Becks Motorhomes Norfolk

Discussion in 'Motorhome Chat' started by Chris, Mar 24, 2012.

  1. Chris

    Chris Funster Life Member

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    A little bit of praise here for an excellent dealer.

    We had some problems in Spain last summer following a service we had at Becks. We mentioned it to them because there appeared to be a non Fiat part they had used which had failed and we wanted an assurance that only Fiat parts would be used.

    We took it back in for an engine and habitation service, a full wash, a big repair to a broken cycle rack and the installation of an outside electric point.

    We collected it this morning expecting a bill of between £700-£800.

    The actual cost ? £0 :Eeek:

    They said we were not charged because they had spoiled part of our Summer holiday, we are nice people and didn't rant and rave at them.

    Absolutely amazed at the gesture so a very big thumbs up for Becks.

    Now we feel guilty
    :Sad
     
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  2. Johns_Cross_Motorhomes

    Johns_Cross_Motorhomes Trader - Motorhome & Accessory Sales

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    Excellent dealer is Becks, :thumb:

    Peter
     
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  3. madbluemad

    madbluemad Banned

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    Well done, good story.
    Jim
    :thumb:
     
  4. callumwa

    callumwa Read Only Funster

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    Nice to hear.......:thumb:
     
  5. DESCO

    DESCO Read Only Funster

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    Does you good to hear stories like this, makes a change.

    There are good guy's out there, just a question of finding them. One to remember.
     
  6. Jim

    Jim Ringleader

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    How about a review here, this will become an excellent resource if we use it. :thumb: Thanks
     
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  7. Chris

    Chris Funster Life Member

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    Done:thumb:
     
  8. Larrynwin

    Larrynwin Funster

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    Have been there a few times as local to us to look at Burstner, although we stayed with RVs , always a friendly welcome, no pressure approach :thumb:
     
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  9. Munchie

    Munchie Funster Life Member

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    We bought a motorhome from Beck's. Their service is superb and I would not hesitate from buying from them again. Lovely people who value your custom. :thumb:
     
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  10. jhorsf

    jhorsf Read Only Funster

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    Treacle write them a letter thanking them for the way you have been looked after and that you will use and recommend them, it will probably be put up on the wall in the premises, what a generous thing from a dealer:thumb:
     
  11. Chris

    Chris Funster Life Member

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    We will do. Plus, I think we will put a few hundred £ in with a card for their Xmas party.

    I was completely shocked and uncomfortable about it to be honest.

    They are in business after all.
     
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