Beware of Club Brownhills!!!!

Discussion in 'Tech/Mech General' started by cpease, Dec 8, 2008.

  1. cpease

    cpease

    Joined:
    Mar 16, 2008
    Messages:
    230
    Location:
    Morley,Leeds up North
    Ratings:
    +43
    Beware everybody, I had my membership of Club Brownhills cancelled today. The reason was ' I had not supported Brownhills in the last 12 months by purchasing a motorhome or having a service/habitation check carried out by them but 'If I had a check carried out they would renew my membership for a further 12 months. When I pointed out that I did purchase my motorhome from them 2 years ago, their answer was 'That was the old Brownhills not our company' you can probally guess was my answer was!!!!
     
  2. tink

    tink

    Joined:
    Sep 9, 2008
    Messages:
    121
    Location:
    derbyshire
    Ratings:
    +0
    NEVER HAD ANY DEALINGS WITH THEM NEVER WILL DO,I THINK THE NEW BROWNHILLS WILL GO ABOUT AS FAR AS THE OLD BROWNHILLS WITH CUSTOMER RELATIONS LIKE THAT.:Confused:
     
  3. Jim

    Jim Ringleader

    Joined:
    Jul 19, 2007
    Messages:
    28,330
    Location:
    Sutton on Sea
    Ratings:
    +92,974
    What is "Club Brownhills" What benefits will you miss by not being a member?
     
  4. New Rover

    New Rover

    Joined:
    Aug 31, 2007
    Messages:
    286
    Ratings:
    +0
    I guess you will miss:-

    Being ignored when you ask for any advice, help, information,etc...............

    Waiting weeks to get your MH back after a simple repair.................

    Being treated like something on he bottom of your shoe that you have stood on........
    (Unless you wave some money at the salespeople)

    I could go on but why bother, anybody that goes near them now deserves all that they get.
     
  5. American Dream

    American Dream

    Joined:
    Aug 20, 2007
    Messages:
    6,489
    Location:
    Lincoln
    Ratings:
    +155
    They've certainly got some serious Customer Relations to build up again.

    The question is, Are they up to the challenge?:RollEyes:
     
    Last edited: Dec 9, 2008
  6. roadtraveller

    roadtraveller

    Joined:
    Aug 14, 2007
    Messages:
    203
    Location:
    Kings Norton, Birmingham
    Ratings:
    +1
    You will miss, in a nutshell J--- ----
     
  7. grumpy

    grumpy

    Joined:
    Jun 19, 2008
    Messages:
    52
    Location:
    Llangollen, North Wales
    Ratings:
    +0
    Wow!!!!!! cancelled my gold card because we haven't used them..........so that's the reason. And we thought it was because we had been badgering them to do work since
    November 2007. Quote from new owners. " Sorry can't do anything about your reversing sensors, it is nothing to do with us, we are a new company and haven't taken over the good will"...Too b****y right they haven't. Still my money will help one of their competitors to stay in business. So for the price of a reversing sensor they are willing to turn my £34,000 away. Still wasn't going there anyway.:Sad::Angry::Angry::Angry:
     
  8. Sunty

    Sunty

    Joined:
    Dec 10, 2008
    Messages:
    48
    Location:
    Preston
    Ratings:
    +6
    Club Brownhills

    :ROFLMAO: I recently booked a night one the site at Newark but two days before arriving I had a letter complaining that whilst I was there I hadn't booked a service or seen fit to speak with their sales team. The same day a very poorly written 'begging' letter arrived exclaiming thyat their facilities would be withdrawn if not supported! Are they in business to attract customers or merely put us all off! We simply didn't keep our appointed booking. Sunty
     
  9. Johns_Cross_Motorhomes

    Johns_Cross_Motorhomes Trader - Motorhome & Accessory Sales

    Joined:
    Jan 5, 2008
    Messages:
    9,463
    Location:
    East Sussex 01-580-881288
    Ratings:
    +6,109
    Oh well if your ever down our way you are welcome to drop in any time for a coffee and a friendly smile from every one here.

    Free advice always gladly given, no need to wave a cheque book

    Peter
     
  10. New Rover

    New Rover

    Joined:
    Aug 31, 2007
    Messages:
    286
    Ratings:
    +0
    Yeah! but being a Jock, JC, how much is yer coffee?
     
  11. Johns_Cross_Motorhomes

    Johns_Cross_Motorhomes Trader - Motorhome & Accessory Sales

    Joined:
    Jan 5, 2008
    Messages:
    9,463
    Location:
    East Sussex 01-580-881288
    Ratings:
    +6,109

    Free even to a Scotsman:ROFLMAO::ROFLMAO:
     
  12. Geo

    Geo Trader - Funster

    Joined:
    Jul 29, 2007
    Messages:
    9,974
    Location:
    Mansfield,Notts
    Ratings:
    +9,936
    Wot No discount:Eeek:
    Geo
     
Loading...

Share This Page