CALOR LITE

musson

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Joined
Dec 25, 2013
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grantham
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since Jan 2014
I have just been quoted 3 months to get a exchange bottle and I had to leave mine there, anyone else
had this length of time for replacement.
 
My local campsite always has them whereas the likes of Go Outdoors is always short.
 
Yes, left mine in November last year, went to Spain, returned last week, I am no 2 on the list with my local Calor dealer. Phoned Calor to complain and that arranged for me to collect a replacement the same day from their local depot. You will need the recall voucher to do this.
 
what a shambles

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Seems to depend on the number of regular customers they have - our local Motor home dealers have many outstanding and have a regular allocation but as they normally shift over 100 a week in normal times their allocation is rapidly eaten up as it seems to depend on a combination of returns to calor and the new volume they clear / release each delivery which is always less than requirements - trouble is calor will not officially allow regular 6 kg bottles to be swapped out for lites and then swapped back in the future and no one in their right mind who has paid for the upgrade will relinquish their lites without recompense
 
They have recalled a HUGE number of Lite bottles over the last six months, due to internal corrosion problems with the earlier models, and have been replacing one for one with people, probably why they are so short of Lite bottles???
 
So far we have changed 2 at our local Calor dealer without any problem. Still have one to swop but I'm going to use the gas first at the Peterborough show!
 
I changed 2 at my local Calor depot recently, no problems but they did say they only had 5 ,left and that was at a large Calor depot.
Don
 
According to the latest C&CC magazine, which came a couple of days ago, "more than 55,000 cylinders have been returned for inspection so far" but Calor "estimates there are another 100,000 cylinders still in circulation".
 
We have to ring our local Calor Depot to check if they have them in stock. Twice we have had to accept a standard cylinder with a "credit note" to change for lightweight next time.

Annoying, but not the end of the Earth.:sneaky:
 

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