Bt Broadband Speed (1 Viewer)

[ramsthom]

Ive been with BT for about 15 years and recently received a letter relating to an increase in the broad band cost and inclusive calls. As this is a change in the contract I can withdraw without any penalty. So informed BT to invoke the 30 day intention of leaving and got the usual about other providers not being as good as BT and that my broadband speed may reduce if I change. Now I usually have a download speed of 5.5 mbps on the standard broadband with BT but after the contact with BT I checked the speed and it had increased to 7.8 mbps. Could BT have increased the speed to discourage me from changing.

 

[Tootles]

Yes. They have the ability to do that. My provider umped my speed following a period of a cable fault with the land line. When it was repaired, I contacted them, they checked, told me to wait 20 mins, and it then shot up.

 

[MC 55 FUN]

The slight increase is probably a fluke with coincidentally less use in your area at that time.

5.5 is snail like speed i.m.o. & a new supplier will be using the same antiquated B.T. copper line & deliver the same / similar speed - unless there's a fibre upgrade in your area

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[maison]

We had a similar experience with BT when we moved to our present house. I have gone in to the problems elsewhere on the Forum but, for this particular item .....

We checked our line speed after three weeks of being here and found we were getting 4.5 Mbps. On deciding to leave we had the same spiel from BT and, on checking, our speed had increased to 7.8 Mbps. We left anyway because of other issues.

On joining up with Sky we consistently exceed 14mbps. BT had told us this was impossible because of copper wiring and distance from the exchange !

 

[chaser]

Not wishing to boast , but this is my speed a moment ago with bt broadband

 

[MC 55 FUN]

About the same here as above with B.T. fibre

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[clanjones]

I posted something similar about changing contracts with Virgin Media like you I am a long standing customer this is what I did.

1. Researched my option with one of the many web sites such as broadband choices etc.
2. Looked at costs (I did exclude Talk Talk based on feedback but no harm in using them as a lever)
3. I had to cancel my contract with VM and go with BT but I suspect you might not have to do that.
4. When BT submitted the request to transfer my number VM came back to me with a stonking offer I couldn't refuse so as it was within the 14 day cooling off period, if you do it on the web, I canceled with BT who even offered to drop their introductory price further!

 

[Lenny HB]

We use Plus Net which connect via BT infinity only have the cheap deal nearly always get the full 38 meg.

 

[tonyidle]

I'm with Zen on fibre + copper from the cabinet (about 200 metres) & it is normally nearer 30 than 20Mbps. TBH you have to be a demanding user to notice any difference after around 12Mbps.

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[Stealaway]

TBH you have to be a demanding user to notice any difference after around 12Mbps.

Mine is usually around the 12 mark with TalkTalk's copper BT cable, anything above 6 seems to be OK even when streaming video.
I am amaze that average households people pay a premium for 20+ speeds when it's never needed, unless you have a house full of kids playing download games 24/7

 

[Lenny HB]

Mine is usually around the 12 mark with TalkTalk's copper BT cable, anything above 6 seems to be OK even when streaming video.
I am amaze that average households people pay a premium for 20+ speeds when it's never needed, unless you have a house full of kids playing download games 24/7

Just on a copper connect we could only get 2.7 meg as we are 1.5 miles from the exchange which was far to slow for a lot of sites these days so we were forced to upgrade. Our daughter 300-400 yards down the road and nearer the exchange gets 4meg everything works fine on that. Actually cost us a £1 less as we dropped our anytime calls as nearly always use mobiles now.

 

[chaser]

Mine is usually around the 12 mark with TalkTalk's copper BT cable, anything above 6 seems to be OK even when streaming video.
I am amaze that average households people pay a premium for 20+ speeds when it's never needed, unless you have a house full of kids playing download games 24/7

Actually I am now on infinity with download speeds as per my post above, and believe it or not with being out of contract they offered it to me at less than I was paying for normal broadband to stay

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[Stealaway]

Hopefully prices should drop now that BT has lost the line rental. Although I'm not holding my breath.

 

[Nirvanauk]

You're all very lucky that's all I can say. We get less than 1mbps. No point in changing provider as they all use BT. As a stop gap the whole village brings it in wirelessly and we get about 10mbps but it is expensive.

 

[davanne]

About the same here as above with B.T. fibre

We are are only the other side of the valley from you Mark and we are lucky to get 3 megabits with talk talk who have waived the exit fee for us to go somewhere else as we have had so many issues with them the main one being the caller display which they say we can't have even though the people we bought the bungalow from had it.
At the moment we are using our motorhome 3 mifi which gets up,to 20 megabits which makes talk talk a joke.

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[Kool Kroozer]

I can speak from experience that when i signed up with BT a few yrs ago it was mainly because of this super dooper fast broadband they were offering, when the techy installed it all he did a speed test and he said how impressive it was (i did not know what my speed was with Talk Talk (my previous supplier) I was chuffed to bits when he told me this as i play alot of on line gaming and internet speed sometimes can be a matter of life or death (when playing call of duty) Anyway a long story short - I could tell no difference what so ever in speed from BT/Talk Talk - and when i left BT to go with Sky i still couldnt tell any loss or gain in speed either gaming/browsing/streaming or downloading anything, but i do know for a fact that they can increase someones speed or slow it down, and they can do it over the phone while they are talking to you, have experience this when i had problems while with BT.
BT are expensive, i was paying £50 a month just for phone and broadband, i get more than that for less money off Sky - who are also a rip off (after being with them for a few yrs now - getting rid of them too soon, just gonna get internet and nowt else for around £20

 

[Minxy]

Just tested mine:

Bearing in mind that this is my '3' mobile broadband connection and I'm at the far end of our log bungalow so it's going through various walls and doors to get to me I'm quite happy!

It may not seem like a lot but it's working fine, no problem downloading or uploading, watching Youtube etc ...

It only costs me £20 a month for 40gb ...

 

[Kool Kroozer]

Whatever this means - dont mean anything to me just numbers after words
Ping
<1 ms
Download
7.61 Mbps
Upload
1.16 Mbps

Just tried it again an got completly different figures - WTH

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[MC 55 FUN]

We are are only the other side of the valley from you Mark and we are lucky to get 3 megabits with talk talk who have waived the exit fee for us to go somewhere else as we have had so many issues with them the main one being the caller display which they say we can't have even though the people we bought the bungalow from had it.
At the moment we are using our motorhome 3 mifi which gets up,to 20 megabits which makes talk talk a joke.

We upgraded to B.T. fibre around a year ago iirc - they do charge extra tho' but money well spent, as you say it was grim @ 3 - 5 mbps before.

 

[chaser]

I can speak from experience that when i signed up with BT a few yrs ago it was mainly because of this super dooper fast broadband they were offering, when the techy installed it all he did a speed test and he said how impressive it was (i did not know what my speed was with Talk Talk (my previous supplier) I was chuffed to bits when he told me this as i play alot of on line gaming and internet speed sometimes can be a matter of life or death (when playing call of duty) Anyway a long story short - I could tell no difference what so ever in speed from BT/Talk Talk - and when i left BT to go with Sky i still couldnt tell any loss or gain in speed either gaming/browsing/streaming or downloading anything, but i do know for a fact that they can increase someones speed or slow it down, and they can do it over the phone while they are talking to you, have experience this when i had problems while with BT.
BT are expensive, i was paying £50 a month just for phone and broadband, i get more than that for less money off Sky - who are also a rip off (after being with them for a few yrs now - getting rid of them too soon, just gonna get internet and nowt else for around £20

I now get phone, TV , broadband, all calls except to mobiles, line rental for £39 a month. Oh BT sport aswell

 

[Kool Kroozer]

Chaser that sounds a good deal

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[maison]

View attachment 151478
Not wishing to boast , but this is my speed a moment ago with bt broadband

Presume that is fibre?

 

[chaser]

Chaser that sounds a good deal

This is the one infinity 2 but only with basic tv, and no addons caller display and that
https://www.productsandservices.bt.com/products/broadband-packages#fibre

 

[maison]

You're all very lucky that's all I can say. We get less than 1mbps. No point in changing provider as they all use BT. As a stop gap the whole village brings it in wirelessly and we get about 10mbps but it is expensive.

I can't agree.

When we changed to Sky we got double the speed over the same lines, (see post above).

I'm not suggesting you go to Virgin but would recommend checking out reports on the internet. BT tried to keep us by pointing out that all services came over their network. Virgin still provided double the speed.

Edit

Just reread your post. If you have to use a wireless connection then my comments above can't apply.

Apologies.

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[chaser]

And I must add they gave me a fiver a month off for signing up again , all changes next year admitted, but I shall probably down grade again then.

 

[Peter JohnsCross MH]

I am with TalkTalk for phone line and broadband, internet costs £12 a month and works OK for films and TV

Peter

 

[maison]

I am with TalkTalk for phone line and broadband, internet costs £12 a month and works OK for films and TV

Peter

We were with Talk Talk. They were OK(ish) until we left them. They continued to charge us for four months after we left. Although we fought it we eventually gave up, paid them for two months just to get rid of them.

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[davanne]

We upgraded to B.T. fibre around a year ago iirc - they do charge extra tho' but money well spent, as you say it was grim @ 3 - 5 mbps before.

We've been told we can't have fibre up here but we have been told that we are guaranteed 10mps and should get between 13-15 which is far better than we get at the moment.

 

[davanne]

We were with Talk Talk. They were OK(ish) until we left them. They continued to charge us for four months after we left. Although we fought it we eventually gave up, paid them for two months just to get rid of them.

We've been told by the ceo's office that we will have no exits fees but as soon as our final bill is paid Inshall make sure I cancel the direct debit.

 

[Box Boy]

We use Plus Net which connect via BT infinity only have the cheap deal nearly always get the full 38 meg.

Tested my Plus Net (copper telephone) got 13.22 meg. Lenny is that because you are nearer the exchange than me

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