Best motorhome brand for semi full time touring? Possible warranty issues with Roller team? (1 Viewer)

Affiliate links here may earn MHF compensation

SweetPotatoFries

Free Member
Oct 3, 2022
5
5
Funster No
91,670
MH
Ducato van conv
Hi everyone! I'm considering selling my van conversion and buying a motorhome for long trips around Europe and the UK. I've spent hours searching and looked at what feels like every brand and model on the market already. My head is spinning so I'm looking for some advice regarding which brand to choose for reliability and good warranty service.

Ideally I'd like something compact (less than 7m) with a garage and enough space on the roof for a big solar panel as I'll be working remotely. I'd like it to be as off grid as possible while not too much bigger than my 6.4m van.

I've narrowed it down to the Roller Team Zefiro 665 and the Benimar Tessoro 440 up. The Benimar doesn't seem to be available anywhere in the UK. The Zefiro I can get quickly but the warranty seems poor. They don't like you staying in it full time which might be a problem depending on how they define "full time". I've also heard nightmare stories about long delays with repairs.

I'm struggling to find anything else that fits my needs under 7m, so might have to look for something larger.

So I guess the question is, which brands should I look at for reliability and good warranty service considering I'll be spending 3 months at a time in Europe plus long trips around the UK? Am I right to be concerned about the warranty?
 

BreweryDave

LIFE MEMBER
Aug 10, 2011
3,495
10,543
Eye, Suffolk, UK
Funster No
17,694
MH
None now!
Exp
2011
Imho, you are focussing on the wrong thing!
For full time or long term, the van needs to work for you!
The brand is kinda secondary, but generally speaking European and particularly German vans are better built, and better insulated for different climates.
Everybodys requirements are different, but a fixed bed is generally seen as very important for long term, as is storage.

Search the forum for fulltimer posts, check out blogs and vlogs, and most importantly focus on what you will need, rather than a particular brand. ( and I wouldn’t focus on new either, used is a better deal, snags are sorted, and extras are added 👍)

……..and the above just scratches the surface!
Good luck😉
 
Upvote 0
OP
OP
SweetPotatoFries

SweetPotatoFries

Free Member
Oct 3, 2022
5
5
Funster No
91,670
MH
Ducato van conv
Imho, you are focussing on the wrong thing!
For full time or long term, the van needs to work for you!
The brand is kinda secondary, but generally speaking European and particularly German vans are better built, and better insulated for different climates.
Everybodys requirements are different, but a fixed bed is generally seen as very important for long term, as is storage.

Search the forum for fulltimer posts, check out blogs and vlogs, and most importantly focus on what you will need, rather than a particular brand. ( and I wouldn’t focus on new either, used is a better deal, snags are sorted, and extras are added 👍)

……..and the above just scratches the surface!
Good luck😉
Thanks for the reply and the tips!

At first I've been searching for what will work for me and thought I'd found the perfect MH with the Zefiro 665. but I've been put off by warranty horror stories and some dubious terms and conditions. This might be the same for all brands, though I expect there's some that are better than others.
 
Upvote 0
Apr 20, 2020
1,114
2,481
Northern Ireland.
Funster No
70,057
MH
Adria Compact SC.
Exp
Since 2017
We are very happy with our Adria Compact SC (7m long) which we purchased last Nov.
The build quality appears to be very good and we have had very few issues.
We are however currently waiting on two items to be replaced under warranty.
Fortunately these do not stop us from using the motorhome, but I have no idea when we will receive the parts.
One of them (a garage door lock) has been on order since mid July.
I think we will be lucky if we see the parts before the end of 2022.
The warranty on the Adria is two years, with a ten year water ingress warranty, subject to yearly checks.
Sorry, but I don't know if this covers full time use.
I think there is currently a long wait for parts/warranty work with all manufacturers.
 
Upvote 0
Oct 9, 2019
5,043
17,702
Todmorden
Funster No
65,104
MH
Van conversion
Exp
FUNSTER in a PVC
Imho, you are focussing on the wrong thing!
For full time or long term, the van needs to work for you!
The brand is kinda secondary, but generally speaking European and particularly German vans are better built, and better insulated for different climates.
Everybodys requirements are different, but a fixed bed is generally seen as very important for long term, as is storage.

Search the forum for fulltimer posts, check out blogs and vlogs, and most importantly focus on what you will need, rather than a particular brand. ( and I wouldn’t focus on new either, used is a better deal, snags are sorted, and extras are added 👍)

……..and the above just scratches the surface!
Good luck😉
I think his concern around Roller team is that they do not honour warranties on full timers vans which stinks, what they are admitting is that their vans cannot take proper use, I suspect they expect their vans to be parked in storage for days on end 👿

Subscribers  do not see these advertisements

 
Upvote 0
Feb 14, 2021
3,895
8,458
Milton Keynes, UK
Funster No
79,219
MH
Burstner Lyseo 727G
Exp
19 month year 18000 miles UK, Ireland, France, Spain, Germany, Italy. Campsites and off Grid.
I think his concern around Roller team is that they do not honour warranties on full timers vans which stinks, what they are admitting is that their vans cannot take proper use, I suspect they expect their vans to be parked in storage for days on end 👿

But the OP stated 'semi' full time and long European trips. To me that doesn't constitute full time - and how would a manufacturer prove how long you had been in it?

Our MH is only 18 months old and we have done 15000 mile and probably spent 7/8 months living in it. I would guess that is a lot more than average but warranty is not affected.
 
Upvote 1

Lenny HB

LIFE MEMBER
Oct 18, 2007
54,507
155,167
On the coast in West Sussex
Funster No
658
MH
Carthago Compactline
Exp
Since 2008 & many years tugging
For your intended use I would be looking at German A Class van. The two vans you have mentioned are both budget vans and not really up to the kind of use you are going to give them.
You don't say what your budget is, assuming it's in the range of the vans you are looking you would be better off looking at second hand German Vans.
If you want a small van with good storage & a garage have a look at the Carthago Compactline they have a lot more storage and are better built than similar size Hymers.
If you do want a new you are looking at over a year for delivery a lot of manufacturers now quoting 2024 deliveries.
 
Last edited:
Upvote 0

Lenny HB

LIFE MEMBER
Oct 18, 2007
54,507
155,167
On the coast in West Sussex
Funster No
658
MH
Carthago Compactline
Exp
Since 2008 & many years tugging
But the OP stated 'semi' full time and long European trips. To me that doesn't constitute full time - and how would a manufacturer prove how long you had been in it?
A lot of the budget brands like Roller Team consider trips of over 2 weeks to be long term use so invalidates the warranty.
 
Upvote 0
Dec 24, 2014
9,417
48,625
Hurstpierpoint. Mid Sussex.
Funster No
34,553
MH
Compass Navigator
Exp
Ever since lighting was by Calor gas.
The Zefiro I can get quickly but the warranty seems poor.
No doubt from your research you're aware that warranty work will only be undertaken by the supplying dealer. I would certainly buy a used one so that someone else has had the loss of use and the hassle of taking it back to get faults sorted out.
 
Upvote 0

Riverbankannie

LIFE MEMBER
Mar 11, 2016
10,840
63,200
Bristol
Funster No
41,967
MH
IH 630 RL PVC
Exp
12
A lot of the budget brands like Roller Team consider trips of over 2 weeks to be long term use so invalidates the warranty.
That’s mad, anyway how do they know?
As others have said, buy second hand and check any original issues already sorted. Warranties a bit of can of worms especially as you always have to travel back to dealer and wait weeks/months. Better to get one where you can go local if you cannot fix yourself.

Subscribers  do not see these advertisements

 
Upvote 0
OP
OP
SweetPotatoFries

SweetPotatoFries

Free Member
Oct 3, 2022
5
5
Funster No
91,670
MH
Ducato van conv
For your intended use I would be looking at German A Class van. The two vans you have mentioned are both budget van and not really up to the kind of use you are going to give them.
You don't say what your budget is, assuming it's in the range of the vans you are looking you would be better off looking at second hand German Vans.
If you want a small van with good storage & a garage have a look at the Carthago Compactline they have a lot more storage and are better built than similar size Hymers.
If you do want a new you are looking at over a year for delivery a lot of manufacturers now qoutin 2024 deliveries.
Thank you I'll have a look into A class vans, it looks like there's more within the 3500kg limit than I thought. I expect to be on the move quite a bit, visiting different mountain bike trail centres and Aires around Europe so fuel efficiency will be a concern. Not sure how a similar size class A vs class B would perform in that regard.

Budget is up to £70k. I'm used to long trips in a van conversion, so any MH is going to feel spacious in comparison.

Seems like the general consensus is to go second hand and higher quality rather than brand new.
 
Upvote 0
Oct 18, 2021
2,188
6,630
Mid Devon
Funster No
84,940
MH
Adria Compact SC
Exp
Camping since 1954, MoHo 2022
At first I've been searching for what will work for me and thought I'd found the perfect MH with the Zefiro 665. but I've been put off by warranty horror stories and some dubious terms and conditions. This might be the same for all brands, though I expect there's some that are better than others.

The Adria Compact SP has a very similar layout to the Zeffiro 665 - fixed transverse rear bed and an overall length of 599cm. The other models in the Compact range, the SL, SC and DL also have fixed bed layouts and come in at (just) under 7m.

Adria Compact Range
 
Upvote 0

eddie

LIFE MEMBER
Oct 4, 2007
8,254
41,944
Taunton Somerset
Funster No
540
MH
RV
Exp
since 1989
Under 3500kgs? :ROFLMAO:
I think that is what he is looking at.
And.........
1664807933143.png


:wink:
 
Upvote 0

suavecarve

LIFE MEMBER
Aug 18, 2009
7,879
40,176
Surrey/Hants
Funster No
8,035
MH
Rollerteam 685
Exp
July 09
Had 2 RollerTeams from new and snagging with first one sorted without issue.
2nd one had relatively major issue with fridge sorted locally in agreement with dealer so from my point of view I havent seen any of the alleged issues with warranties.
I would never have thought of buying new but the offers for both were (imv) remarkably good and would never consider buying new again unless the offer was remarkably good.
If spending 70K and spending 3 months abroad at a time, the LHD option has to be considered (if i were you)
 
Upvote 0

Lenny HB

LIFE MEMBER
Oct 18, 2007
54,507
155,167
On the coast in West Sussex
Funster No
658
MH
Carthago Compactline
Exp
Since 2008 & many years tugging
Thank you I'll have a look into A class vans, it looks like there's more within the 3500kg limit than I thought
Very few with enough payload for long term use, we have just ordered a CompactLine but on the 4250 kg chassis as it makes life so much easier.

Bear in mind quoted payload is for the basic vehicle before any extras are added so before you start you have lost 150kg or more. More so with German vans as they are always well speced with extras that are often standard on UK vans.
 
Upvote 0
Jan 16, 2014
1,375
2,553
Surrey
Funster No
29,725
MH
Rapido 854f
Exp
Since 2012
Hi everyone! I'm considering selling my van conversion and buying a motorhome for long trips around Europe and the UK. I've spent hours searching and looked at what feels like every brand and model on the market already. My head is spinning so I'm looking for some advice regarding which brand to choose for reliability and good warranty service.

Ideally I'd like something compact (less than 7m) with a garage and enough space on the roof for a big solar panel as I'll be working remotely. I'd like it to be as off grid as possible while not too much bigger than my 6.4m van.

I've narrowed it down to the Roller Team Zefiro 665 and the Benimar Tessoro 440 up. The Benimar doesn't seem to be available anywhere in the UK. The Zefiro I can get quickly but the warranty seems poor. They don't like you staying in it full time which might be a problem depending on how they define "full time". I've also heard nightmare stories about long delays with repairs.

I'm struggling to find anything else that fits my needs under 7m, so might have to look for something larger.

So I guess the question is, which brands should I look at for reliability and good warranty service considering I'll be spending 3 months at a time in Europe plus long trips around the UK? Am I right to be concerned about the warranty?
Have a look that the Rolling Rucks on Youtube.Fulltimers having a nightmare with their Roller Team and warranty claim and irrespectove of that, dealer not much help either so watch where you buy from.

Subscribers  do not see these advertisements

 
Upvote 0
Oct 9, 2019
5,043
17,702
Todmorden
Funster No
65,104
MH
Van conversion
Exp
FUNSTER in a PVC
But the OP stated 'semi' full time and long European trips. To me that doesn't constitute full time - and how would a manufacturer prove how long you had been in it?

Our MH is only 18 months old and we have done 15000 mile and probably spent 7/8 months living in it. I would guess that is a lot more than average but warranty is not affected.
It’s Roller Team in particular who have refused a full timers warranty claim,that’s what the OP was eluding to, your Burstner wouldn’t be affected 👏👏. How do Roller Team anything, did easy, as so9n you say you have no where to live so you want your van fixing ASAP they have their proof.
 
Upvote 0
OP
OP
SweetPotatoFries

SweetPotatoFries

Free Member
Oct 3, 2022
5
5
Funster No
91,670
MH
Ducato van conv
Have a look that the Rolling Rucks on Youtube.Fulltimers having a nightmare with their Roller Team and warranty claim and irrespectove of that, dealer not much help either so watch where you buy from.
That video is one of the things that put me off, but I wonder how RT would know if I was full timing and what even qualifies as full time. I guess if I'm starting to lean towards second hand then the warranty isn't such an issue.
 
Upvote 0
Jun 30, 2011
7,328
20,543
Barnard Castle, UK
Funster No
17,128
MH
Concorde Concerto
Exp
Since 2007
Research different vans and how they are constructed is my advice if you want long term use.
Roof, walls, floor, furniture, winterisation, FWD v RWD chassis height etc etc.
 
Upvote 0

suavecarve

LIFE MEMBER
Aug 18, 2009
7,879
40,176
Surrey/Hants
Funster No
8,035
MH
Rollerteam 685
Exp
July 09
That video is one of the things that put me off, but I wonder how RT would know if I was full timing and what even qualifies as full time. I guess if I'm starting to lean towards second hand then the warranty isn't such an issue.
One of the better things about this site is the advice.
Unfortunately your advice runs out after your next post and it may be wise to join up then you can ask as many questions as you want and also have the ability to search eg search engine for "665" will bring up all posts with those numbers in them and many of those will include your roller team. Other searches are available !
 
Upvote 1
Oct 8, 2014
1,548
4,570
Todmorden
Funster No
33,748
MH
Compactline 143
Exp
I'm a newbie and always will be. You never know it all.
I'm in agreement with Lenny HB on this, pay load on a 3.5t for full term or long trips is probably the most important starting point, you can have the largest garage in class but if you don't have the payload then its wasted space.
There are a number of quality s/h motorhomes within or around the 7mtr and similar layout as the ones you have referenced but for 3.5t you are going to have to be v,very carful as to what and where you carry items whilst travelling.
As Lenny has said if your license permits I would certainly be looking at a Heavy Chassis Compact Line second hand, if you by from a reputable dealer you will in most cases get a warranty of around 2/3 years.

Good luck with your search (y)

Subscribers  do not see these advertisements

 
Upvote 0
OP
OP
SweetPotatoFries

SweetPotatoFries

Free Member
Oct 3, 2022
5
5
Funster No
91,670
MH
Ducato van conv
Thanks everyone for the advice so far! I'll have a look round the local dealers tomorrow for some inspiration. I quite like the look of the Sun Living S 70SP. It's a great layout for me and they're made by Adria who seem to have a good reputation. The trouble is actually finding one!!
 
Upvote 1
Oct 9, 2019
5,043
17,702
Todmorden
Funster No
65,104
MH
Van conversion
Exp
FUNSTER in a PVC
Thanks everyone for the advice so far! I'll have a look round the local dealers tomorrow for some inspiration. I quite like the look of the Sun Living S 70SP. It's a great layout for me and they're made by Adria who seem to have a good reputation. The trouble is actually finding one!!
Sun living were built for rentals so be wary, check the fittings and etc and see where corners may have been cut. With rentals they are expected to have regular repairs done by rental company unlike a privately owned one which would be expected to last longer between repairs.
 
Upvote 0

TheBig1

LIFE MEMBER
Nov 27, 2011
17,735
44,036
Dorset
Funster No
19,048
MH
A class
Exp
many many years! since I was a kid
Controversial as it is, ALL manufacturers quantify normal usage as a few weeks per year being used for related travel and temporary living. ALL say that fulltiming invalidates the warranty under one clause or another. I am still very much involved with the camping & caravanning club and can state that the same issue is apparent with caravans.

I used to buy and sell motorhomes and caravans and you can clearly tell "heavily used vans" over well kept but barely used driveway ornaments. Bailey for instance have a policy that vans used for more than holidaying, as in more than 7 weeks a year are excluded from habitation warranty. The same as hire vans are explicitly excluded.

As for nightmare warranty claims, again, ALL manufacturers have their issues and are much worse if the supply chain is under pressure. They don't make most parts, they assemble them from standard bits on a mostly financial based theory. The specialists make their bits like fridges and everything from switches and wiring through to windows doors and skylights and provide these direct to the converter/builder. The third party supply chain then takes anything left to sell to customers. When there is a shortage of anything on the parts list, build days slip and warranty claims are only satisfied if they have the parts to spare

As to which manufacturer to choose, go with one with a good reputation for build quality rather than focus on what might be. If it does not break, it won't require repairing under warranty. If it does and you are fulltiming then focus more on being able to find somebody local or fixing it yourself. Most faults are relatively simple to fix and the time saved makes a massive difference if it is your home
 
Upvote 0

Ridgeway

LIFE MEMBER
Mar 10, 2012
3,722
6,322
Lausanne
Funster No
20,102
MH
NiBi Arto 85E
Exp
Since 2012
Thanks everyone for the advice so far! I'll have a look round the local dealers tomorrow for some inspiration. I quite like the look of the Sun Living S 70SP. It's a great layout for me and they're made by Adria who seem to have a good reputation. The trouble is actually finding one!!

Sun living is Carado under a different name (same factory) we sold our Carado after 1 yr after we realised it would fall apart with “reasonable“ use. OK we are a family with pets, more like a circus really but those vans just weren’t built for long term use or anything heavy.
 
Upvote 0

Join us or log in to post a reply.

To join in you must be a member of MotorhomeFun

Join MotorhomeFun

Join us, it quick and easy!

Log in

Already a member? Log in here.

Latest journal entries

Funsters who are viewing this thread

Back
Top