger]

Your bookings will be there, click on profile then you have the option of UK site bookings and you'll find them there.

 

[lorger]

Should look like this then click uk bookings

My profile information
Edit your profile information and control which information you want to display to other people on Caravan and Motorhome Club website.
My contact & login details
Update all of your contact & login details including change of email address, password and security question. Members can also update their postal address and marketing preferences.

Member services​

The below services are for members of the Caravan and Motorhome Club, you will have to be signed in as the lead member on an active membership to access them.
My membership
Renew your membership, switch to direct debit, join or renew a centre, take advantage of a range of offers available exclusively to members and find out how to make the most of your Club Membership.
My UK site bookings
Here you will find a list of all future UK Site bookings made under your registered membership number. You can view all your UK site bookings, amend or make cancellations online no matter how you booked.
My Cover
Here you will find the details of your Club Caravan Cover and Red Pennant Overseas Holiday Insurance. If your Caravan Cover is due to expire you can complete the continuation of cover online.
My outfits
Update your caravan or motorhome details so they are on hand when you book online.
My communication preferences
We love to keep our members in the know about products, offers, benefits and services that will help you get the most of the great outdoors.
Here you can tell us what you want and how you would like to stay in touch

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[Janine]

Should look like this then click uk bookings

My profile information
Edit your profile information and control which information you want to display to other people on Caravan and Motorhome Club website.
My contact & login details
Update all of your contact & login details including change of email address, password and security question. Members can also update their postal address and marketing preferences.

Member services​

The below services are for members of the Caravan and Motorhome Club, you will have to be signed in as the lead member on an active membership to access them.
My membership
Renew your membership, switch to direct debit, join or renew a centre, take advantage of a range of offers available exclusively to members and find out how to make the most of your Club Membership.
My UK site bookings
Here you will find a list of all future UK Site bookings made under your registered membership number. You can view all your UK site bookings, amend or make cancellations online no matter how you booked.
My Cover
Here you will find the details of your Club Caravan Cover and Red Pennant Overseas Holiday Insurance. If your Caravan Cover is due to expire you can complete the continuation of cover online.
My outfits
Update your caravan or motorhome details so they are on hand when you book online.
My communication preferences
We love to keep our members in the know about products, offers, benefits and services that will help you get the most of the great outdoors.
Here you can tell us what you want and how you would like to stay in touch

That’s the sensible club! I think the OP is on about the other one

 

[Stewart J]

Spent a lot of time trying to amend and extend a booking on the website waste of time phoned and waited in the queue and eventually sorted by a very helpful operator. They really need to get a grip and sort their website.

 

[lorger]

That’s the sensible club! I think the OP is on about the other one

Its me thats being thick not the Op

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[westhamman]

The Caravan club website is much better in my view. Lorger you had me going, I logged onto the Camping Club site, searched but nothing. Then I read this thread, you did use to be able to check bookings on Camping Club site, then it stopped and they had message working on it, then it disappeared.