Beware Popit mobile phone

Gazz Kaz+Spag

LIFE MEMBER
Joined
May 2, 2018
Posts
127
Likes collected
127
Location
Leeds
Funster No
53,684
MH
A Class Carthago
Exp
Since 2010
As others on here i used Popit mobile phone on a rolling 1 month contract. I checked with them that if i wanted to not continue the following month all i had to do was remove my card details from the website. I bought a SIM and a months contract and removed my card details. The following month a payment was taken that i didn't authorise or want. I checked their website and my card details were not stored. I contacted them who said they would issue a refund on 7.2.23. Still nothing and now do not reply to emails and number listed has the mail box full. I am currently doing a charge back through my bank. I would advise been careful about this company.
 
This happened to me but when I called them regarding it they immediately refunded my money followed up by an email apology.
 
Is there no other way to cancel the monthly contract ?
 
I spoke to them and was told if you remove your card details you wont be charged. They also said £1 charge to skip a month. What i found worrying is the fact that i had removed my card details from their website 3weeks before i was due to renew and yet they still used my card for the next month. I did get an apology and i was told i would be refunded 3 weeks ago
 
I had the same, I did an online chat, they confirmed they will cancel and refund, charge back if they dont.

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