Brownhills closure

Discussion in 'Motorhome Chat' started by Ladylea, Sep 3, 2012.

  1. Ladylea

    Ladylea Funster

    Joined:
    Mar 13, 2010
    Messages:
    320
    Location:
    Pembrokeshire
    Ratings:
    +89
    Tried to get hold of Brownhills Durham today and found out that they have sold the Durham branch to Marquis on the 1st September, Marquis have retained 20 Brownhills staff.
     
  2. Jim

    Jim Ringleader

    Joined:
    Jul 19, 2007
    Messages:
    28,359
    Location:
    Sutton on Sea
    Ratings:
    +93,451
    The Durham sale was completed on 31 August. Brownhills operate only from Newark now.
     
  3. busby

    busby Funster

    Joined:
    Aug 18, 2011
    Messages:
    4,139
    Location:
    derbys
    Ratings:
    +4,489
    Brownhills are and always have been rubbish. You have to be a fool or very very rich to deal with them.
     
  4. Jim

    Jim Ringleader

    Joined:
    Jul 19, 2007
    Messages:
    28,359
    Location:
    Sutton on Sea
    Ratings:
    +93,451
    I agree they've had some terrible press over the years, but to be honest, the last year or so, many of the reports of Brownhills have been very positive. Maybe it's because they are getting smaller, less sales = better service = less disgruntled customers moaning on the forums. Though that is a total guess, I have never set foot in one of their dealerships.

    Just looked and they have an overall of 7 out of 10 on the Dealer Review site. http://www.motorhome-dealer-reviews.com/newused/brownhills-leisure-world-newark/
     
  5. busby

    busby Funster

    Joined:
    Aug 18, 2011
    Messages:
    4,139
    Location:
    derbys
    Ratings:
    +4,489
    I tried to do a deal with them in 2008 at Newark involving a trade in. Did the deal at Heart of England at Weedon, saved £7500 and got a better van. Excellent to deal with Heart of England.
     
    • Like it Like it x 1
  6. Ladylea

    Ladylea Funster

    Joined:
    Mar 13, 2010
    Messages:
    320
    Location:
    Pembrokeshire
    Ratings:
    +89
    We found the staff at the Durham branch excellent we travelled to them for servicing and warranty work all the way from Pembrokeshire although a little disappointed that I didnt know until I emailed today about the change.

    Lesley
     
  7. Theonlysue

    Theonlysue Funster Life Member

    Joined:
    Sep 14, 2009
    Messages:
    3,636
    Location:
    Essex
    Ratings:
    +4,321
    I must give Brownhills at Newark Parts Dept 11 out of 10.
    They have always been very helpful, and have always sent me the correct
    part, :thanks:

    unlike Lowdhams who are now a Hymer dealer, who i gave
    up with!!!

    S
     
    • Like it Like it x 1
  8. laneside

    laneside Funster

    Joined:
    Aug 14, 2009
    Messages:
    3,694
    Location:
    Oradour sur Vayres
    Ratings:
    +6,553
    We did our deal with Brownhills at Durham and they were everything that one could expect.

    We did however stay overnight at the Newark branch on our way down to Folkestone. Unless my work a day experiences have left me since I retired then some one urgently needs to get their finger on the button or that will not last too long.

    Just my instinct and gut feeling
     
  9. dellwood33

    dellwood33

    Joined:
    Apr 25, 2009
    Messages:
    3,449
    Location:
    Newcastle
    Ratings:
    +888
    I wonder if the Storage facility will open again under the new ownership ? :Smile:
     
  10. pablomc

    pablomc Funster Life Member

    Joined:
    Apr 20, 2010
    Messages:
    863
    Location:
    Durham
    Ratings:
    +238
    Spoke to them last week and they confirmed they will be looking to reopen storage. Obviously they will need to price it right to attract customers back.
     
  11. Stewart J

    Stewart J Funster

    Joined:
    Jul 1, 2010
    Messages:
    1,634
    Location:
    SW Northumberland
    Ratings:
    +1,661
  12. bobandjanie

    bobandjanie Funster Life Member

    Joined:
    Apr 28, 2008
    Messages:
    4,762
    Location:
    UK / Spain
    Ratings:
    +3,563
    Stolen off of our van? Jane :Eeek:
     
  13. Detnor

    Detnor Funster

    Joined:
    May 12, 2011
    Messages:
    637
    Ratings:
    +740
    I take it you can support that statement - as they sell more than any other dealer, you seem to be making a far reaching statement.

    A happy Brownhills customer
     
    • Like it Like it x 2
  14. jhorsf

    jhorsf

    Joined:
    May 15, 2009
    Messages:
    9,155
    Location:
    DERBYSHIRE
    Ratings:
    +8,079
    Its not that long ago they sold a Funster a leaking damp (checked by them and sold to them as damp)van
     
  15. wiljoy

    wiljoy Funster

    Joined:
    May 23, 2008
    Messages:
    1,057
    Location:
    Crook, Durham
    Ratings:
    +1,350
    No surprise at Brownhills closure. They gave all the storage customers notice
    months ago. Many years ago we had a couple of dealers in the North East but now
    they are falling over themselves, some will not survive. I reckon we now have a choice of over 8 within 25 square miles. I hope Marquis manage to make a go of it as they are only 3miles from a further 2 dealers. This has only got to be good for the customer with more competition but only the fittest will survive.
     
Loading...

Share This Page