Burstner Aviano 2008 electric hook up not working (1 Viewer)

Aug 5, 2022
3
4
Funster No
90,382
MH
burstner aviani
Second trip out with electric hook up. Plugged in and credit purchased...nothing doing. 12v works fine. Hubby has checked fuses and nothing tripped. Are we making a rooky error somewhere???
 

Riverbankannie

LIFE MEMBER
Mar 11, 2016
8,287
43,648
Bristol
Funster No
41,967
MH
IH 630 RL PVC
Exp
12
Is there a trip switch in the hook up post?
Can you borrow another cable to rule out a problem with yours?
Could you plug into a different post (might be difficult with a credit system)
Enlist help of others on the site/aire people are usually willing to assist.
 
Jan 2, 2015
2,190
7,496
Cumbria
Funster No
34,615
MH
Burstner Solano t725
Exp
since 2014
I'm not familiar with hook ups that you buy credit for but newer bollards sometimes require a little more than pushing in the plug..ie on some you push in the plug then turn it clockwise about 30°. On others there is a circular switch nearby.

If you have a multimeter, you could, VERY CAREFULLY, test for power at the van end of the hook up lead.

Good Luck

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Apr 27, 2016
4,862
5,267
Manchester
Funster No
42,762
MH
A class Hymer
Exp
Since the 80s
Can you see the trip switches in the hookup bollard? Even if you can't switch them, sometimes they have a transparent window so you can see what state they are in. The previous user might have had a problem and tripped the switches. I don't know how much you know about these switches, but invariably UP is ON, and DOWN is OFF.

If you have a blue plug to 13A socket adapter, you could test the hookup post and hookup cable, so at least you would know where the fault is. A socket tester is also useful for this. Maybe one of your fellow campers will have something you can use.
blueplugto13amp.jpg 13ampsockettester.jpeg
 
Last edited:
OP
R
Aug 5, 2022
3
4
Funster No
90,382
MH
burstner aviani
Is there a trip switch in the hook up post?
Can you borrow another cable to rule out a problem with yours?
Could you plug into a different post (might be difficult with a credit system)
Enlist help of others on the site/aire people are usually willing to assist.
Yup. There was. We didn't touch it I itially because we could see green. A neighbour came to help and flicked the switch up....it appeared red..but it worked we have hook up!!!! Thank you for responding and taking the time to help. Much appreciated
 
Apr 27, 2016
4,862
5,267
Manchester
Funster No
42,762
MH
A class Hymer
Exp
Since the 80s
Yup. There was. We didn't touch it I itially because we could see green. A neighbour came to help and flicked the switch up....it appeared red..but it worked we have hook up!!!! Thank you for responding and taking the time to help. Much appreciated
That's the mechanical state indicator. Green = safe to work on, ie OFF, Red = not safe to work on, ie ON.

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